Lucent Technologies Definity Audix System Release 4.0 Pocket Reference Manual

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-3 Feature Overview 
nRec eive aud ib le notific ation for all inc oming  messag es or just 
p riority messag es on remote telep hones or p ag ers
nRetrieve, c reate, and send  messages on their p ersonal 
c omputers (PCs) using INTUITY Message Manager
The Advantages of INTUITY Message Manager
INTUITY Messag e Manag er software p rovid es DEFINITY AUDIX system 
subsc rib ers ac c ess to the system through a TCP/IP c onnec tion with their 
PCs. 
This PC interfac e allows sub sc ribers to ac c ess and org anize their 
messag es muc h more q uic kly than an aud ib le interfac e. Here are a few 
of the things DEFINITY AUDIX system sub sc ribers c an do with I
NTUITY 
Messag e Manag er:
nRec eive visual notific ation of their voic e mail messag es on their 
PCs
nView their entire messag e lists at onc e
nRead  messag e head ers, inc lud ing  c allers’ names and  telep hone 
numb ers, to p rioritize the messag es they rec eive and  listen to the 
messag es in the ord er they c hoose
nAc c ess voic e mail features throug h a visual, Wind ows-b ased  
interfac e
nRecord, edit, and play back messages and personal greetings 
using  a mouse, rather than a telep hone keyp ad
nForward and reply to messages
nAnnotate messag es with a sub jec t line
nSave messages on their PCs, creating  a permanent rec ord of 
imp ortant messag es and  freeing  storage space on the DEFINITY 
AUDIX system
nSet up  mailing  lists and  ad minister personal greetings and  
outc alling3 with ease using  a keyb oard
nAc c ess the system’s sub sc riber d irec tory and  mailing lists
Features for the System Administrator
The DEFINITY AUDIX system offers many features that allow system 
ad ministrators to easily trac k system use and  c hang e system func tions 
to meet sub sc rib ers’ need s. A few of those features are d esc rib ed  here:
3. With the Outc alling feature, the DEFINITY AUDIX system c alls 
sub sc rib ers at a numb er of their c hoic e, inc lud ing  p ag ers, to notify 
them of inc oming  messages. 
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-4 Compatibility 
nThe Class of Servic e feature allows ad ministrators to manag e 
system resourc es b y d efining  up  to 12 c ateg ories of sub sc rib ers 
with varying ac c ess to system features.
nThe Traffic Reports feature and ADAP allow ad ministrators to 
effec tively trac k sub sc rib ers’ system use, identify where to 
alloc ate system resourc es, and  d ec id e when to up grad e 
hardware.
nThe Administration Password  Aging feature helps p revent 
unauthorized system ac c ess.
nThe Alarm Orig ination feature p rovid es the ad ministrator 
immediate tec hnic al supp ort by automatic ally c alling  Luc ent 
Tec hnolog ies’ RSC to rep ort alarms.
Compatibility
Before c ustomers install the DEFINITY AUDIX system, they should 
ensure they have a switc h release that c an ac c ommod ate the system.
Switches
The DEFINITY AUDIX system c an op erate in any of the following  
switc hes:
nSystem 75 R1V3
nSystem 75 R1V3n
nSystem 75 XE
nDEFINITY Communic ations System Generic  1
nDEFINITY Communic ations System Generic  3i
nDEFINITY Communic ations System Generic  3s
nDEFINITY Communic ations System Generic  3si
nDEFINITY Communic ation System Generic  3c si (ProLog ix)
nDEFINITY Communic ations System Generic  3vs
nDEFINITY Communic ations System Generic  3r
Ta b l e  1 - 1
 lists sp ec ial c onsid erations for using  the DEFINTIY AUDIX 
system with these switc hes. 
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-5 Compatibility 
Table 1-1. Considerations for the DEFINTIY AUDIX system
Native and Non-native Mode
The DEFINITY AUDIX system c an op erate with almost any Luc ent 
Tec hnolog ies switc h release. However, only DEFINITY switc h releases 
7.1 and  later will rec ognize the DEFINITY AUDIX system’s TN568 c irc uit 
pack. 
