Lexmark X6570 User Manual

							6500 Series Users Guide
May 2007 www.lexmark.com
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							Safety information
Use only the power supply and power supply cord provided with this product or the manufacturers authorized replacement power supply
and power supply cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The
safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections,
such as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
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							Contents
Safety information.........................................................................................................2
Introduction..................................................................................................................13
Finding information about the printer.................................................................................................13
Operating system notice....................................................................................................................16
Wireless network compatibility..........................................................................................................16
Setting up the printer...................................................................................................17
Checking the box contents................................................................................................................17
Understanding the parts of the printer...............................................................................................18
Standalone setup...............................................................................................................................20
Installing the printer on additional network computers......................................................................25
Setting up the printer on a Windows operating system.....................................................................26
Getting the printer ready to fax..........................................................................................................27
Using an RJ11 adapter ............................................................................................................................... 27
Choosing a fax connection ......................................................................................................................... 30
Connecting to an answering machine ........................................................................................................ 30
Connecting directly to a telephone wall jack............................................................................................... 32
Connecting directly to a telephone wall jack in Germany ........................................................................... 32
Connecting to a computer with a modem ................................................................................................... 33
Connecting to a telephone.......................................................................................................................... 34
Setting up to fax while behind a PBX ......................................................................................................... 36
Using a digital phone service...................................................................................................................... 36
Understanding the control panel.......................................................................................................36
Using the control panel ............................................................................................................................... 36
Saving settings ........................................................................................................................................... 39
Understanding the Settings menu .............................................................................................................. 40
Installing another language control panel ................................................................................................... 42
Installing the printer software.............................................................................................................43
Understanding the printer software...................................................................................................43
Turning printing voice notification on or off........................................................................................46
Installing an internal wireless print server..........................................................................................47
Configuring the optional internal wireless print server.......................................................................48
What do the Wi-Fi indicator lights mean?..........................................................................................48
Security Information...........................................................................................................................48
Networking...................................................................................................................49
General networking...........................................................................................................................49
Networking overview .................................................................................................................................. 49
Common home network configurations ...................................................................................................... 49
 
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							What information do I need and where do I find it? .................................................................................... 51
Finding the MAC address ........................................................................................................................... 51
Printing a network setup page .................................................................................................................... 52
Finding a printer/print server located on remote subnets ........................................................................... 52
Direct IP printing ......................................................................................................................................... 52
Checking the port setting ............................................................................................................................ 53
Wireless networking..........................................................................................................................53
Using a wireless network connection ......................................................................................................... 53
IP addresses............................................................................................................................................... 54
Finding the signal strength ......................................................................................................................... 55
Installing the printer on a network............................................................................................................... 55
Sharing the printer on a network ................................................................................................................ 55
Configure network printers ......................................................................................................................... 56
Types of wireless networks ........................................................................................................................ 56
Tips for using network adapters ................................................................................................................. 57
Advanced wireless setup...................................................................................................................57
Creating an ad hoc wireless network using Windows ................................................................................ 57
Adding a printer to an existing ad hoc wireless network using Windows ................................................... 59
Loading paper and original documents.....................................................................60
Loading paper....................................................................................................................................60
Using the automatic paper type sensor.............................................................................................60
Loading envelopes............................................................................................................................61
Loading labels...................................................................................................................................61
Loading greeting cards, index cards, photo cards, and postcards....................................................62
Loading transparencies.....................................................................................................................62
Loading iron-on transfers...................................................................................................................62
Loading custom-size paper...............................................................................................................63
Loading banner paper.......................................................................................................................63
Loading original documents on the scanner glass............................................................................63
Loading original documents into the Automatic Document Feeder...................................................65
Printing.........................................................................................................................67
Printing basic documents..................................................................................................................67
Printing a document.................................................................................................................................... 67
Printing a Web page ................................................................................................................................... 67
Printing photos or images from a Web page .............................................................................................. 68
Printing multiple copies of a document ....................................................................................................... 68
Collating copies .......................................................................................................................................... 69
Printing the last page first (reverse page order) ......................................................................................... 69
Printing multiple pages on one sheet (N-Up).............................................................................................. 69
Printing document files from a memory card or flash drive ........................................................................ 69
Pausing print jobs ....................................................................................................................................... 70
Canceling print jobs .................................................................................................................................... 70
 
