Lexmark X560dn User Manual

							X560n
Users Guide
May 2008 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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							Contents
Safety information...........................................................................11
Learning about the printer.............................................................12
Checking the box contents..............................................................................................................................................12
Printer configurations........................................................................................................................................................13
Understanding the printer control panel...................................................................................................................16
Getting the printer ready to fax......................................................................................................................................18
Choosing a fax connection.......................................................................................................................................................... 18
Using an RJ11 adapter .................................................................................................................................................................. 19
Connecting directly to a telephone wall jack ....................................................................................................................... 23
Connecting to a telephone ......................................................................................................................................................... 23
Connecting to an answering machine .................................................................................................................................... 25
Connecting to a computer with a modem ............................................................................................................................ 26
Setting the outgoing fax name and number........................................................................................................................ 27
Setting the country code ............................................................................................................................................................. 28
Setting the date ............................................................................................................................................................................... 30
Setting the time............................................................................................................................................................................... 30
Understanding the fax and scan software..................................................................................................................31
Understanding Address Book Editor ....................................................................................................................................... 31
Understanding Express Scan Manager ................................................................................................................................... 31
Installing options..............................................................................32
Installing a 550-sheet drawer..........................................................................................................................................32
Securing the 550-sheet drawer to the printer..........................................................................................................33
Installing a multi-protocol network card....................................................................................................................35
Installing a memory card..................................................................................................................................................37
Attaching cables..................................................................................................................................................................40
Loading paper and specialty media.............................................42
Loading Tray 1 (MPT)..........................................................................................................................................................42
Loading Tray 2 and Tray 3................................................................................................................................................44
Setting the Paper Type......................................................................................................................................................46
Linking trays..........................................................................................................................................................................46
Paper and specialty media guide..................................................48
Paper guidelines..................................................................................................................................................................48
Paper characteristics...................................................................................................................................................................... 48
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							Unacceptable paper ...................................................................................................................................................................... 49
Selecting paper................................................................................................................................................................................ 49
Selecting preprinted forms and letterhead........................................................................................................................... 49
Using recycled paper ..................................................................................................................................................................... 50
Using letterhead..................................................................................................................................................................50
Using transparencies..........................................................................................................................................................50
Using envelopes...................................................................................................................................................................51
Using labels............................................................................................................................................................................52
Using card stock...................................................................................................................................................................53
Storing paper........................................................................................................................................................................53
Supported paper sizes, types, and weights...............................................................................................................54
Supported paper sizes .................................................................................................................................................................. 54
Supported paper types................................................................................................................................................................. 55
Supported paper weights............................................................................................................................................................ 56
Paper capacities............................................................................................................................................................................... 56
Printing...............................................................................................58
Installing printer software................................................................................................................................................58
Printing a document from Windows............................................................................................................................58
Printing a document from a Macintosh computer..................................................................................................58
Printing the configuration page....................................................................................................................................58
Printing the demo page....................................................................................................................................................59
Using Secure printing........................................................................................................................................................59
Understanding Secure Print........................................................................................................................................................ 59
Printing Secure Print jobs from the printer control panel ............................................................................................... 59
Using Proof printing...........................................................................................................................................................60
Understanding Proof Print .......................................................................................................................................................... 60
Printing Proof Print jobs from the printer control panel .................................................................................................. 60
Canceling a print job..........................................................................................................................................................60
Canceling a print job from the printer control panel ........................................................................................................ 60
Canceling a print job from the Windows taskbar ............................................................................................................... 61
Canceling a print job from the Windows desktop .............................................................................................................. 61
Canceling a print job from Mac OS X....................................................................................................................................... 61
Copying...............................................................................................62
Making a copy.......................................................................................................................................................................62
Customizing copy settings...............................................................................................................................................63
Selecting a paper tray for copies............................................................................................................................................... 63
Collating copies ............................................................................................................................................................................... 63
