Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1427 Messaging Server Interface 
20
nAutomatic Message Waiting lamp — When users manipulate message 
waiting lamps on stations.
nClock Synchronization — Used to make sure that the MS clock is 
synchronized with the DEFINITY ECS clock.
Detailed description
Figure 56
 shows an MS interface to the system. You can provide SCI link 
connectivity (control path) via either an MPDM (distance between...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1428 Messaging Server Interface 
20
Figure 56. Typical Messaging Server Interface Connections
Related topics
Refer to ‘‘
Audible Message Waiting’’ on page 1152 for information about letting 
users know they have messages.
Refer to ‘‘
Recorded Telephone Dictation Access’’ on page 1466 for information 
about accessing dictation equipment.
PCDCP
TN754
LINE CP DIGITALTN754
LINE CP DIGITAL
ADU...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1429 Misoperation Handling 
20
Refer to ‘‘Voice Message Retrieval’’ on page 1573 for information about 
retrieving messages.
Refer to ‘‘Voice Messaging Systems’’ on page 1576
 for more information about 
voice messaging systems.
Refer to ‘‘
Packet Gateway Board’’ on page 846 for information about and field 
descriptions on the Packet Gateway Board screen. Complete all fields on this 
screen...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1430 Misoperation Handling 
20
You can alter standard Misoperation Handling to ensure that callers are not left on 
hold indefinitely with no way to reach someone for assistance or that callers are 
not dropped by the system. See Misoperation Alerting and Intercept Treatment on 
Failed Trunk Transfers on the Feature-Related System Parameters screen for more 
information. 
Contact a Lucent...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1431 Misoperation Handling 
20
Enhanced operation
Once you enable Misoperation Alerting, calls are handled depending upon the 
type of call placed on hold and the type of telephone (digital multiappearance, 
analog single-line, or attendant console) in use when the misoperation occurs. The 
following list describes the 3 call types that determine misoperation handling.
nCall Type 1 — An...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1432 Misoperation Handling 
20
Digital terminal misoperation
The following scenario describes a typical misoperation on a digital terminal.
1. While connected to an incoming external call (Type 1), a digital-terminal 
user places the call on hold to transfer the call to another terminal.
2. The user hears dial tone, dials an invalid extension, and hangs up.
3. A misoperation occurs. The call...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1433 Modem Pooling 
20
Modem Pooling
(Not available with Offer B) Modem Pooling allows switched connections 
between digital-data endpoints (data modules) and analog-data endpoints via pods 
of acoustic-coupled modems. The analog-data endpoint is either a trunk or a line 
circuit.
Detailed description 
Data transmission between a digital data endpoint and an analog endpoint requires...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1434 Modem Pooling 
20
nSend space disconnect
nReceive space disconnect
nCF-CB common
nSpeed, duplex, and synch (administered)
Combined-conversion modems support the following:
nIBM bisynchronous protocols typically used in 3270 and 2780/3780 
applications. Both require 2400 or 4800 bps, half-duplex, synchronous 
transmission.
nInteractive IBM-TSO applications using 1200 bps, half-duplex,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1435 Modem Pooling 
20
nTandem switches do not insert a pooled modem. The originating switch 
inserts a pooled modem.
Interactions
nCall Detail Recording
Data call CDR records the use of modem pools on trunk calls.
nData Call Setup
Data calls to or from a TDM cannot use Modem Pooling.
nData Privacy and Data Restriction
The insertion of a modem pool does not turn off Data Privacy or Data...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1436 Multiappearance Preselection and Preference 
20
Multiappearance Preselection and 
Preference
Multiappearance Preselection and Preference selects the call appearances you use 
to connect to when you lift the handset.
Multiappearance Preselection and Preference provides multiappearance telephone 
users with the following options for placing or answering calls on selected call...