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							Printing specialty documents.............................................................................................................71
Choosing compatible specialty paper types ............................................................................................... 71
Printing envelopes ...................................................................................................................................... 71
Printing greeting cards, index cards, photo cards, and postcards .............................................................. 71
Printing a document as a poster ................................................................................................................. 72
Printing an image as a poster ..................................................................................................................... 72
Printing a booklet ........................................................................................................................................ 73
Assembling a booklet ................................................................................................................................. 73
Printing on custom-size paper .................................................................................................................... 73
Printing iron-on transfers ............................................................................................................................ 74
Printing transparencies ............................................................................................................................... 74
Printing a banner ........................................................................................................................................ 74
Printing on both sides of the paper (duplexing).................................................................................75
Understanding the two-sided printing (duplexing) function......................................................................... 75
Printing on both sides of the paper (duplexing) automatically .................................................................... 75
Printing on both sides of the paper (duplexing) manually........................................................................... 76
Changing printer settings...................................................................................................................76
Saving and deleting print settings............................................................................................................... 76
Resetting printer software to factory default settings.................................................................................. 77
Working with photos...................................................................................................78
Retrieving and managing photos.......................................................................................................78
Inserting a memory card ............................................................................................................................. 78
Inserting a flash drive ................................................................................................................................. 79
Understanding the Photo Card menu ......................................................................................................... 80
Connecting a PictBridge-enabled digital camera........................................................................................ 81
Understanding the PictBridge menu ........................................................................................................... 82
Transferring photos from a memory device to the computer using the control panel................................. 83
Transferring all photos from a memory card using the computer ............................................................... 83
Transferring selected photos from a memory card using the computer ..................................................... 84
Transferring all photos from a CD or flash drive using the computer ......................................................... 84
Transferring selected photos from a CD or flash drive using the computer ............................................... 85
Transferring photos from a memory card to a flash drive ........................................................................... 85
Changing the Productivity Studio temporary files preferences ...................................................................86
Changing the Productivity Studio searched folders preferences ................................................................ 86
Changing the Productivity Studio library preferences................................................................................. 87
Changing the Productivity Studio transfer settings ..................................................................................... 87
Editing photos....................................................................................................................................87
Cropping a photo ........................................................................................................................................ 87
Rotating a photo ......................................................................................................................................... 87
Changing the Resolution / Size of a photo ................................................................................................. 87
Applying One-Click Auto Fixes to a photo .................................................................................................. 88
Reducing the red-eye effect in a photo....................................................................................................... 88
Blurring/Sharpening a photo ....................................................................................................................... 88
Enhancing a photo...................................................................................................................................... 89
Changing the Hue / Saturation of a photo .................................................................................................. 89
 
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							Changing the Gamma Value of a photo or image ...................................................................................... 89
Despeckling a photo ................................................................................................................................... 89
Changing the Brightness / Contrast settings of a photo ............................................................................. 90
Applying a color effect to a photo ............................................................................................................... 90
Changing the Exposure setting of a photo ................................................................................................. 90
Removing wavy patterns from scanned photos, magazines, or newspapers............................................. 90
Printing photos...................................................................................................................................91
Printing photos from a CD or removable storage device using the computer ............................................ 91
Viewing / Printing photos from the Productivity Studio ............................................................................... 91
Printing Photo Packages ............................................................................................................................ 92
Creating Photo Greeting Cards .................................................................................................................. 92
Printing all photos from a memory device .................................................................................................. 93
Printing photos stored on the memory device using the proof sheet.......................................................... 93
Printing photos by number.......................................................................................................................... 94
Using a PictBridge-enabled digital camera to control printing photos ........................................................ 95
Printing photos from a digital camera using DPOF .................................................................................... 96
Printing photos by date range..................................................................................................................... 96
Printing photos using color effects.............................................................................................................. 96
Creating and viewing a slideshow.....................................................................................................97
Copying.........................................................................................................................98
Understanding the Copy menu..........................................................................................................98
Copying on both sides of the paper using the scanner glass............................................................99
Copying on both sides of the paper using the Automatic Document Feeder (ADF)..........................99
Copying photos................................................................................................................................100
Copying a photo using the computer...............................................................................................101
Adjusting copy quality......................................................................................................................101
Making borderless copies using the control panel..........................................................................102
Making a copy lighter or darker.......................................................................................................102
Collating copies using the control panel..........................................................................................103
Repeating an image on one page...................................................................................................103
Enlarging or reducing an image......................................................................................................104
Modifying the Copy settings............................................................................................................104
Scanning.....................................................................................................................105
Scanning a document......................................................................................................................105
Scanning a document using the computer......................................................................................105
Scanning text for editing..................................................................................................................106
Scanning images for editing............................................................................................................106
Scanning a photo to Work with Documents and Photos.................................................................106
Scanning multiple photos at one time using the computer..............................................................107
Creating a PDF from a scanned item..............................................................................................107
 