The c irc uitry for the DEFINITY AUDIX system is assig ned  a vintage 
numb er that c ommunic ates the system’s func tion to the switc h. The 
vintag e number for DEFINITY AUDIX system Release 4.0 is 48. Switc h 
releases 7.1 and  later rec og nize this number as belonging  to the 
DEFINITY AUDIX system’s TN568 c irc uit pac k. Switc h releases earlier 
than 7.1rec og nize vintag e numb er 48 as b elong ing  to one of two d ig ital 
p ort c irc uit pac ks:
nTN754, an 8-port digital circuit pack
nTN2181, a 16-p ort d ig ital c irc uit p ac k4
When the DEFINTY AUDIX system operates in a switc h that rec og nizes 
its vintage numb er as a TN568, the system is op erating  in native mod e. 
When the DEFINITY AUDIX system op erates in a switc h that rec og nizes 
the system as a TN754 or TN2181 c irc uit p ac k, it is op erating  in 
non-native mod e.5 
Switch releases Considerations for the DEFINTIY AUDIX system
All  Calls using loopb ac k trunks c annot terminate at the 
DEFINITY AUDIX system
Earlier than 5.3 These switc hes d o not supp ort the use of multifunc tion 
analog  telep hones (MFATs) 
Earlier than 
2g.04.5.0.099These switc hes d o not sup p ort the Transfer Out of AUDIX 
feature
4. Even thoug h the TN2181 is a 16-p ort d ig ital station c irc uit p ac k, 
the DEFINITY AUDIX system will only sup port 12 voic e ports. 
Ad ministering the DEFINITY AUDIX system’s voic e p orts for 
TN2181 emulation requires the use of special p rocedures. For 
more information about voic e port administration, see Chap ter 2
, 
Chapter 3, Ap pend ix A, and  Installation and  Switc h Ad ministration 
for the DEFINITY AUDIX System Release 4.0, 585-300-122.5. Even thoug h the DEFINITY AUDIX system is emulating a c irc uit 
p ac k other than the TN568, the d ig ital p ort c irc uit p ac k the system 
is emulating  will still reg ister a vintage numb er 48. This vintage 
numb er is uniq ue to DEFINITY AUDIX system Release 4.0. See the 
system desc ription for the c ustomer’s switc h for more information 
ab out ac c essing  c irc uit p ac ks’ vintag e numb ers.  
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-6 Compatibility 
Op erating  in non-native mod e d oes not affec t sub sc rib ers’ or outsid e 
c allers’ use of the system. System ad ministrators, however, should b e 
aware that messages from the switc h, suc h as alarms, that refer to a 
TN754 or a TN2181 c irc uit p ac k the system is emulating  may ac tually 
refer to the DEFINITY AUDIX system.
NOTE:
Luc ent Tec hnolog ies strong ly rec ommend s that the DEFINITY 
AUDIX system emulates a TN2181 dig ital port c irc uit p ac k in 
switc h versions 2 and  later. A TN2181 emulation sup p orts a 
maximum of 12 voic e p orts, while a TN754 emulation only 
supp orts a maximum of 8 voic e p orts. If the DEFINITY AUDIX 
system emulates a TN2181 c irc uit pac k, system expansion may be 
easier. Switc h versions earlier than 2 d o not sup p ort TN2181 
circuit pack emulation.
Ta b l e  1 - 2
 shows whic h switc hes and switc h software releases supp ort 
the DEFINITY AUDIX system and  whether or not they sup port the system 
in native mod e. For more information ab out the TN568 c irc uit p ac k or the 
system’s op erations native and  non-native mod e, see Chap ter 2
. For 
more information about Alarm Orig ination and  the DEFINITY AUDIX 
system’s interac tions with the switc h, see Chap ter 3
. 
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-7 Compatibility 
Table 1-2. Switch Releases Compatible with the DEFINITY AUDIX System
Compatible switch releasesDo these software 
releases support the 
system in native mode?
