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Lucent Technologies Definity Audix System Release 4.0 Pocket Reference Manual
Lucent Technologies Definity Audix System Release 4.0 Pocket Reference Manual
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Abbreviations AB-1 DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations A ACalternating current ACD automatic call distribution ADAPadministration and data acquisition package ADU asynchronous data unit ALTassembly load and test AMISAudio Messaging Interchange Specification APIapplication programming interface AUDIXAudio Information Exchange AWGAmerican wire gauge B BIOSbasic input/output system bpsbits per second BRIbasic rate interface BSCbinary synchronous communications BTUBritish thermal unit C CCAcall classification analysis CDHcall data handler process CELPcode excited linear prediction CICcustomer information center CICScustomer information control system CLcontrol link CMCCompact Modular Cabinet COcentral office COINcentral office implemented network COM1serial communications port 1 COM2serial communications port 2 CORclass of restriction COSclass of service
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations AB-2 CPUcentral processing unit CSIcalled subscriber information CTSclear to send D DACdial access code DCdirect current DCEdata communications equipment DCIUdata communications interface unit DCPdigital communications protocol DCSdistributed communications system DIDdirect inward dialing DIPdata interface process DMAdirect memory access DNISdialed number identification service DOSSDelivery Operations Support System DSdisplay set DSPdigital signal processor DSUdata service unit DTEdata terminal equipment DTMFdual tone multifrequency DTRdata terminal ready E EIAElectronic Industries Association ESDelectrostatic discharge ESSelectronic switching system F FFahrenheit FIFOfirst-in first-out FOOSfacility out of service FPROMflash programmable read-only memory
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations AB-3 G GBCSGlobal Business Communications Systems GOSgrade of service H Hzhertz I IDIisolating data interface IMAPIINTUITY messaging application programming interface IMMINTUITY Message Manager INADSinitialization and administration system I/Oinput/output IRQinterrupt request ISDNintegrated services digital network IVC6integrated voice CELP card (6 channels) K Kbpskilobits per second KBkilobyte (1024 bytes) kHzkilohertz L LANlocal area network LCDliquid crystal display LEDlight-emitting diode LWCleave word calling M mmeter MANOOSmanually out of service MBmegabyte (one million bytes)
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations AB-4 MCCMulti-Carrier Cabinet MHzmegahertz MOmagneto-optical modemmodulator/demodulator MPDMmodular processor data module msmillisecond MTmaintenance (Lucent INTUITY software component) MTBFmean time between failures MWImessage-waiting indicator N NWINTUITY AUDIX Digital Networking O OA&Moperations, administration, and maintenance OSoperating system P PBXprivate branch exchange PCpower converter or personal computer PDMprocessor data module PECprice element code PGATEProcessor Gateway PIProcessor Interface POSTpower-on self test ppmparts per million psipounds per square inch R RAMrandom-access memory RENringer equivalence number ROMread-only memory RSCLucent’s Remote Services Center
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations AB-5 RTSrequest to send RTUright to use S SCC Single-Carrier Cabinet SCSIsmall computer systems interface SIDswitch integration device SIMMsingle in-line memory module SMSIsimplified message service interface SWswitch integration (Lucent INTUITY software component) T TDDtelecommunications device for the deaf TDMtime division multiplex T/Rtip/ring TRIPtip/ring input process TSCLucent’s Technical Services Center TTYteletypewriter U UCDuniform call distribution UPSuninterruptible power supply V VMINTUITY AUDIX Voice Messaging VPvoice platform (INTUITY software component) VRINTUITY Intro Voice Response VROPvoice response output process
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Abbreviations AB-6
Glossary GL-1 DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Glossary Numeric 10BaseT A network baseband medium using twisted pair wire, operating at 10 Mbits per second. A Activity Menu The list of main options voiced to subscribers when they access the DEFINITY AUDIX System. Administration The process of setting up a system (such as a switch or a voice mail system) so that it will function as desired. Options and defaults are nor- mally set up (translated) by the system administrator or remote ser- vices personnel. Alarm Board (ALB) For release 3.2 and earlier versions, the hardware platform (TN2169 or TN2170) that works with the Multifunction board to provide monitoring for system power and environmental status, -48 VDC to +12 VDC power conversion for the systems disk and tape drives, and remote terminal access. The TN2170 also provides SCSI-to-Ethernet connec- tivity to support IMAPI. Alarms Hardware, software, or environmental problems that may affect system operation. These faults are classified as major, minor, or warning. They are recorded into an alarm log which can be accessed either locally or remotely on a terminal connected to the system. Analog Port Emulation One of the two port emulation modes that DEFINITY AUDIX may employ. The other mode is digital port board emulation. When emulat- ing an analog port board (the TN746), only control link (CL) integration is possible. Angel A processor activity that exchanges TDM bus control messages and performs functions associated with call setup and port maintenance. Announcement Fragment A numbered piece of spoken voice mail information that makes up a system message or prompt. Announcement Set A set of audible menus the DEFINITY AUDIX system uses to prompt subscribers or callers for command choices.
