Lexmark X5650 User Manual

CHECK THE MAC ADDRESS
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC
address filter list. This will allow the printer to operate on the network.
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
1Check the AirPort status and, if you do not already know it, find the IP address of the wireless access point.
In Mac OS X version 10.5
a
From the menu bar, click  ΠSystem Preferences.
bClick Network.
cClick AirPort.
Check Status. It...

3If the wireless access point responds, you will see several lines that display the number of bytes received from
the access point. This ensures that your computer is connected to the access point.
If the wireless access point does not respond, nothing is displayed. You can use Network Diagnostics to help
resolve the problem.
RUN THE WIRELESS SETUP AGAIN
1From the Finder desktop, double-click the printer folder.
2Double-click Lexmark Wireless Setup Assistant.
3Follow the instructions on the computer...

MOVE YOUR PRINTER
Move the printer closer to the wireless access point (wireless router). Although the possible distance between
devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally
100-150 feet.
You can find the strength of the network signal on the printer network setup page.
CHECK MAC ADDRESS
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC
address filter list. This will allow the...

Communication with printer lost when connected to Virtual Private
Network (VPN)
You will lose your connection to a wireless printer on your local network when connected to most Virtual Private
Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time.
If you would like to have the ability to connect to your local network and to a VPN at the same time, the system
support person for the VPN must enable split tunneling. Be aware that some organizations...

3If you do not hear a dial tone, plug a different telephone into the wall jack.
4If you still do not hear a dial tone, plug a telephone into a different wall jack.
5If you hear a dial tone, connect the printer to that wall jack.
REVIEW DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be used.
If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface...

CHECK COUNTRY CODE
Make sure the country code has been set for the country or region where you are operating the printer:
1From the printer control panel, press .
2Press the arrow buttons until Device Setup appears, and then press .
3Press the arrow buttons until Country appears, and then press .
Check the country or region on the display.
4If the country or region name is incorrect, press the arrow buttons until the country or region where you are
operating the printer appears, and then press 
.
IS YOUR...

3Press the arrow buttons until Ringing and Answering appears, and then press .
4Press the arrow buttons until Fax Forward appears, and then press .
Check to see if Fax Forward is set to Forward or Print & Forward.
5If fax forward is set to on, press the arrow buttons until Off appears, and then press .
Can receive but not send faxes
These are possible solutions. Try one or more of the following:
CHECK MODE SELECTION
To make sure that the printer is set for faxing, check to see if the  light is on.
If the...

4Press the arrow buttons until Dialing and Sending appears, and then press .
5Press the arrow buttons until Dial Method appears, and then press .
6Press the arrow buttons until Behind PBX appears, and then press  to save the setting.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
CHECK ORIGINAL DOCUMENT
Ask the sender to verify the original document was loaded correctly.
CHECK INK
Check the ink levels, and install a new print cartridge if...

4Press the arrow buttons until Max Send Speed appears, and then press .
5Press the arrow buttons to select a lower transmission speed, and then press .
6Resend the fax.
7If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower transmission speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
The lower the transmission speed, the longer it will take your fax to print.
This solution will reduce the speed for future faxes until you reset the transmission...

4Press the arrow buttons until Auto Fax Convert appears, and then press .
5If auto fax conversion is not set to on, press the arrow buttons until On appears, and then press .
Remote Fax Error
These are possible solutions. Try one or more of the following:
CHECK THE PHONE LINE
Resend the fax. There may have been a problem with the quality of the telephone line connection.
DECREASE THE TRANSMISSION SPEED
1From the printer control panel, press .
2Press the arrow buttons until Fax Setup appears, and then...