System 75
n Release 1 Version 3n Release 1 Version 3nNo
No
G1 
n G1.1n G1.1nNo
No
G3vs
n Version 1 to Version 4n Release 5 to Release 6No
No
G3s
n Version 1 to Version 3 No
G3i
n Version 1 to Version 3 No
G3si 
n Version 4n Release 5 to Release 6No
No
G3si 
n Release 7 or later Yes
G3c si 
n Release 6 No
G3c si 
n Release 7 or later Yes
G3r 
n Version 1 to Version 4n Release 5 to Release 6No 
No
G3r 
n Release 7 or later Yes 
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Features and Compatibility 
1-8 Compatibility  
						

							Design and Operation 
2-1 
DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Chapter 2 — Design and Operation
Fi g u re  2 - 1 shows the five main hard ware c omp onents that c omp ose the 
DEFINITY AUDIX system:
nTN568 c irc uit p ac k
nHard  disk drive
nMag neto-op tic al (MO) d isk d rive
nFac e p la te
nOn-b oard  H600 c ab les
Figure 2-1. The DEFINITY AUDIX System
This c hap ter d esc rib es eac h of these c omp onents in d etail and  its role in 
voic e messaging on the DEFINITY AUDIX system. This c hapter also 
desc ribes the system’s req uirements for resourc es from the c ustomer’s 
switc h, suc h as sp ac e and  power.
Emer Reset
Shutdo
wn
ckdx568t KLC 012099
Hard disk drive
H600-501Magneto-optical
disk drive TN568
Circuit pack
Faceplate
H600-502H600-500 
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Design and Operation 
2-2 TN568 Circuit Pack 
TN568 Circuit Pack
The TN568 c irc uit p ac k hold s the systems main c irc uitry and  p erforms 
system’s main p roc essing func tions, inc lud ing  messag e routing , 
self-d iag nosis, and Alarm Orig ination. 
Port Board Emulation
The TN568 holds the system’s voic e p orts. These voic e p orts 
c orresp ond  to the voic e p orts on a TN754 or TN2181 c irc uit p ac k. 
DEFINITY switc h releases 7.1 and  later rec og nize the TN568 c irc uit 
p ac k. However, the system’s voic e p orts interac t with the switc h like the 
voic e p orts on a TN754 or TN2181 c irc uit p ac k reg ard less of whether the 
system is op erating in native or non-native mod e. For more information 
ab out d ig ital p ort emulation, see Chap ter 1.
Flashware
The TN568 c irc uit p ac k uses flashware to store the sequenc es it uses to 
b oot the system and  p rog rams sp ec ific  to the TN568. Flashware are 
p rog rams that resid e on flash p rog rammab le read -only memory 
(FPROMs). FPROMs are hard ware that resid e on the TN568 and  are 
p rotec ted  from ac c id ental erases or rewrites. Cop ies of all the ac tive 
flashware p rog rams are also stored  on the hard  d isk.
If the c ustomer installs software upg rad es or fixes, the new p rog ram is 
transferred  from a MO d isk to the hard  d isk. When the system reb oots, 
the new p rogram automatic ally transfers from the hard d isk to the 
FPROMs and  rep lac es the existing  flashware.
Hard Disk Drive
The hard d isk d rive stores the system’s AUDIX software, sub sc riber 
information and  voic e messages.
Voic e messag es that c ustomers may store on the system inc lud e voic e 
mail, p ersonal g reeting s, automated  attend ants, and  announc ement 
sets—the sets of automated, verbal instruc tions that c omp ose the 
system’s user interfac e.
The hard  d isk d rive p rovid es up  to 100 hours of voic e storag e. The 
system c omes with a minimum of 10 hours of voic e storage. Customers 
c an p urc hase ad d itional voic e storag e in five-hour b loc ks.  
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Design and Operation 
2-3 Hard Disk Drive 
Software
AUDIX software allows the DEFINITY AUDIX system to c ommunic ate 
with the switc h throug h a telep hone-like interfac e. This typ e of op eration 
is c alled  set-typ e emulation. The c ommand s that sub sc rib ers and  the 
switc h use to ac c ess the system’s software c orresp ond to the interfac e 
on a d ig ital telep hone, or set. 
The d ig ital set the system emulates d ep ends on whether the system is 
op erating  in native or non-native mod e. In switc h releases earlier than 
7.1, the DEFINITY AUDIX system emulates a 7405D d ig ital telephone. In 
switc h releases 7.1 and  later, the system c ommunic ates with the switc h 
using  an ADX16D set-typ e interfac e, throug h whic h the switc h c an 
rec ognize the system’s AUDIX software.
