Lexmark X940e Owners Manual

Diagnostic information2-35
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986.00
Service finisher 
errorSensor (media eject clamp 
HP) late errorThe sensing area of the sensor (media eject clamp 
HP) is not interrupted within the specified time after 
the eject clamp starts moving to the home position.
Refer to the Finisher Service Manual.
986.01
Service finisher 
errorSensor (media eject clamp 
HP) lag errorThe sensing area of the sensor (media eject clamp 
HP) remains interrupted within the specified time 
after the eject...

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991.02
Service finisher 
errorSensor (booklet rear tamper 
HP) late errorThe sensing area of the sensor (booklet rear tamper 
HP) is not interrupted within the specified time after 
the rear booklet tamper starts moving to the home 
position.
Refer to the Finisher Service Manual.
991.03
Service finisher 
errorSensor (booklet rear tamper 
HP) lag errorThe sensing area of the sensor (booklet rear tamper 
HP) remains interrupted within the specified time 
after...

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991.13
Service finisher 
errorBooklet unit maker error Booklet set recovery was detected too many times 
for the same job. Perform a POR.
Refer to the Finisher Service Manual.
992.00
Service finisher 
errorSensor (de-curler clutch HP) 
late errorThe sensing area of the sensor (de-curler cam HP) 
is not interrupted within the specified time after the 
de-curler roll assembly (nip) starts moving to the 
home position.
Refer to the Finisher Service...

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Load tray x with 
No media in the selected 
media tray.Media is not loaded in the tray.
Go to “No media in the selected media tray” on 
page 2-204.
Remove paper 
from bin  1Finisher upper media bin full. Stacker set over count
The upper media bin has reached maximum 
capacity. 
Refer to the Finisher Service Manual.
Remove paper 
from bin  2Stacker media bin full (no 
mix)The stacker media bin has reached maximum 
capacity (no mix).
Refer to the Finisher...

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Service checks
200.00 Sensor (registration) late jam  
Step Check Yes No
1Check the media position.
Does the media touch the sensor (registration)?Remove the 
media.Go to step 2.
2Check the registration/transport roll assembly.
Is the above component free of excess wear and 
contamination?Go to step 3. Clean or replace 
the registration /
transport roll 
assembly.
Go to 
“Registration / 
transport roll 
assembly 
removal” on 
page 4-46.
3Check the...

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200.01 Sensor (registration) lag jam 
7Check the Replace the K developer/transport drive motor 
assembly for proper operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch. K developer/transport drive motor.
Does the above component operate properly?Go to step 9. Go to step 8.
8Check the K developer/transport...

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4Check the sensor (registration) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Registration.
Does the display on the operator panel, change every time 
the sensing area of the above sensor is interrupted or 
blocked?Go to step 6. Go to step 5.
5Check the sensor (registration) for proper connection.
Is the above component properly connected?Replace the 
sensor 
(registration).
Go to...

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200.02 Sensor static jam 
10Check the Replace the K developer/transport drive motor 
assembly for proper operation.
Caution: When performing motor tests, 
ensure that all cover and door interlock 
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch K developer/transport drive motor.
Does the above component operate properly?Go to step 12. Go to step 11.
11Check the Replace the K...

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200.03 Sensor (media on belt) late jam 
4POR the machine.
Does the error continue?Replace the lower 
printer engine card 
assembly.
Go to “Lower 
printer engine 
card assembly 
removal” on 
page 4-91.Problem solved.
Step Check Yes No
1Check the media condition. 
Is the media in the tray crumpled, curled or damaged? 
Replace the 
damaged media 
with new.Go to step 2.
2Check the media position.
Does the media touch the sensor (media on belt)?Remove the...

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201.00 Sensor (fuser exit) late jam 
Step Check Yes No
1Check the media position.
Does the media touch the sensor (fuser exit)?Remove the 
media.Go to step 2.
2Check the fuser exit actuator.
Does the fuser exit actuator attached to the sensor (fuser 
exit) appear to be binding or sticking in its normal resting 
position and not allowing media to pass?Replace the 
sensor (fuser exit)
Go to “Sensor 
(fuser exit) 
removal” on 
page 4-35.Go to step 3.
3Check the...