Reducing or enlarging copies .................................................................................................................................................... 64
Selecting the type of document being copied .................................................................................................................... 64
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							Adjusting copy quality .................................................................................................................................................................. 65
Making a copy lighter or darker ................................................................................................................................................ 65
Adjusting the sharpness of a copy ........................................................................................................................................... 65
Adjusting the color saturation of a copy ................................................................................................................................ 66
Adjusting the auto exposure of copies ................................................................................................................................... 66
Centering an image on a page .................................................................................................................................................. 67
Copying multiple pages onto a single sheet ........................................................................................................................ 67
Printing a poster.............................................................................................................................................................................. 68
Repeating images on a sheet ..................................................................................................................................................... 68
Setting the copy margins............................................................................................................................................................. 69
Canceling a copy job..........................................................................................................................................................69
Scanning.............................................................................................70
Scanning a document using the computer...............................................................................................................70
Scanning documents directly to other applications..............................................................................................71
Scanning text for editing..................................................................................................................................................71
Customizing scan settings using the computer.......................................................................................................71
Scanning clear images from magazines or newspapers.......................................................................................73
Canceling a scan job...........................................................................................................................................................73
Scanning to a computer....................................................................................................................................................73
Sharing a folder in Windows....................................................................................................................................................... 73
Creating a computer address using Address Book Editor ............................................................................................... 74
Creating a computer address using the Embedded Web Server .................................................................................. 75
Setting up scanning to a computer (Macintosh)................................................................................................................. 75
Scanning to a computer over the network ........................................................................................................................... 77
Scanning to an FTP server................................................................................................................................................77
Creating an FTP address using Address Book Editor ......................................................................................................... 77
Creating an FTP address using the Embedded Web Server ............................................................................................ 78
Scanning to an FTP address ........................................................................................................................................................ 78
Scanning to e-mail..............................................................................................................................................................79
Setting up the SMTP server ......................................................................................................................................................... 79
Creating an e-mail address using Address Book Editor .................................................................................................... 79
Creating an e-mail address using the Embedded Web Server....................................................................................... 80
Creating an e-mail group using the Embedded Web Server .......................................................................................... 80
Scanning to an e-mail address ................................................................................................................................................... 81
Customizing the default scan settings from the printer control panel...........................................................81
Adjusting the auto exposure of scanned images ............................................................................................................... 81
Adjusting the color saturation of a scanned image ........................................................................................................... 82
Adjusting the image compression of a scanned image ................................................................................................... 82
Adjusting the scan resolution .................................................................................................................................................... 82
Adjusting the sharpness of a scanned image....................................................................................................................... 82
Selecting the size of the document being scanned ........................................................................................................... 83
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							Changing the maximum e-mail size of a scanned image ................................................................................................ 83
Changing the scan destination.................................................................................................................................................. 83
Changing the TIFF format for a scanned image .................................................................................................................. 83
Selecting the type of document being scanned ................................................................................................................. 84
Making a scanned image lighter or darker ............................................................................................................................ 84
Setting the scan color mode....................................................................................................................................................... 84
Setting the scanned image file type ........................................................................................................................................ 85
Customizing the scan settings for an individual scan job....................................................................................85
Customizing the scan settings when scanning to e-mail ................................................................................................ 85
Customizing the scan settings when scanning to a computer...................................................................................... 85
Faxing.................................................................................................86
Sending a fax.........................................................................................................................................................................86
Sending a fax using the ADF....................................................................................................................................................... 86
Sending a fax using the scanner glass .................................................................................................................................... 86
Sending a broadcast fax ............................................................................................................................................................... 87
Inserting a pause in a fax number ............................................................................................................................................ 87
Setting up the Address Book for faxing.......................................................................................................................88
Creating a fax number entry using Address Book Editor ................................................................................................. 88
Creating a fax number entry using the Embedded Web Server .................................................................................... 88
Creating a fax number entry using the printer control panel ........................................................................................ 89
Creating a fax group using Address Book Editor ................................................................................................................ 89
Creating a fax group using the Embedded Web Server ................................................................................................... 90
Creating a fax group using the printer control panel........................................................................................................ 90
Canceling a fax job..............................................................................................................................................................91
Receiving a fax......................................................................................................................................................................91
Understanding the fax receive modes .................................................................................................................................... 91
Setting the fax receive mode...................................................................................................................................................... 91
Enabling secure faxes .................................................................................................................................................................... 92
