Lexmark X560dn User Manual

CHECK THE COUNTRY CODE
1From the printer control panel, press System.
2Press  or  repeatedly until Admin Menu appears, and then press OK.
3Press  or  repeatedly until Fax Settings appears, and then press OK.
4Press  or  repeatedly until Country appears, and then press OK.
5Press  or  repeatedly until the desired country or region appears, and then press OK.
6Press  or  repeatedly until Yes appears, and then press OK.
The printer performs its power-on sequence, and then Select Function appears.
IS THE...

MAKE SURE SPEED DIAL IS SET UP PROPERLY
Check to make sure Speed Dial has been programmed for the number that you want to dial.
As an alternative, dial the telephone number manually.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
CAN THE DOCUMENT BE RE-SENT?
Ask the person who sent you the fax to:
Check that the quality of the original document is satisfactory.
Resend the fax. There may have been a problem with the quality of the telephone line...

MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option.
Drawers
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AKE SURE THE PAPER IS LOADED CORRECTLY
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
5Close the door.
RESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the...

Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, call Customer Support. You may have a printer part that requires adjustment or replacement.
Repeating defects
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These are possible solutions. Try one or more of the following:
CHECK TO SEE IF MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A
PAGE
Replace the print cartridge if the defects occur every:
22 mm...

Color has shifted outside of the appropriate area or has been superimposed over another color area.
Remove and reinstall the print cartridges.
Adjust the color registration:
1From the printer control panel, press System.
2Press  or  repeatedly until Admin appears, and then press OK.
3Press  or  repeatedly until Maintenance appears, and then press OK.
4Press  or  repeatedly until Adjust ColorRegi appears, and then press OK.
5Press  or  repeatedly until Auto Correct appears, and then press OK.
6Press  or...

Streaked vertical lines
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
IS THE TONER SMEARED?
Try feeding from another tray.
IS A PRINT CARTRIDGE DEFECTIVE?
Replace the print cartridge causing the streaks.
IS THE TRANSFER BELT DEFECTIVE?
Replace the transfer belt.
Print is too light
These are possible solutions. Try one or more of the following:
MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT
From Print Properties, adjust the Brightness setting before sending the...

Print irregularities
These are possible solutions. Try one or more of the following:
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
MAKE SURE THE PAPER TYPE SETTING MATCHES THE PAPER LOADED IN THE TRAY
From Print Properties, change the Paper Type setting to match the paper loaded in the tray.
CHECK THE PAPER
Avoid textured paper with rough finishes.
IS THE TONER LOW?
When Replace  Print Cartridge Soon appears or...

Transparency print quality is poor
These are possible solutions. Try one or more of the following:
MAKE SURE THE TRANSPARENCIES YOU ARE USING MEET THE PRINTER SPECIFICATIONS
Use only transparencies recommended by the printer manufacturer.
MAKE SURE THE MEDIA TYPE SETTING IS SET TO TRANSPARENCY
From Print Properties, change the Media Type setting to Transparency.
Uneven print density
ABCDE
A
BCDE
A
BCDE
These are possible solutions. Try one or more of the following:
IS A PRINT CARTRIDGE DEFECTIVE?
Replace...

Blank pages
These are possible solutions. Try one or more of the following:
IS THE TONER LOW?
When Replace  Print Cartridge Soon appears or when the print becomes faded, you may be
able to extend the life of the print cartridge:
1Remove the specified print cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3Reinsert the print cartridge and continue printing.
IS THE PRINT CARTRIDGE DEFECTIVE OR EMPTY?
Replace the print cartridge.
REMOVE ANY PACKAGING...

Solid color pages
These are possible solutions. Try one or more of the following:
IS A TONER CARTRIDGE DEFECTIVE?
Replace the toner cartridge.
DOES THE PRINTER NEED TO BE SERVICED?
Contact Customer Support.
Paper curl
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER TYPE SETTING MATCHES THE PAPER LOADED IN THE TRAY
From Print Properties, change the Paper Type setting to match the paper loaded in the tray.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
Load paper...