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							Canceling a scan job.......................................................................................................................108
Customizing scan settings using the computer...............................................................................108
Understanding the Scan menu........................................................................................................108
Scanning to a computer over a network..........................................................................................109
Saving a scanned image on the computer......................................................................................109
Scanning clear images from magazines or newspapers.................................................................110
Changing the Productivity Studio scan settings..............................................................................110
Adding a file to an e-mail message.................................................................................................111
Adding a new scanned image to an e-mail message......................................................................111
Scanning documents or images for e-mailing.................................................................................111
Changing the Productivity Studio e-mail screen preferences..........................................................112
Faxing.........................................................................................................................113
Sending a fax...................................................................................................................................113
Entering a fax number .............................................................................................................................. 113
Sending a fax using the software ............................................................................................................. 113
Sending a fax using the control panel ...................................................................................................... 114
Sending a fax while listening to a call (On Hook Dial) .............................................................................. 115
Sending a broadcast fax at a scheduled time........................................................................................... 115
Receiving a fax................................................................................................................................116
Receiving a fax manually.......................................................................................................................... 116
Setting a fax manual answer code ........................................................................................................... 116
Using Caller ID from the control panel...................................................................................................... 116
Using Caller ID from the software............................................................................................................. 117
Receiving a fax automatically ................................................................................................................... 117
Receiving a fax with an answering machine............................................................................................. 117
Receiving a two-sided fax......................................................................................................................... 118
Forwarding faxes.............................................................................................................................118
Using the Phone Book.....................................................................................................................119
Using the control panel Phone Book ........................................................................................................ 119
Using the computer Phone Book .............................................................................................................. 120
Customizing fax settings..................................................................................................................120
Customizing settings using the Fax Setup Utility...................................................................................... 120
Understanding the Fax menu ................................................................................................................... 123
Setting Auto Answer to on ........................................................................................................................ 124
Setting up a fax footer using the control panel ......................................................................................... 124
Creating a fax cover page using the Productivity Studio .......................................................................... 125
Blocking junk faxes ................................................................................................................................... 125
Blocking unwanted changes to fax settings.............................................................................................. 126
Using the Fax Solutions Software ............................................................................................................ 126
Setting up a dialing prefix ......................................................................................................................... 127
Setting the distinctive ring......................................................................................................................... 127
Setting the number of rings before receiving a fax automatically ............................................................. 128
Setting up Speed Dial ............................................................................................................................... 128
 
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							Printing fax activity reports..............................................................................................................129
Maintaining the printer..............................................................................................130
Removing a used print cartridge......................................................................................................130
Installing print cartridges..................................................................................................................130
Refilling print cartridges...................................................................................................................132
Using genuine Lexmark print cartridges..........................................................................................132
Aligning print cartridges...................................................................................................................133
Cleaning the print cartridge nozzles................................................................................................133
Wiping the print cartridge nozzles and contacts..............................................................................133
Preserving the print cartridges.........................................................................................................134
Cleaning the scanner glass.............................................................................................................135
Cleaning the exterior of the printer..................................................................................................135
Ordering supplies............................................................................................................................135
Ordering print cartridges ........................................................................................................................... 135
Ordering paper and other supplies ........................................................................................................... 136
Troubleshooting.........................................................................................................137
Setup Troubleshooting....................................................................................................................137
Incorrect language appears on the display............................................................................................... 137
Power button is not lit ............................................................................................................................... 138
Software does not install .......................................................................................................................... 138
Page does not print .................................................................................................................................. 139
Cannot print from digital camera using PictBridge ................................................................................... 140
Understanding Warning levels.................................................................................................................. 140
Removing and reinstalling the software.................................................................................................... 141
Enabling the USB port .............................................................................................................................. 141
Solving printer communication problems.................................................................................................. 142
Wireless troubleshooting.................................................................................................................142
How do I find out what type of security my network is using? .................................................................. 142
Check your security keys.......................................................................................................................... 142
Printer is configured correctly, but cannot be found on the network......................................................... 143
Wireless network printer does not print .................................................................................................... 143
Network printer does not show up in the printer selection list during installation ..................................... 144
Wi-Fi indicator is not lit ............................................................................................................................. 145
Wi-Fi indicator light is blinking orange during installation ......................................................................... 145
Wi-Fi indicator light is orange................................................................................................................... 147
Wireless printer is no longer working........................................................................................................ 148
Changing wireless settings after installation............................................................................................. 149
Resetting an internal wireless print server to factory default settings....................................................... 149
Printer cannot connect to the wireless network ........................................................................................ 150
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only) ..................................................................................................................................................... 151
Checking your network name (Windows users only)................................................................................151
 
