Lexmark X940e Owners Manual

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7Check the duplex diverter gate solenoid for proper 
connection.
Is the above component properly connected?Replace the 
duplex media 
inverter assembly. 
Go to “Duplex 
media inverter 
assembly 
removal” on 
page 4-9.Replace the 
connection.
8Check the registration clutch for proper operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS....

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202.00 Sensor (fuser exit) lag jam 
12Perform a print test.
Does the error continue?Replace the lower 
printer engine card 
assembly.
Go to “Lower 
printer engine 
card assembly 
removal” on 
page 4-91.Problem solved.
Step Check Yes No
1Check the media position.
Does the media touch the sensor (fuser exit)?Remove the 
media.Go to step 2.
2Check the sensor (fuser exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch...

Diagnostic information2-47
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230.00 Sensor (duplex wait) late jam (duplex media feed)
6Check the Replace the K developer/transport drive motor 
assembly for proper operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch K developer/transport drive motor.
Does the above component operate properly?Go to step 8. Go to step 7.
7Check...

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4Check the sensor (duplex wait) for proper connection. 
Is the above component properly connected?Replace the sensor 
(duplex wait).
Go to “Sensor 
(duplex wait) 
removal” on 
page 4-11.Replace the 
connection.
5Check the duplex diverter gate solenoid for proper 
operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test....

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231.00 Sensor (registration) late jam (duplex feed)
9Check the duplex media inverter clutch for proper 
operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Registrat clutch.
Does the above component make an audible clicking 
sound when activated?Go to step 11. Go to step 10.
10Check the duplex...

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3Check the sensor (registration) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TESTS.
3. Touch Media Path.
4. Touch Registration.
Does the display on the operator panel, change every 
time the sensing area of the above sensor is interrupted 
or blocked?Go to step 5.Go to step 4.
4Check the sensor (registration) for proper connection. 
Is the above component properly connected?Replace the sensor 
(registration).
Go to “Sensor...

Diagnostic information2-51
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231.01 Sensor (registration) late jam (duplex media feed)
9Check the duplex media inverter clutch for proper 
operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Registrat clutch.
Does the above component make an audible clicking 
sound when activated?Go to step 11. Go to step 10.
10Check the...

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3Check the sensor (registration) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TESTS.
3. Touch Media Path.
4. Touch Registration.
Does the display on the operator panel, change every 
time the sensing area of the above sensor is interrupted 
or blocked?Go to step 5.Go to step 4.
4Check the sensor (registration) for proper connection. 
Is the above component properly connected?Replace the sensor 
(registration).
Go to “Sensor...

Diagnostic information2-53
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241.00 Sensor (tray 1 feed-out) late jam
9Check the duplex media inverter clutch for proper 
operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Registrat clutch.
Does the above component make an audible clicking 
sound when activated?Go to step 11. Go to step 10.
10Check the duplex media inverter...

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3Check the feed roll, separation roll, and pick roll for media 
tray 1.
Are the above components free of excess wear and 
contamination?Go to step 4. Clean or replace 
the feed roll, 
separating roll, or 
pick roll.
Go to “Feed roll 
removal” on 
page 4-115, 
“Separation roll 
removal” on 
page 4-117, and 
“Pick roll 
removal” on 
page 4-116.
4Check the media position.
Does the media touch the sensor (tray 1 feed-out)?Remove the 
media.Go to step 5.
5Check...