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Lexmark X654de MFP User Manual

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    							X651de, X652de, X654de, X656de,
    X656dte, X658d, X658de, X658dme,
    X658dfe, X658dte, X658dtme,
    X658dtfe
    Users Guide
    March 2012 www.lexmark.com
    Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
    All other trademarks are the property of their respective owners.
    © 2008 Lexmark International, Inc.
    All rights reserved.
    740 West New Circle Road
    Lexington, Kentucky 40550
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    							Contents
    Safety information.....................................................................................12
    Learning about the printer.........................................................................14
    Finding information about the printer....................................................................................................14
    Printer configurations.............................................................................................................................15
    Selecting a location for the printer..........................................................................................................16
    Basic functions of the scanner.................................................................................................................16
    Understanding the ADF and scanner glass..............................................................................................17
    Understanding the printer control panel................................................................................................18
    Understanding the home screen.............................................................................................................19
    Using the touch-screen buttons..............................................................................................................21
    Additional printer setup.............................................................................25
    Installing internal options........................................................................................................................25
    Available internal options ................................................................................................................................. 25
    Accessing the system board to install internal options .................................................................................... 26
    Installing a memory card .................................................................................................................................. 28
    Installing a flash memory or firmware card ...................................................................................................... 29
    Installing an Internal Solutions Port.................................................................................................................. 32
    Installing a printer hard disk ............................................................................................................................. 38
    Installing a fax card ........................................................................................................................................... 42
    Attaching cables......................................................................................................................................44
    Verifying printer setup............................................................................................................................45
    Printing a menu settings page .......................................................................................................................... 45
    Printing a network setup page.......................................................................................................................... 46
    Setting up the printer software...............................................................................................................46
    Installing printer software ................................................................................................................................ 46
    Updating available options in the printer driver .............................................................................................. 47
    Setting up wireless printing.....................................................................................................................48
    Information you will need to set up the printer on a wireless network ...........................................................48
    Installing the printer on a wireless network (Windows)................................................................................... 49
    Installing the printer on a wireless network (Macintosh) ................................................................................. 50
    Installing the printer on a wired network...............................................................................................53
    Changing port settings after installing a new network Internal Solutions Port......................................56
    Setting up serial printing.........................................................................................................................58
    Setting up the printer to fax....................................................................................................................60
    Choosing a fax connection ................................................................................................................................ 60 Contents2
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    							Using an RJ11 adapter ...................................................................................................................................... 61
    Connecting directly to a telephone wall jack in Germany ................................................................................ 64
    Connecting to a telephone ............................................................................................................................... 65
    Connecting to an answering machine............................................................................................................... 66
    Connecting to a computer with a modem ........................................................................................................ 68
    Setting the outgoing fax name and number ..................................................................................................... 69
    Setting the date and time ................................................................................................................................. 70
    Turning Daylight Saving Time on ...................................................................................................................... 70
    Loading paper and specialty media............................................................71
    Setting the Paper Size and Paper Type....................................................................................................71
    Configuring Universal paper settings......................................................................................................71
    Loading the standard or optional 250‑sheet or 550‑sheet tray..............................................................72
    Loading the 2000‑sheet tray...................................................................................................................75
    Loading the multipurpose feeder............................................................................................................79
    Loading the envelope feeder..................................................................................................................81
    Linking and unlinking trays......................................................................................................................83
    Linking trays ...................................................................................................................................................... 83
    Unlinking trays .................................................................................................................................................. 83
    Assigning a custom paper type name ............................................................................................................... 84
    Changing a Custom Type  name .................................................................................................................. 84
    Paper and specialty media guidelines.........................................................86
    Paper guidelines......................................................................................................................................86
    Paper characteristics......................................................................................................................................... 86
    Unacceptable paper.......................................................................................................................................... 87
    Selecting paper ................................................................................................................................................. 87
    Selecting preprinted forms and letterhead ...................................................................................................... 87
    Using recycled paper and other office papers .................................................................................................. 88
    Storing paper .................................................................................................................................................... 88
    Supported paper sizes, types, and weights.............................................................................................89
    Paper sizes supported by the printer................................................................................................................ 89
    Paper types and weights supported by the printer .......................................................................................... 90
    Paper types and weights supported by the finisher ......................................................................................... 91
    Copying......................................................................................................93
    Making copies.........................................................................................................................................93
    Making a quick copy ......................................................................................................................................... 93
