Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1487 Single-Digit Dialing and Mixed Station Numbering 
20
nTransfer
Observers cannot initiate a transfer while observing.
If a user transfers a call, the observer is placed in wait state. The observer is 
bridged onto the call when the transfer is complete.
Related topics
Refer to ‘‘
Observing calls’’ on page 387 to administer service observing.
Single-Digit Dialing and Mixed 
Station...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1488 Single-Digit Dialing and Mixed Station Numbering 
20
Examples
Dial plan 1 allows the following dial access:
nThe prefixed extensions do not show up on the Dial Plan table; they are 
implied by their absence. The prefixed extensions in the example are 
indicated by the 0 symbol.
nSingle-digit access to the hotel/motel attendant (0)
nTen dial-access codes (DACs) beginning with the digit 1...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1489 Single-Digit Dialing and Mixed Station Numbering 
20
nLocal calling via ARS DAC 9
n2-digit feature-access codes (FACs) [* or # plus another digit]
Dial plan 2 allows the following dial access:
nSingle-digit access to the hotel/motel attendant (0)
nSingle-digit access to seven hotel/motel services (extensions 1 through 7)
n2-digit access to 70 hotel/motel services (extensions 10 through...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1490 Single-Digit Dialing and Mixed Station Numbering 
20
When using prefixed extension numbers, it is not necessary to include an entry for 
the real extension number in the dial plan. The server is able to complete a call 
using the prefixed extension number.  When dialing 7345 (where 7 is the prefix), 
the communications server will ring extension 345.
When using a dial plan like the one...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1491 Station Hunting 
20
Interactions
nAttendant Display and Telephone Display
Prefixed extensions display without the prefix. The return call button 
causes the prefix to dial, even though it does not display.
nProperty Management System (PMS)
Remove prefixes before messages containing the extension are sent to the 
PMS.
Five-digit extensions do not exchange with PMS until modifications are...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1492 Station Hunting 
20
Calls route through the chain as follows.
There is no limit to the number of extensions that can be in a station-hunting 
chain.
Station Hunting examples
In this example (Ta b l e  5 6
), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle extension. 
The system cannot find an idle extension...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1493 Station Hunting 
20
In this example (Ta b l e  5 7), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle extension. 
The call is answered at extension 1.
In this example (Ta b l e  5 8), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1494 Station Hunting 
20
coverage. If the hunt-to station is also busy, the switch continues hunting down the 
hunt-to chain. If all stations in the hunt-to chain are busy, the call goes to the 
dialed station’s coverage.
Administration commands
When you remove a station, the system attempts to maintain a station-hunting 
chain. Consider the following examples:
nStation 1 links to 2 and 2...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1495 Station Hunting 
20
nBusy Verification
The system does not attempt Station Hunting for busy-verify calls.
nCall Coverage
Call Coverage has precedence over Station Hunting.
Station Hunting is applied to the final coverage point following the final 
coverage point’s hunt-to chain when the following conditions occur:
— The Call Coverage screen’s Hunt After Coverage field is 
y.
— The last...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1496 Station Hunting 
20
nCall Vectoring
You cannot assign a Vector Directory Number as a hunt-to station.
If a 
route-to command’s with cov y directs a call to a busy station, the call 
follows the station’s hunt-to chain and not its coverage path. Refer to 
DEFINITY ECS Call Vectoring/EAS Guide or DEFINITY BCS and 
Guestworks Call Vectoring Guide for more information.
nCall...