Printing secure faxes...................................................................................................................................................................... 92
Adjusting fax activity report settings...........................................................................................................................92
Printing fax reports.............................................................................................................................................................93
Sending a fax at a specified time...................................................................................................................................93
Enabling Color Fax..............................................................................................................................................................93
Limiting access to fax and scan operations...............................................................................................................94
Limiting who can send faxes to the printer...............................................................................................................94
Customizing dial settings.................................................................................................................................................95
Setting the dialing mode ............................................................................................................................................................. 95
Adjusting the volume.................................................................................................................................................................... 95
Setting up to fax while behind a PBX ...................................................................................................................................... 95
Setting the time delay before receiving a fax automatically .......................................................................................... 96
Customizing the default fax settings from the printer control panel..............................................................96
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							Adjusting the fax resolution ....................................................................................................................................................... 96
Selecting the type of document being faxed ....................................................................................................................... 96
Making a fax lighter or darker .................................................................................................................................................... 97
Setting the delayed start time.................................................................................................................................................... 97
Customizing the fax settings for an individual fax job...........................................................................................97
Clearing jams.....................................................................................98
Avoiding jams.......................................................................................................................................................................98
Understanding jam messages and locations............................................................................................................98
Clearing Tray 1 (MPT) jams............................................................................................................................................100
Clearing Tray 2 jams.........................................................................................................................................................104
Clearing Tray 3 jams.........................................................................................................................................................109
Clearing jams in the fuser...............................................................................................................................................113
Clearing jams in the duplex unit..................................................................................................................................116
Clearing jams in the ADF................................................................................................................................................119
Understanding printer menus.....................................................122
Menus list.............................................................................................................................................................................122
Default Settings Menu....................................................................................................................................................122
Copy Defaults menu ....................................................................................................................................................................122
Scan Defaults menu .....................................................................................................................................................................125
Fax Defaults menu........................................................................................................................................................................127
Tray Settings menu...........................................................................................................................................................128
Tray 1 (MPT) menu........................................................................................................................................................................128
Tray 2 menu ....................................................................................................................................................................................129
Tray 3 menu ....................................................................................................................................................................................129
Information Pages menu................................................................................................................................................130
Billing Meters menu.........................................................................................................................................................131
Admin Menu.......................................................................................................................................................................131
Address Book menu .....................................................................................................................................................................131
Print Language menu..................................................................................................................................................................132
Network Settings menu..............................................................................................................................................................134
Parallel Settings menu ................................................................................................................................................................136
USB Settings menu.......................................................................................................................................................................136
Fax Settings menu ........................................................................................................................................................................136
System Settings menu ................................................................................................................................................................140
Maintenance menu ......................................................................................................................................................................144
Secure Settings menu .................................................................................................................................................................145
Admin Reports menu ..................................................................................................................................................................146
Scan to Email menu .....................................................................................................................................................................146
Panel Language Menu....................................................................................................................................................147
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							Understanding printer messages...............................................148
List of status and error messages................................................................................................................................148
Maintaining the printer.................................................................160
Storing supplies.................................................................................................................................................................160
Cleaning the printer.........................................................................................................................................................160
Cleaning the exterior of the printer .......................................................................................................................................160
Cleaning the scanner glass........................................................................................................................................................161
Ordering supplies..............................................................................................................................................................161
Ordering print cartridges ...........................................................................................................................................................161
Ordering a fuser.............................................................................................................................................................................162
Ordering a transfer belt ..............................................................................................................................................................162
Moving the printer............................................................................................................................................................162
Before moving the printer .........................................................................................................................................................162
Locking the scanner.....................................................................................................................................................................163
Removing the printer from the 550-sheet drawer ...........................................................................................................164
Moving the printer to another location................................................................................................................................167