    Copying using the ADF ...................................................................................................................................... 93
    Copying using the scanner glass ....................................................................................................................... 94
    Copying photos........................................................................................................................................94
    Copying on specialty media.....................................................................................................................94
    Contents3
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    							Making transparencies ..................................................................................................................................... 94
    Copying to letterhead ....................................................................................................................................... 95
    Customizing copy settings.......................................................................................................................95
    Copying from one size to another .................................................................................................................... 95
    Making copies using paper from a selected tray .............................................................................................. 96
    Copying a document that contains mixed paper sizes ..................................................................................... 96
    Copying on both sides of the paper (duplexing) ............................................................................................... 97
    Reducing or enlarging copies ............................................................................................................................ 97
    Adjusting copy quality ...................................................................................................................................... 98
    Collating copies ................................................................................................................................................. 98
    Placing separator sheets between copies......................................................................................................... 99
    Copying multiple pages onto a single sheet ..................................................................................................... 99
    Creating a custom job (job build).................................................................................................................... 100
    Job interrupt..........................................................................................................................................101
    Placing information on copies...............................................................................................................101
    Placing the date and time at the top of each page ......................................................................................... 101
    Placing an overlay message on each page ...................................................................................................... 101
    Canceling a copy job..............................................................................................................................102
    Canceling a copy job while the document is in the ADF ................................................................................. 102
    Canceling a copy job while copying pages using the scanner glass ................................................................102
    Canceling a copy job while the pages are being printed ................................................................................ 102
    Understanding the copy screens and options.......................................................................................102
    Copy from ....................................................................................................................................................... 102
    Copy to............................................................................................................................................................ 103
    Scale ................................................................................................................................................................ 103
    Darkness ......................................................................................................................................................... 103
    Content ........................................................................................................................................................... 103
    Sides (Duplex) ................................................................................................................................................. 103
    Collate ............................................................................................................................................................. 104
    Options ........................................................................................................................................................... 104
    Improving copy quality..........................................................................................................................105
    E-mailing..................................................................................................106
    Getting ready to e-mail.........................................................................................................................106
    Setting up the e-mail function ........................................................................................................................ 106
    Configuring the e‑mail settings....................................................................................................................... 107
    Creating an e-mail shortcut...................................................................................................................107
    Creating an e-mail shortcut using the Embedded Web Server .......................................................................107
    Creating an e-mail shortcut using the touch screen ....................................................................................... 107
    E-mailing a document............................................................................................................................108
    Sending an e-mail using the touch screen ...................................................................................................... 108
    Sending an e‑mail using a shortcut number ...................................................................................................108
    Sending an e-mail using the address book ..................................................................................................... 108 Contents4
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    							Customizing e-mail settings...................................................................................................................109
    Adding e-mail subject and message information ........................................................................................... 109
    Changing the output file type ......................................................................................................................... 109
    Canceling an e-mail...............................................................................................................................110
    Understanding e-mail options...............................................................................................................110
    Original Size .................................................................................................................................................... 110
    Sides (Duplex) ................................................................................................................................................. 110
    Orientation ..................................................................................................................................................... 110
    Binding ............................................................................................................................................................ 110
    E-mail Subject ................................................................................................................................................. 110
    E-mail File Name ............................................................................................................................................. 111
    E-mail Message ............................................................................................................................................... 111
    Resolution ....................................................................................................................................................... 111
    Send As ........................................................................................................................................................... 111
    Content ........................................................................................................................................................... 111
    Advanced Options........................................................................................................................................... 111
    Faxing......................................................................................................113
    Sending a fax.........................................................................................................................................113
    Sending a fax using the printer control panel ................................................................................................. 113
    Sending a fax using the computer .................................................................................................................. 114
    Creating shortcuts.................................................................................................................................114
    Creating a fax destination shortcut using the Embedded Web Server ........................................................... 114
    Creating a fax destination shortcut using the touch screen ........................................................................... 115
    Using shortcuts and the address book..................................................................................................115
    Using fax shortcuts ......................................................................................................................................... 115