1
Networking
Bec ause of its telep hone-like interfac e, the system c an send  and  rec eive 
messages from other voic e messag ing  systems as a telephone c an. 
AUDIX software help s the system to c ommunic ate effic iently with other 
AUDIX systems.
The DEFINITY AUDIX system has two networking  op tions that use these 
c apabilities for message exc hange:
nAMIS Analog Networking
nDig ital Networking
AMIS Analog Networking
AMIS is a stand ard  p rotoc ol among  voic e messag ing  systems. AMIS 
Analog  Networking uses the Messag e Delivery feature to send  
messages to sub sc ribers on other voic e messag ing systems that use 
the AMIS p rotoc ol.
AMIS Analog  Networking  sends a message throug h the system’s voic e 
p orts muc h like a telephone c all. The rec ipient’s voic e mail system 
rec eives the messag e as it would  rec eive any other voic e messag e and  
stores it in the rec ip ient’s voic e mailbox. Other voic e messag ing  systems 
c an send  messages to the DEFINITY AUDIX system in the same way.
Digital Networking
Dig ital Networking  is an effic ient way for DEFINITY AUDIX, AUDIX R1, 
INTUITY, and Interc hang e systems to c ommunic ate with eac h other 
without using  the systems’ voic e p orts. The DEFINITY AUDIX system has 
one Dig ital Networking  p ort that c an be dedic ated solely to Dig ital 
1. For more information ab out d ig ital station emulations, see Installation and  Switc h Administration for the DEFINITY AUDIX 
System Release 4.0, 585-300-122.  
						

							DEFINITY AUDIX System Release 4.0
System Description Pocket Reference  585-300-214  Issue 1
May 1999
Design and Operation 
2-4 Hard Disk Drive 
Networking  features. In its maximum c onfig uration, the DEFINITY AUDIX 
system c an c onnec t through this Digital Networking  c hannel to up to 100 
remote systems, or 
nod es.2 
Dig ital Networking  offers several ad vantag es over AMIS Analog  
Networking : 
nDig ital Networking  is more sec ure than AMIS Analog Networking. 
nDig ital Networking  uses Luc ent Tec hnolog ies’ Dig ital 
Communic ations Protoc ol (DCP) to send  sub sc rib er p rofiles and  
messag e status information along  with messag es, while AMIS 
d oes not send  this information. 
nDig ital Networking messages have higher voic e q uality than 
AMIS messag es bec ause Dig ital Networking  uses CELP 
enc od ing.
There is one imp ortant c onsid eration, however, for c ustomers who want 
to use Digital Networking . If c ustomers use Digital Networking, the 
DEFINITY AUDIX system will have a maximum of 8 voic e ports, rather 
than 12. Ta b l e  2 - 1
 shows the maximum number of voic e p orts the 
DEFINTIY AUDIX system c an have with and without Dig ital Networking .
High-speed Digital Networking Connections
The DEFINTIY AUDIX system offers three types of Digital Networking 
c onfig urations: DCP Mod e 1, DCP Mod e 2, and  DCP Mod e 3.
DCP Mod e 1 and  DCP Mod e 3 c onnec tions are hig h-sp eed  Dig ital 
Networking  c onnec tions. DCP Mod e 1 and  DCP Mod e 3 c onnec tions 
require hig h-sp eed fac ilities to op erate, b ut these c onnec tions offer 
ad vantag es where there is heavy voic e messag ing  traffic  among  
c ustomer sites. These hig h-speed  Dig ital Networking  c onnec tions c an 
ac c ommod ate the maximum numb ers of loc al sub sc rib ers (2000) and  
remote sub sc rib ers (100,000) the system allows.
2. This c onfig uration is only available with high-sp eed Dig ital 
Networking  c onnec tions.
Table 2-1. Maximum Voice Ports and Digital Networking Ports
Digital Networking ports Voice ports
Without Digital Networking 0 121
1. In switc h releases earlier than Version 2, the system has a
maximum of 8 voice p orts. With Dig ital Networking 1 8