Setting the printer up in a new location ..............................................................................................................................167
Adjusting the color registration...................................................................................................................................168
Adjusting the color registration automatically ..................................................................................................................168
Adjusting the color registration manually...........................................................................................................................168
Administrative support.................................................................170
Locking the administrator menus...............................................................................................................................170
Adjusting Power Saver....................................................................................................................................................170
Setting the Auto Reset....................................................................................................................................................171
Using the Embedded Web Server...............................................................................................................................171
Creating an administrator password for the Embedded Web Server............................................................172
Creating e-mail alerts.......................................................................................................................................................172
Troubleshooting.............................................................................173
Online customer support...............................................................................................................................................173
Checking an unresponsive printer..............................................................................................................................173
Solving printing problems.............................................................................................................................................173
Multiple-language PDFs do not print ....................................................................................................................................173
Printer control panel display is blank ....................................................................................................................................173
Jobs do not print ...........................................................................................................................................................................174
Job takes longer than expected to print ..............................................................................................................................174
Tray linking does not work ........................................................................................................................................................174
Unexpected page breaks occur ...............................................................................................................................................175
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							Solving copy problems...................................................................................................................................................175
Copier does not respond ...........................................................................................................................................................175
Scanner unit does not close......................................................................................................................................................175
Poor copy quality ..........................................................................................................................................................................175
Partial document or photo copies ..........................................................................................................................................177
Solving scan problems....................................................................................................................................................177
Scanner does not respond ........................................................................................................................................................177
Scan was not successful .............................................................................................................................................................177
Scanning takes too long or freezes the computer............................................................................................................178
Poor scanned image quality .....................................................................................................................................................178
Partial document or photo scans ............................................................................................................................................179
Cannot scan from a computer .................................................................................................................................................179
Solving fax problems.......................................................................................................................................................179
Cannot send or receive a fax.....................................................................................................................................................179
Can send but not receive faxes................................................................................................................................................181
Can receive but not send faxes................................................................................................................................................181
Received fax has poor print quality........................................................................................................................................182
Solving option problems................................................................................................................................................182
Option does not operate correctly or quits after it is installed ....................................................................................182
Drawers.............................................................................................................................................................................................183
Solving paper feed problems.......................................................................................................................................183
Paper frequently jams .................................................................................................................................................................183
Paper jam message remains after jam is cleared ..............................................................................................................183
Solving print quality problems....................................................................................................................................184
Repeating defects .........................................................................................................................................................................184
Color misregistration ...................................................................................................................................................................184
Light colored line, white line, or incorrectly colored line...............................................................................................185
Streaked vertical lines .................................................................................................................................................................186
Print is too light .............................................................................................................................................................................186
Print irregularities .........................................................................................................................................................................187
Print is too dark..............................................................................................................................................................................187
Transparency print quality is poor..........................................................................................................................................188
Uneven print density ...................................................................................................................................................................188
Incorrect margins..........................................................................................................................................................................188
Skewed print...................................................................................................................................................................................188
Blank pages .....................................................................................................................................................................................189
Clipped images ..............................................................................................................................................................................189
Solid color pages...........................................................................................................................................................................190
Paper curl .........................................................................................................................................................................................190
Toner specks ...................................................................................................................................................................................190
Toner rubs off .................................................................................................................................................................................191
FAQ about color printing...............................................................................................................................................191
Contacting Customer Support.....................................................................................................................................192
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							Notices..............................................................................................193
Edition notice.....................................................................................................................................................................193
Power consumption.........................................................................................................................................................201
Index.................................................................................................205
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