    Using the address book .................................................................................................................................. 115
    Customizing fax settings........................................................................................................................116
    Changing the fax resolution ............................................................................................................................ 116
    Making a fax lighter or darker ........................................................................................................................ 116
    Sending a fax at a scheduled time .................................................................................................................. 117
    Viewing a fax log ............................................................................................................................................. 117
    Blocking junk faxes.......................................................................................................................................... 117
    Canceling an outgoing fax.....................................................................................................................118
    Canceling a fax while the original documents are still scanning ..................................................................... 118
    Canceling a fax after the original documents have been scanned to memory............................................... 118
    Understanding fax options....................................................................................................................118
    Original Size .................................................................................................................................................... 118
    Content ........................................................................................................................................................... 118
    Sides (Duplex) ................................................................................................................................................. 119
    Resolution ....................................................................................................................................................... 119
    Darkness ......................................................................................................................................................... 119
    Advanced Options........................................................................................................................................... 119 Contents5
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    							Improving fax quality.............................................................................................................................120
    Holding and forwarding faxes...............................................................................................................120
    Holding faxes .................................................................................................................................................. 120
    Forwarding a fax ............................................................................................................................................. 121
    Scanning to an FTP address......................................................................122
    Scanning to an FTP address...................................................................................................................122
    Scanning to an FTP address using the keypad ................................................................................................ 122
    Scanning to an FTP address using a shortcut number .................................................................................... 123
    Scanning to an FTP address using the address book ...................................................................................... 123
    Creating shortcuts.................................................................................................................................123
    Creating an FTP shortcut using the Embedded Web Server ........................................................................... 123
    Creating an FTP shortcut using the touch screen ........................................................................................... 124
    Understanding FTP options...................................................................................................................124
    Original Size .................................................................................................................................................... 124
    Sides (Duplex) ................................................................................................................................................. 124
    Orientation ..................................................................................................................................................... 124
    Binding ............................................................................................................................................................ 124
    Resolution ....................................................................................................................................................... 125
    Send As ........................................................................................................................................................... 125
    Content ........................................................................................................................................................... 125
    Advanced Options........................................................................................................................................... 125
    Improving FTP quality............................................................................................................................126
    Scanning to a computer or flash drive......................................................127
    Scanning to a computer........................................................................................................................127
    Scanning to a flash drive........................................................................................................................128
    Understanding scan profile options......................................................................................................128
    Quick Setup ..................................................................................................................................................... 128
    Format Type.................................................................................................................................................... 129
    Compression ................................................................................................................................................... 129
    Default Content .............................................................................................................................................. 129
    Color ............................................................................................................................................................... 129
    Original Size .................................................................................................................................................... 129
    Orientation ..................................................................................................................................................... 129
    Sides (Duplex) ................................................................................................................................................. 129
    Darkness ......................................................................................................................................................... 130
    Resolution ....................................................................................................................................................... 130
    Advanced Imaging........................................................................................................................................... 130
    Improving scan quality..........................................................................................................................130
    Contents6
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    							Printing....................................................................................................131
    Printing a document..............................................................................................................................131
    Printing on specialty media...................................................................................................................131
    Tips on using letterhead ................................................................................................................................. 131
    Tips on using transparencies .......................................................................................................................... 132
    Tips on using envelopes .................................................................................................................................. 132
    Tips on using labels ......................................................................................................................................... 133
    Tips on using card stock .................................................................................................................................. 133
    Printing confidential and other held jobs..............................................................................................134
    Holding jobs in the printer .............................................................................................................................. 134
    Printing confidential and other held jobs from Windows............................................................................... 135
    Printing confidential and other held jobs from a Macintosh computer ......................................................... 135
    Printing from a flash drive.....................................................................................................................136
    Printing information pages....................................................................................................................137
    Printing a directory list.................................................................................................................................... 137
    Printing the print quality test pages ............................................................................................................... 137
