Lexmark X560dn User Manual

							Restart Printer
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the message appears again, contact Customer Support, and report the message.
Hard Drive Full
Error 016-982
Press OK
There is insufficient memory to complete the current print job. Press OK to clear the message, and then cancel the
print job and try sending it again.
Insert 
Print Cartridge
Error 093-
The specified print cartridge is missing or not installed correctly. Reinstall the print cartridge.
Insert Fuser, Restart Printer
The fuser is not installed. Install the fuser.
Insert Transfer Unit
The transfer belt is missing or not installed correctly. Reinstall the transfer belt.
Insert Tray 2
Tray 2 is missing or not installed correctly. Install or reseat Tray 2.
Invalid Job
Error 016-799
Press OK
The configuration of the printer in Print Properties does not match the printer being used.
1Press Stop to cancel the print job.
2Check the Print Properties settings.
3Press OK to continue.
Understanding printer messages
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							Invalid User
Error 016-757
Press OK
The last person who sent a job to the printer is not authorized to use the printer. Contact your system support person
for authorization.
Jam at Duplexer
Open Door A
Lift Belt Unit
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at Exit, Open Door A
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at Reg. Roll, Open Door A
Paper is jammed inside the printer. Clear the paper path to resume printing.
Jam at Tray 1
Check Tray 1
Open Door A
Paper is jammed inside Tray 1 (MPT). Clear the paper path to resume printing.
Jam at Tray 2
Open Tray 2
Open Door A
Paper is jammed inside Tray 2. Clear the paper path to resume printing.
Jam at Tray 3
Open Tray 3
Open Door A
Paper is jammed inside Tray 3. Clear the paper path to resume printing.
Limit Exceeded
Error 016-759
Press OK
The user has exceeded the limit on the number of pages that can be printed. Contact your printer administrator for
authorization.
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							Load Tray 
Load the specified tray with the correct paper type and size.
Login Error
Error 016-782
Press OK
The printer failed to log in to the server (SMTP/SMB/FTP). Check that the printer is physically connected to the network,
verify that the user name and password settings are correct, and then press OK to continue.
MCU Firmware Error
Error 024-340
Error Code:xx
Restart Printer
A firmware error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
MCU NVRAM Error
Error 041-340
Address:  Data: 
Restart Printer
An NVRAM error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Network Scan Error, Connection Timeout
Press OK
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							Unable to connect to the SMB/FTP server. Check that the printer is connected to the network, and then press OK to
continue.
Network Scan Error, Directory Not Found
Error 016-787
Press OK
The directory specified in the address book entry was not found. Correct the address book entry, and then press
OK to continue.
Network Scan Error, Email Server Full
Error 016-765
Press OK
The disk on the SMTP server is full. Make space available on the server disk, and then press OK to continue.
Network Scan Error, File Name Exists
Error 016-788
Press OK
The location you are scanning to has a file with the same name. Specify a different name, and then press OK to
continue.
Network Scan Error, Invalid SMB/FTP Server
Error 016-783
Press OK
The printer is unable to get to the server path list (SMB/FTP). Verify that the server path setting is correct, and then
press OK to continue.
Network Scan Error, Invalid Write Permission
Error 016-784
Press OK
You do not have write permission for the SMB/FTP server. Modify your permissions on the server, or change the scan
destination to one that you have write permission for, and then press OK to continue.
Network Scan Error, Server Out of Memory
Error 016-785
Press OK
The disk on the SMB/FTP server is full. Make space on the server disk, and then press OK to continue.
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							Network Scan Error, SMTP Connection Failed
Press OK
Unable to connect to the SMTP server. Check that the printer is connected to the network, verify that the e-mail server
settings are correct, and then press OK to continue.
Non-Genuine Toner Installed
Error 093-700
An invalid print cartridge is installed. Remove the print cartridge, and then install a supported one.
NV RAM Error
Error 116-390
Restart Printer
An unspecified printer error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Out of Memory
Error 016-718
Press OK
There is insufficient memory to complete the current print job. Press OK to clear the message, and then cancel the
print job and try sending it again.
PCL Error
Error 016-720
Press OK
An error relating to PCL emulation problems has occurred. Press OK to clear the message, and then cancel the print
job and try sending it again.
Printer Too Hot
Error 042-700
Cooling down
Please Wait...
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							The internal temperature of the printer is too high. Wait one hour before restarting the printer. Ensure that the printer
has adequate cooling space around it, and that the cooling vents are not blocked.
RAM Error
Error 016-3xx
Restart Printer
Additional memory is not installed correctly, not working correctly, or not supported.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Reinstall the optional memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the message appears again, replace the specified additional memory.
Remove Tape,  Cartridge
The sealing tape is still attached to the specified print cartridge. Remove the sealing tape from the specified print
cartridge.
Replace  Print Cartridge
Empty 
Print Cartridge
The specified print cartridge is empty. Remove the specified print cartridge, and then install a new one.
Replace  Print Cartridge Soon
The specified print cartridge will soon be exhausted.
When Replace  Print Cartridge Soon appears or when the print becomes faded, you may be
able to extend the life of the print cartridge:
1Remove the specified print cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3Reinsert the print cartridge and continue printing.
Replace Fuser Soon
The fuser life is nearly exhausted. Order a new fuser.
Replace Transfer Unit
Replace the transfer belt.
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							Replace Transfer Unit Soon
The transfer belt is nearly exhausted. Order a new transfer belt.
Restart Printer: 116-xxx
An unspecified printer error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Restart Printer, 118-xxx
The Network Expansion Card is not installed correctly or is not working correctly due to damage or malfunction.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Reinstall the multi-protocol network card.
4Check all cable connections.
5Connect the power cord to a properly grounded outlet.
6Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Scan Error
Error 116-xxx
Restart Printer
An unspecified printer error has occurred.
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
Scanner Lamp Error
Error 062-371
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							Restart Printer
The scanner lock switch is set to the locked position. Unlock the scanner:
1Turn the printer off.
2Open the scanner cover.
3Move the scanner lock switch to the unlocked position.
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							4Close the scanner cover.
5Turn the printer back on.
Select Function
The printer is ready to receive print jobs.
SMTP Server Error
Error 016-766
Press OK
An error occurred on the SMTP server. Press OK to continue, and then attempt the operation again. If the message
appears again, contact your system support person.
Tray  is Missing
Tray 2 or Tray 3 is missing. Insert the specified tray into the printer.
Wrong Paper Type
Open Door A
Remove Paper & Set Paper Type
Paper is jammed inside the printer. Clear the paper path to resume printing.
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							Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Cleaning the printer
If print quality problems such as streaking occur, follow these cleaning procedures.
Warning—Potential Damage: Do not put water directly on the printer or use ammonia-based cleaners or volatile
solvents, such as paint thinner, on the printer.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock, unplug the power cord from the wall outlet
and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the standard
exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the standard exit bin is dry before beginning a new print job.
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