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							Ping the access point ............................................................................................................................... 152
Ping the printer ......................................................................................................................................... 152
Run the Wireless Setup Utility (Windows users only)............................................................................... 153
Check printer ports (Windows users only) ................................................................................................ 153
Print troubleshooting........................................................................................................................154
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera .................... 154
Improving print quality .............................................................................................................................. 154
Poor text and graphic quality .................................................................................................................... 155
Poor quality at the edges of the page ....................................................................................................... 156
Print speed is slow.................................................................................................................................... 157
Partial document or photo prints............................................................................................................... 158
Photo smudges or scratches .................................................................................................................... 158
Checking the print cartridges .................................................................................................................... 158
Ink levels seem incorrect .......................................................................................................................... 158
Ink levels seem to go down too quickly .................................................................................................... 159
A blank or incorrect page prints ................................................................................................................ 159
Characters on printout are missing or unexpected ................................................................................... 159
Colors on printout are faded or differ from colors on the screen .............................................................. 160
Glossy photo paper or transparencies stick together ............................................................................... 160
Page prints with different fonts ................................................................................................................. 160
Print is too dark or smudged..................................................................................................................... 161
Printed characters are improperly formed or are not aligned correctly..................................................... 161
Printouts have alternating bands of light and dark print ........................................................................... 161
Transparencies or photos contain white lines .......................................................................................... 162
Vertical straight lines are not smooth ....................................................................................................... 162
White lines appear in graphics or solid black areas ................................................................................. 162
Checking the printer status ....................................................................................................................... 163
Settings are not saved .............................................................................................................................. 163
Checking printer readiness ....................................................................................................................... 164
Checking the Spool Settings for banner printing ...................................................................................... 164
Resolving font problems ........................................................................................................................... 164
Printer is busy printing another job ........................................................................................................... 165
Ready or Busy Printing is listed as the status .......................................................................................... 165
Printing a test page................................................................................................................................... 165
Test page does not print ........................................................................................................................... 166
External print server is not working .......................................................................................................... 167
Removing an external print server............................................................................................................ 167
Cable is not connected, is loose, or is damaged...................................................................................... 167
Printer is plugged in but does not print ..................................................................................................... 167
Printer is trying to print to File ................................................................................................................... 168
Printer cannot communicate with computers over peer-to-peer network ................................................. 168
Printer is not able to communicate with the computer .............................................................................. 169
Problems when copying, scanning, or faxing ........................................................................................... 169
Wrong printer is attached ......................................................................................................................... 170
Updating the printer software ................................................................................................................... 170
Bidirectional communication is not established .................................................................................
....... 170
Experiencing poor quality or incorrect output ........................................................................................... 171
 
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							Cannot print to the network printer ........................................................................................................... 171
Cannot print documents from a flash drive ............................................................................................... 172
Resetting the printer to factory default settings ........................................................................................ 172
Jams and misfeeds troubleshooting................................................................................................172
How to clear and avoid paper jams .......................................................................................................... 172
Paper jam in the printer ............................................................................................................................ 173
Paper jam in the paper support ................................................................................................................ 173
Paper or specialty media misfeeds........................................................................................................... 173
Printer does not feed paper, envelopes, or specialty media.....................................................................174
Banner paper jams ................................................................................................................................... 174
Paper continues to jam ............................................................................................................................. 175
Paper jam in the Automatic Document Feeder (ADF) .............................................................................. 175
Paper jam in the duplex unit ..................................................................................................................... 175
Duplex unit does not operate correctly ..................................................................................................... 176
Memory card troubleshooting..........................................................................................................176
Memory card cannot be inserted .............................................................................................................. 176
Nothing happens when memory card is inserted ..................................................................................... 177
Photos do not transfer from a memory card across a wireless network ................................................... 177
Copy troubleshooting.......................................................................................................................178
Copier does not respond .......................................................................................................................... 178
Scanner unit does not close ..................................................................................................................... 178
Poor copy quality ...................................................................................................................................... 179
Partial document or photo copies ............................................................................................................. 180
Copied item does not match the original item .......................................................................................... 180
Scan troubleshooting.......................................................................................................................180
Scanner does not respond ....................................................................................................................... 180
Scan was not successful .......................................................................................................................... 181
Scanning takes too long or freezes the computer .................................................................................... 181
Poor scanned image quality ..................................................................................................................... 182
Partial document or photo scans .............................................................................................................. 182
Cannot scan to a computer over a network .............................................................................................. 182
Fax troubleshooting.........................................................................................................................183
Cannot send or receive a fax.................................................................................................................... 183
Can send but not receive faxes ................................................................................................................ 185
Can receive but not send faxes ................................................................................................................ 185
Printer receives a blank fax ...................................................................................................................... 187
Received fax has poor print quality .......................................................................................................... 187
Caller ID information is not displayed ....................................................................................................... 188
Changing Caller ID pattern using the control panel .................................................................................. 188
Fax Error................................................................................................................................................... 188
Fax Mode Unsupported ............................................................................................................................ 188
Remote Fax Error ..................................................................................................................................... 189
Phone Line Busy ...................................................................................................................................... 189
Failed to Connect ..................................................................................................................................... 190
Phone Line Error ...................................................................................................................................... 191
Error messages on the printer display.............................................................................................191
 
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