    Canceling a print job..............................................................................................................................137
    Canceling a print job from the printer control panel ...................................................................................... 137
    Canceling a print job from the computer ....................................................................................................... 138
    Clearing jams............................................................................................140
    Avoiding jams........................................................................................................................................140
    Understanding jam numbers and locations..........................................................................................141
    200 and 201 paper jams........................................................................................................................141
    202 paper jam.......................................................................................................................................143
    230–239 paper jams..............................................................................................................................144
    240–249 paper jams..............................................................................................................................145
    250 paper jam.......................................................................................................................................146
    260 paper jam.......................................................................................................................................147
    270–279 paper jams..............................................................................................................................147
    280–282 paper jams..............................................................................................................................147
    283 staple jams.....................................................................................................................................148
    290–294 paper jams..............................................................................................................................150
    Understanding printer menus...................................................................152
    Menus list..............................................................................................................................................152
    Paper menu...........................................................................................................................................153
    Default Source menu ...................................................................................................................................... 153
    Paper Size/Type menu .................................................................................................................................... 153 Contents7
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    							Configure MP menu ........................................................................................................................................ 156
    Envelope Enhance........................................................................................................................................... 157
    Substitute Size menu ...................................................................................................................................... 157
    Paper Texture menu ....................................................................................................................................... 157
    Paper Weight menu ........................................................................................................................................ 159
    Paper Loading menu ....................................................................................................................................... 161
    Custom Types menu ....................................................................................................................................... 162
    Custom Names menu ..................................................................................................................................... 162
    Custom Scan Sizes menu ................................................................................................................................ 163
    Custom Bin Names menu ............................................................................................................................... 163
    Universal Setup menu..................................................................................................................................... 163
    Bin Setup menu............................................................................................................................................... 164
    Reports menu........................................................................................................................................165
    Network/Ports menu.............................................................................................................................167
    Active NIC menu ............................................................................................................................................. 167
    Standard Network or Network  menus ..................................................................................................... 167
    SMTP Setup menu .......................................................................................................................................... 169
    Network Reports menu .................................................................................................................................. 170
    Network Card menu........................................................................................................................................ 170
    TCP/IP menu ................................................................................................................................................... 171
    IPv6 menu ....................................................................................................................................................... 172
    Wireless menu ................................................................................................................................................ 172
    AppleTalk menu .............................................................................................................................................. 173
    NetWare menu ............................................................................................................................................... 173
    LexLink menu .................................................................................................................................................. 174
    Standard USB menu ........................................................................................................................................ 175
    Parallel  menu ........................................................................................................................................... 176
    Serial  menu .............................................................................................................................................. 178
    Security menu.......................................................................................................................................181
    Miscellaneous menu ....................................................................................................................................... 181
    Confidential Print menu.................................................................................................................................. 181
    Disk Wiping menu ........................................................................................................................................... 182
    Security Audit Log menu ................................................................................................................................. 183
    Set Date/Time menu ....................................................................................................................................... 184
    Settings menu........................................................................................................................................185
    General Settings menu ................................................................................................................................... 185
    Copy Settings menu ........................................................................................................................................ 192
    Fax Settings menu........................................................................................................................................... 197
    E‑mail Settings menu ...................................................................................................................................... 206
    FTP Settings menu .......................................................................................................................................... 211
    Flash Drive menu ............................................................................................................................................ 214
    Print Settings................................................................................................................................................... 219
    Help menu.............................................................................................................................................231
    Contents8
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    							Understanding printer messages..............................................................232
    List of status and error messages..........................................................................................................232
    Maintaining the printer............................................................................251
    Cleaning the exterior of the printer......................................................................................................251
    Cleaning the scanner glass....................................................................................................................251
    Adjusting scanner registration..............................................................................................................252
