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Lexmark X560dn User Manual

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Page 151

Restart Printer
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the message appears again, contact Customer Support, and report the message.
Hard Drive Full
Error 016-982
Press OK
There is insufficient memory to complete the current print job. Press OK to clear the message, and then cancel the
print job and try sending it again.
Insert 
Print Cartridge
Error 093-
The...

Page 152

Invalid User
Error 016-757
Press OK
The last person who sent a job to the printer is not authorized to use the printer. Contact your system support person
for authorization.
Jam at Duplexer
Open Door A
Lift Belt Unit
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at Exit, Open Door A
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at Reg. Roll, Open Door A
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at...

Page 153

Load Tray 
Load the specified tray with the correct paper type and size.
Login Error
Error 016-782
Press OK
The printer failed to log in to the server (SMTP/SMB/FTP). Check that the printer is physically connected to the network,
verify that the user name and password settings are correct, and then press OK to continue.
MCU Firmware Error
Error 024-340
Error Code:xx
Restart Printer
A firmware error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable...

Page 154

Unable to connect to the SMB/FTP server. Check that the printer is connected to the network, and then press OK to
continue.
Network Scan Error, Directory Not Found
Error 016-787
Press OK
The directory specified in the address book entry was not found. Correct the address book entry, and then press
OK to continue.
Network Scan Error, Email Server Full
Error 016-765
Press OK
The disk on the SMTP server is full. Make space available on the server disk, and then press OK to continue.
Network Scan Error, File...

Page 155

Network Scan Error, SMTP Connection Failed
Press OK
Unable to connect to the SMTP server. Check that the printer is connected to the network, verify that the e-mail server
settings are correct, and then press OK to continue.
Non-Genuine Toner Installed
Error 093-700
An invalid print cartridge is installed. Remove the print cartridge, and then install a supported one.
NV RAM Error
Error 116-390
Restart Printer
An unspecified printer error has occurred.
1Turn the printer off.
2Unplug the power cord from...

Page 156

The internal temperature of the printer is too high. Wait one hour before restarting the printer. Ensure that the printer
has adequate cooling space around it, and that the cooling vents are not blocked.
RAM Error
Error 016-3xx
Restart Printer
Additional memory is not installed correctly, not working correctly, or not supported.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Reinstall the optional memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back...

Page 157

Replace Transfer Unit Soon
The transfer belt is nearly exhausted. Order a new transfer belt.
Restart Printer: 116-xxx
An unspecified printer error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Restart Printer, 118-xxx
The Network Expansion Card is not installed correctly...

Page 158

Restart Printer
The scanner lock switch is set to the locked position. Unlock the scanner:
1Turn the printer off.
2Open the scanner cover.
3Move the scanner lock switch to the unlocked position.
Understanding printer messages
158
Downloaded From ManualsPrinter.com Manuals 

Page 159

4Close the scanner cover.
5Turn the printer back on.
Select Function
The printer is ready to receive print jobs.
SMTP Server Error
Error 016-766
Press OK
An error occurred on the SMTP server. Press OK to continue, and then attempt the operation again. If the message
appears again, contact your system support person.
Tray  is Missing
Tray 2 or Tray 3 is missing. Insert the specified tray into the printer.
Wrong Paper Type
Open Door A
Remove Paper & Set Paper Type
Paper is jammed inside the printer. Clear...

Page 160

Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Cleaning the printer
If print quality problems such as streaking occur, follow these cleaning procedures....
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