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Lexmark Z2320 User Manual

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Page 31

Using Macintosh
1Load plain paper.
2From the Finder desktop, double-click the printer folder.
3Double-click the printer utility icon.
4From the Maintenance tab, click Print Alignment Page.
5Follow the instructions on the computer screen.
6If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.
Cleaning the print cartridge nozzles
Using Windows
1Load plain paper.
2Click Start Œ Programs or All Programs, and...

Page 32

3Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.
4Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
5With another clean section of the cloth, repeat step 3 and step 4, and then let the nozzles and contacts dry
completely.
6Reinsert the print cartridge(s), and then print the document again.
7If the print quality does not improve, clean the print...

Page 33

Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock, unplug the power cord from the wall outlet
and disconnect all cables to the printer before proceeding.
2Remove paper from the paper support and paper exit tray.
3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only...

Page 34

Ordering paper and other supplies
To purchase supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish
Photo Paper and Lexmark print cartridges.
ItemDescription
Lexmark Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
Lexmark PerfectFinish Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
USB cablePart number 1021294
 
34
Downloaded From ManualsPrinter.com Manuals 

Page 35

Troubleshooting
Using the printer troubleshooting software (Windows
only)
The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance
tasks and customer support.
To open the Lexmark Service Center, use one of these methods:
Method 1Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Lexmark Service
Center link.1Do one of the following:
In Windows Vista, click  Œ All Programs, and then
select the printer...

Page 36

5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, you can try uninstalling and reinstalling the software.
These are some other possible solutions. Try one or more of the following:
MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED
The following operating systems are supported: Windows Vista,...

Page 37

6If necessary, double-click setup.exe.
7Follow the instructions on the computer screen to install the software.
8When the installation is completed, enable the security software again.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message appears, then resolve the error before trying to print again.
CHECK POWER
If the  light is not on, then make sure that the power cord is properly connected to the printer and plugged into
a known working...

Page 38

In Windows 2000
aClick Start.
bClick Settings Œ Printers.
2Double-click the printer.
3Click Printer.
Make sure no check mark appears next to Pause Printing.
If a check mark does not appear next to Set As Default Printer, then you must select the printer for each file
that you want to print.
Using Macintosh
For Mac OS X version 10.5
1From the Finder desktop, click  Œ System Preferences Œ Print & Fax.
2From the Default Printer pop-up menu, check if the printer is the default printer.
If the printer is not...

Page 39

DISCONNECT AND RECONNECT POWER SUPPLY
1Press  to turn off the printer.
2Disconnect the power cord from the wall outlet.
3Remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn on the printer.
REMOVE AND REINSTALL THE SOFTWARE
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then try uninstalling and reinstalling...

Page 40

Using Macintosh
1Close all open software applications.
2From the Finder desktop, double-click the printer folder.
3Double-click the Uninstaller icon.
4Follow the instructions on the computer screen to remove the printer software.
5Restart the computer before reinstalling the printer software.
6Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.
If the software still does not install correctly, visit our Web site at www.lexmark.com to check for...
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