    Storing supplies.....................................................................................................................................253
    Conserving supplies...............................................................................................................................254
    Checking the status of supplies.............................................................................................................254
    Checking the status of supplies from the printer control panel ..................................................................... 254
    Checking the status of supplies from a network computer ............................................................................ 254
    Ordering supplies..................................................................................................................................255
    Ordering print cartridges ................................................................................................................................ 255
    Ordering a maintenance kit ............................................................................................................................ 256
    Ordering a fuser .............................................................................................................................................. 256
    Ordering an ADF maintenance kit................................................................................................................... 257
    Ordering a transfer roller ................................................................................................................................ 257
    Ordering charge rolls ...................................................................................................................................... 257
    Ordering pick rollers ....................................................................................................................................... 257
    Ordering ADF replacement parts .................................................................................................................... 257
    Ordering staple cartridges .............................................................................................................................. 258
    Recycling Lexmark products..................................................................................................................258
    Moving the printer................................................................................................................................258
    Before moving the printer .............................................................................................................................. 258
    Moving the printer to another location.......................................................................................................... 259
    Setting the printer up in a new location ......................................................................................................... 259
    Shipping the printer ........................................................................................................................................ 259
    Administrative support............................................................................260
    Finding advanced networking and administrator information.............................................................260
    Using the Embedded Web Server.........................................................................................................260
    Checking the device status....................................................................................................................260
    Setting up e‑mail alerts.........................................................................................................................260
    Viewing reports.....................................................................................................................................261
    Adjusting the brightness of the display.................................................................................................261
    Adjusting Power Saver..........................................................................................................................262
    Restoring the factory default settings...................................................................................................262
    Contents9
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    							Troubleshooting.......................................................................................264
    Solving basic printer problems..............................................................................................................264
    Printer control panel display is blank or displays only diamonds..........................................................264
    Solving printing problems.....................................................................................................................264
    Multiple‑language PDFs do not print .............................................................................................................. 264
    Error message about reading USB drive appears ........................................................................................... 264
    Jobs do not print ............................................................................................................................................. 265
    Confidential and other held jobs do not print ................................................................................................ 265
    Job takes longer than expected to print ......................................................................................................... 266
    Job prints from the wrong tray or on the wrong paper .................................................................................. 266
    Incorrect characters print ............................................................................................................................... 266
    Tray linking does not work.............................................................................................................................. 267
    Large jobs do not collate................................................................................................................................. 267
    Unexpected page breaks occur....................................................................................................................... 267
    Solving copy problems..........................................................................................................................268
    Copier does not respond ................................................................................................................................ 268
    Scanner unit does not close ............................................................................................................................ 268
    Poor copy quality ............................................................................................................................................ 268
    Partial document or photo copies .................................................................................................................. 270
    Solving scanner problems.....................................................................................................................270
    Checking an unresponsive scanner ................................................................................................................. 270
    Scan was not successful .................................................................................................................................. 270
    Scanning takes too long or freezes the computer .......................................................................................... 271
    Poor scanned image quality............................................................................................................................ 271
    Partial document or photo scans .................................................................................................................... 271
    Cannot scan from a computer ........................................................................................................................ 272
    Solving fax problems.............................................................................................................................272
    Caller ID is not shown ..................................................................................................................................... 272
    Cannot send or receive a fax .......................................................................................................................... 272
    Can send but not receive faxes ....................................................................................................................... 274
    Can receive but not send faxes ....................................................................................................................... 274
    Received fax has poor print quality ................................................................................................................ 275
    Solving option problems........................................................................................................................276
    Option does not operate correctly or quits after it is installed ...................................................................... 276
    Paper trays ...................................................................................................................................................... 276
    2000‑sheet tray............................................................................................................................................... 277
    Envelope feeder .............................................................................................................................................. 277
    Output options................................................................................................................................................ 277
    Flash memory card ......................................................................................................................................... 278
    Hard disk with adapter ................................................................................................................................... 278
    Internal Solutions Port .................................................................................................................................... 278
    Memory card .................................................................................................................................................. 278 Contents10
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