Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1347 Hospitality features 
20
When the attendant activates check-in/check-out mode, the DXS lamps light for 
every occupied room. 
Maid Status 
You can allow the attendant to review the maid status by assigning a maid-stat 
button on the Attendant Console
 screen. 
When the attendant activates the maid status mode, the system prompts the 
attendant to enter the room status number (1 to 6)...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1348 Hospitality features 
20
Interactions
nCoverage
XDID ports perform hunt-to before coverage. After hunting, coverage 
criteria for these calls is based upon the Direct Inward Dialing (DID), but 
the coverage points are based upon the hunted-to phone (room).
nCoverage
Do not assign a COS with Client Room enabled for the XDID station types.
Automatic Wakeup
Automatic Wakeup allows...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1349 Hospitality features 
20
If a wakeup-call attempt is not answered or if the extension is busy, the system 
tries two more times at 5-minute intervals. If the call does not complete after 3 
attempts, the switch leaves a LWC message for a designated extension (usually 
assigned to a button on the attendant console or backup phone). The system 
maintains a complete record of all...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1350 Hospitality features 
20
The attendant presses the automatic wakeup entry button to activate the 
feature. If the attendant is on an active call with a system user, the user’s 
extension displays as the default extension after pressing the pound sign 
(
#). If the displayed extension is not the extension of the user requesting the 
wakeup call, the attendant can change it. Display...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1351 Hospitality features 
20
If a wakeup call is incomplete because of a busy, no answer, ringing blockage, or 
system reset, the system attempts to place the call 2 more times at 5-minute 
intervals. If the call is not completed after 3 attempts, the system leaves an LWC 
message to account for the failed attempt.
A special extension, called the Extension to Receive Failed Wakeup LWC...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1352 Hospitality features 
20
—Swap — A room swap occurs and at least one of the rooms has a 
wakeup request. Wakeup calls swap when a room swap is 
performed. A journal entry is made for each room. If the room 
receives a wakeup call as the result of the swap, the time of the call 
is provided in the entry. If the room loses a wakeup call as the result 
of the swap (and has not received...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1353 Hospitality features 
20
You can administer a multiple announcement to repeat. To enable repeating 
announcements, enter announcement type 
integ-rep command on the Recorded 
Announcement screen. With repeating integrated-message functionality, the 
announcement keeps repeating from when the first guest (of a group of guests 
receiving the same wakeup announcement at the same time) goes...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1354 Hospitality features 
20
If the Wakeup Activation via Tone is enabled, the auto wakeup interface 
from the Speech Synthesizer circuit pack is disabled. The Do Not Disturb 
interface still operates.
Do Not Disturb
Do Not Disturb allows guests, attendants, and authorized front-desk phone users 
(those with console permission) to request that no calls, other than priority calls, 
terminate...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1355 Hospitality features 
20
The lamp associated with the Do Not Disturb button lights until the feature 
is deactivated with the button. An automatic-deactivate time is not 
provided.
Activation by Attendant
The attendant can activate the feature for a user or a group of users. (The assigned 
class of restriction (COR) determines which users are in the group.) The attendant 
presses the Do...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1356 Hospitality features 
20
nThe number of available speech-synthesis ports is the only limit on the 
number of users receiving voice prompting. 
Interactions
nAutomatic Callback
Do Not Disturb does not block an Automatic Callback call. Return calls 
terminate at a phone in the normal way.
nAutomatic Wakeup
An Automatic Wakeup call deactivates Do Not Disturb and alerts the guest 
at the...