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Glossary GL-2 Asynchronous Transmission A form of serial communications where each transmitted character is bracketed with a start bit and one or two stop bits. Asynchronous Data Unit (ADU) A small device that can extend data transmission far beyond recom- mended Electronic Industries Association (EIA) limits over building wir- ing. Audio Messaging Interchange Specification (AMIS) An analog networking feature that allows subscribers of different voice mail systems to send voice mail messages to one another. Audit A software program that resolves filesystem incompatibilities and updates restored filesystems to a workable level of service. Audits are done automatically on a periodic basis, or can be performed on demand. Audio Information Exchange (AUDIX) A complete voice-mail messaging system accessed and operated by touch-tone telephones and integrated with a switch. AUDIX Administration and Data Acquisition Package (ADAP) A software package that allows the DEFINITY AUDIX administrator to transfer system subscriber, maintenance, or traffic data over the administration port to a personal computer (PC) or Work Group Sys- tem (WGS). Automated Attendant A DEFINITY AUDIX feature that allows a customer to set up a main number with a menu of options that routes callers to an appropriate department at the touch of a button. B Backup A duplicate copy of a filesystem saved on a removable tape or MO disk. The backup filesystem may be copied back (restored) if the active version is damaged (corrupted) or lost. Balun On the DEFINITY AUDIX LAN connection, the adapter needed to con- nect the twisted-pair breakout cable to the coaxial building wire distri- bution system. Baud Rate Transmission signaling speed. Boot (or Reboot) The operation to start a computer system by loading programs from disk to main memory (part of system initialization).
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Glossary GL-3 Boot Filesystem The filesystem from which the system loads its initial programs. Broadcast Messaging A feature that enables the system administrator and other designated users to send a voice mail message to all subscribers automatically. Buffer Memory used to compensate for time differences in transmission by temporarily storing data. Busyout Service When a technician or administrator blocks service to keep customers from using faulty equipment until it can be repaired or tested. For instance, when ports (or a link) are busied out, subscribers who try to access their mailboxes hear a fast busy reorder tone. People who would normally reach DEFINITY AUDIX through Call Answering are not forwarded; they hear ringing and no answer at the number they called. C Call Answer A feature that allows the system to answer a call and record a mes- sage when the subscriber is unavailable. Callers may be redirected to the system through the call coverage or Call Forwarding switch fea- tures. Subscribers may record a personal greeting for these callers. Call Answer Language Choice Call answer multilingual option where a user can alternate between a primary language set and a secondary language. The two languages are administered on a per subscriber basis. If this feature is enabled, the subscriber may not use the standard DEFINITY AUDIX Multiple Personal Greetings feature. Camp-On A system shutdown option that waits for ports to become idle before blocking service to them. This allows subscribers to finish calls in progress. Central Office (CO) A main telephone office where private customer lines are terminated and connected to the public network through common carriers. Central Processing Unit (CPU) The Multifunction boards main processor that controls system data transfer, input/output (I/O), and logical instructions. Class of Service (COS) The standard set of features given to subscribers when they are first administered (set up with a voice mailbox).
DEFINITY AUDIX System Release 4.0 System Description Pocket Reference 585-300-214 Issue 1 May 1999 Glossary GL-4 Command Mode A system state in DEFINITY AUDIX system releases earlier than 4.0 where flashware is in control and software is shut down. In this state, a technician has access to menu options to see flashware status and ini- tialization history, run through flashware diagnostics, and to start or continue system initialization. Configuration The particular composition and hardware selected for a system, includ- ing internal options and peripheral equipment. Control Link (CL) The integration, or interface, between the DEFINITY AUDIX System and the switch that enables the transmission of control messages from the DEFINITY AUDIX System to the switch over a DCIU data link. The control messages are transmitted over a separate cable connection and carry information such as calling-party identification and mes- sage-waiting indicator status and control. Control Link Mode The type of switch-link integration for which the DEFINITY AUDIX Sys- tem, R2.0 or later, is connected to the switch via analog-line card emu- lation and a digital connection. D Delivery Operations Support System (DOSS) Configurator Lucent Technologies’ algorithmic system for configuring products for customers’ specific needs. Digital Communications Protocol (DCP) An Lucent Technologies proprietary protocol for networking remote communication systems. DCP Mode 1 A Lucent Technologies proprietary Digital Communications Protocol (DCP) connection using a data rate of 56 Kbps for AUDIX Digital Net- working. DCP Mode 1 uses a DS1 facility on the switch or a dedicated facility on the switch or a dedicated facility on a T1 carrier. DCP Mode 2 DCP Mode 2 is an asynchronous, low-speed (9600 or 19,200 bps) connection for AUDIX Digital Networking. DCP Mode 2 uses a modem/data module or modem/Asynchronous Data Unit (ADU) arrangement and connects over analog or voice-grade data lines. DCP Mode 3 A DCP connection using a data rate of 64 Kbps for AUDIX Digital Net- working. DCP Mode 3 uses a DS1 or ISDN facility on the switch or a dedicated facility on a T1 carrier. Default A value that is automatically supplied if no other value is specified.