Lexmark X940e Owners Manual

Diagnostic information2-95
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292.01 ADF raised jam
292.02 ADF left cover jam
293.00 Document missing jam
13Place an undamaged document in the ADF, and perform a 
ADF test.
Does the error remain?Replace the ADF 
controller card 
assembly. 
Go to “ADF 
controller card 
assembly 
removal” on 
page 4-145.
Go to step 14.Problem solved.
14Place an undamaged document in the ADF, and perform a 
ADF test.
Does the error remain?Replace the RIP 
card assembly. 
Go to “RIP card 
assembly...

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294.00 Sensor (ADF inverter) static jam
2Check the sensor (document set) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch Document set.
Does the display on the operator panel, change every time 
the sensing area of the above sensor is interrupted or 
blocked?Go to step 4. Go to step 3.
3Check the sensor (document set) for proper connection.
Is the above component properly connected?Replace the...

Diagnostic information2-97
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294.01 Sensor (ADF pre-registration) late jam (side 2)
3Check the sensor (ADF inverter) for proper connection.
Is the above component properly connected?Replace the 
sensor (ADF 
inverter). 
Go to “Sensor 
(ADF inverter) 
removal” on 
page 4-158.Replace the 
connection.
4Place an undamaged document in the ADF, and perform a 
ADF test.
Does the error remain?Replace the 
ADF controller 
card assembly. 
Go to “ADF 
controller card 
assembly 
removal” on...

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4Check the inverter gate condition.
Is the inverter gate free of damage and warpage, and does 
it move smoothly?Go to step 5. Replace the 
inverter gate.
Go to “Inverter 
gate removal” on 
page 4-159.
5Check the sensor (ADF pre registration) for proper 
operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch ADF pre registration.
Does the display on the operator panel, change every time 
the sensing area of the above...

Diagnostic information2-99
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294.02 Sensor (ADF pre-registration) lag jam (inverting)
9Check the inverter solenoid assembly for proper operation. 
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Scanner Motor Tests.
4. Touch Inverter solenoid.
Does the above component operate properly?Go to step 11. Go to step 10.
10Check the inverter solenoid assembly for...

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2Check the ADF rolls for wear.
Is the ADF feed/pick roll assembly or the ADF separation roll 
guide assembly free of excess wear?Go to step 3. Clean or replace 
the ADF feed/pick 
roll assembly or the 
ADF separation roll 
guide assembly. 
Go to “ADF feed/
pick roll 
assembly 
removal” on 
page 4-149 or 
“ADF separation 
roll guide 
assembly” on 
page 4-162.
3Check the media path for contaminates.
Is the media path free of excess media dust and foreign...

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8Check the ADF feed drive motor assembly for proper 
operation. 
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Scanner Motor Tests.
4. Touch ADF feed drv mtr.
Does the above component operate properly?Go to step 10. Go to step 9.
9Check the ADF feed drive motor assembly for proper 
connection.
Is the above component properly...

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295.00 Size mismatch jam (mix-size)
12Check the ADF registration motor for proper operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Scanner Motor Tests.
4. Touch ADF registration drv mtr. 
5. Touch Forward or reverse. 
Does the above component operate properly?Go to step 14. Go to step 13.
13Check the ADF registration motor for...

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2Check the sensor (ADF width APS 1) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch ADF width APS 1.
Does the display on the operator panel, change every time 
the sensing area of the above sensor is interrupted or 
blocked?Go to step 2. Go to step 3.
3Check the sensor (ADF width APS 1) for proper connection.
Is the above component properly connected?Replace the 
sensor (ADF 
width APS 1)....

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295.01 Size mismatch jam (no mix-size)
8Place an undamaged document in the ADF, and perform a 
ADF test.
Does the error remain?Replace the ADF 
controller card 
assembly. 
Go to “ADF 
controller card 
assembly 
removal” on 
page 4-145.
Go to step 9.Problem solved.
9Place an undamaged document in the ADF, and perform a 
ADF test.
Does the error remain?Replace the RIP 
card assembly. 
Go to “RIP card 
assembly 
removal” on 
page 4-84.Problem solved.
Step Check...