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Lexmark X560dn User Manual

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Page 171

3Press  or  repeatedly until Admin Menu appears, and then press OK.
4Press  or  repeatedly until System Settings appears, and then press OK.
5Press  or  repeatedly until Power Saver Timer appears, and then press OK.
6Press OK.
7Press  or  repeatedly until to select Mode 1 (Printer) or Mode 2 (System), and then press OK.
8Press  or  repeatedly to adjust the time, or use the keypad to enter a value, and then press OK.
9Press  repeatedly until Select Function appears.
Setting the Auto Reset
Setting the Auto...

Page 172

Creating an administrator password for the
Embedded Web Server
1Open a Web browser.
2In the address bar, type the IP address of the printer, and then press Enter.
If the Java applet screen appears, click Yes.
3Click Properties.
4Under Security, click Administrator Security Settings.
5Select the Enable Administrator Mode check box.
6Fill in the log-in information:
aIn the User Name field, enter the log-in name for the administrator.
bIn the Password field, enter the log-in password.
cIn the Verify...

Page 173

Troubleshooting
Online customer support
Customer support is available on the Lexmark Web site at www.lexmark.com
Checking an unresponsive printer
If your printer is not responding, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is...

Page 174

Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Select Function appears on the display or the Wake Up light is on before sending a job to print.
Press Wake Up to return the printer to Select Function.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are...

Page 175

5Press  or  repeatedly until Nearest Size appears, and then press OK.
6Press  repeatedly until Select Function appears.
Unexpected page breaks occur
1Make sure the printer is on and Select Function appears.
2From the printer control panel, press System.
3Press  or  repeatedly until Admin Menu appears, and then press OK.
4Press  or  repeatedly until System Settings appears, and then press OK.
5Press  or  repeatedly until Time-Out appears, and then press OK.
6Press  or  repeatedly until On appears, and...

Page 176

Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
IS THE TONER LOW?
When Replace  Print Cartridge Soon appears or when the print becomes faded, you may be
able to extend the life of the print cartridge:
1Remove the specified print cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several...

Page 177

5Press  or  repeatedly until Standard or Enhanced appears, and then press OK.
6Press  repeatedly until Select Function appears.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the...

Page 178

AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING?
Close all programs not being used.
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error...

Page 179

Partial document or photo scans
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
CHECK THE POWER
Make...

Page 180

CHECK THE TELEPHONE WALL JACK
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, plug a different telephone into the wall jack.
4If you still do not hear a dial tone, plug a telephone into a different wall jack.
5If you hear a dial tone, connect the printer to that wall jack.
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be used.
If you are...
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