Lexmark X3550 User Manual

							3500-4500 Series
Users Guide
March 2007 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
Downloaded From ManualsPrinter.com Manuals 
						

							 Important safety information
Use only the power supply and power supply cord provided with this product or the manufacturers authorized replacement power supply and power supply
cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of
some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
SAVE THESE INSTRUCTIONS.
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
•Windows users—See the Users Guide.
Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
Downloaded From ManualsPrinter.com Manuals 
						

							Contents
Finding information about the printer..........................................................................9
Setting up the printer...................................................................................................12
Checking the box contents................................................................................................................12
Installing another language control panel..........................................................................................13
Networking the printer.................................................................................................14
Installing the printer on a network......................................................................................................14
Installing an internal wireless print server..........................................................................................14
Finding your MAC address................................................................................................................15
Learning about the printer..........................................................................................16
Understanding the parts of the printer...............................................................................................16
Using the control panel buttons and menus......................................................................................17
Using the control panel ............................................................................................................................... 17
Using the Copy menu ................................................................................................................................. 19
Using the Scan menu ................................................................................................................................. 20
Using the Photo Card menu ....................................................................................................................... 21
Using the PictBridge menu ......................................................................................................................... 22
Using the Settings menu ............................................................................................................................ 23
Saving settings ........................................................................................................................................... 25
Learning about the software.......................................................................................27
Using the printer software..................................................................................................................27
Using the Lexmark Imaging Studio....................................................................................................27
Using the Solution Center..................................................................................................................28
Using Printing Preferences................................................................................................................30
Opening Printing Preferences .................................................................................................................... 30
Using the Printing Preferences tabs ........................................................................................................... 30
Using the Save Settings menu ................................................................................................................... 31
Using the I Want To menu .......................................................................................................................... 31
Using the Options menu ............................................................................................................................. 31
Using the Toolbar..............................................................................................................................31
Resetting printer software settings to defaults..................................................................................32
Loading paper and original documents.....................................................................34
Loading paper....................................................................................................................................34
Loading various paper types.............................................................................................................34
Loading original documents on the scanner glass............................................................................37
 
3
Downloaded From ManualsPrinter.com Manuals 
						

							Printing.........................................................................................................................39
Printing a document...........................................................................................................................39
Printing high-quality graphics............................................................................................................39
Printing a Web page..........................................................................................................................39
Printing photos or images from a Web page.....................................................................................40
Printing collated copies......................................................................................................................41
Printing the last page first (reverse page order)................................................................................41
Printing transparencies......................................................................................................................41
Printing envelopes.............................................................................................................................41
Printing cards.....................................................................................................................................42
Printing multiple pages on one sheet................................................................................................42
Printing files from a memory card or flash drive................................................................................43
Working with photos...................................................................................................44
Retrieving and managing photos.......................................................................................................44
Inserting a memory card ............................................................................................................................. 44
Inserting a flash drive ................................................................................................................................. 45
Transferring photos from a memory device to the computer using the control panel................................. 46
Transferring all photos from a memory card using the computer ............................................................... 46
Transferring selected photos from a memory card using the computer ..................................................... 47
Transferring all photos from a CD or flash drive using the computer ......................................................... 47
Transferring selected photos from a CD or flash drive using the computer ............................................... 48
Transferring photos from a memory card to a flash drive ........................................................................... 48
Printing photos using the control panel.............................................................................................49
Printing photos stored on a memory device using the proof sheet............................................................. 49
Printing all photos ....................................................................................................................................... 50
Printing photos by number.......................................................................................................................... 50
Printing photos by date range..................................................................................................................... 51
Printing photos using color effects.............................................................................................................. 51
Printing photos from a digital camera using DPOF .................................................................................... 52
Using a PictBridge-enabled digital camera to control printing photos ........................................................ 52
Printing photos using the computer...................................................................................................53
Viewing / Printing photos from the Photo Library ....................................................................................... 53
Printing photos from a media device using the computer........................................................................... 54
Printing Photo Packages ............................................................................................................................ 54
Creating photo projects.....................................................................................................................54
Creating Photo Greeting Cards .................................................................................................................. 54
Creating a Photo Slideshow ....................................................................................................................... 55
Printing an image as a multiple-page poster .............................................................................................. 56
Copying.........................................................................................................................57
Making a copy...................................................................................................................................57
Adjusting copy quality........................................................................................................................57
 
4
Downloaded From ManualsPrinter.com Manuals 
						

							Copying photos..................................................................................................................................58
Making borderless copies using the control panel............................................................................58
Making a copy lighter or darker.........................................................................................................59
Collating copies using the control panel............................................................................................59
Repeating an image on one page.....................................................................................................60
Enlarging or reducing an image........................................................................................................60
Copying a document using the computer..........................................................................................61
Copying a photo using the computer.................................................................................................62
Scanning.......................................................................................................................63
Scanning a document........................................................................................................................63
Scanning to a computer over a network............................................................................................63
Scanning a document using the computer........................................................................................64
Scanning text for editing....................................................................................................................64
Scanning images for editing..............................................................................................................65
Scanning a photo to the Photo Library..............................................................................................65
Scanning multiple photos at one time using the computer................................................................65
Scanning documents or images for e-mailing...................................................................................66
Removing wavy patterns from scanned photos, magazines, or newspapers...................................66
Customizing scan settings using the computer.................................................................................67
Faxing...........................................................................................................................68
Sending a fax using the software......................................................................................................68
Receiving a fax automatically............................................................................................................69
Maintaining the printer................................................................................................70
Changing print cartridges..................................................................................................................70
Removing a used print cartridge................................................................................................................. 70
Installing print cartridges............................................................................................................................. 70
Achieving better print quality.............................................................................................................72
Improving print quality ................................................................................................................................ 72
Aligning print cartridges .............................................................................................................................. 72
Cleaning the print cartridge nozzles ........................................................................................................... 72
Wiping the print cartridge nozzles and contacts ......................................................................................... 73
Preserving the print cartridges...........................................................................................................74
Cleaning the scanner glass...............................................................................................................74
Ordering supplies..............................................................................................................................74
Ordering print cartridges ............................................................................................................................. 74
Ordering paper and other supplies ............................................................................................................. 75
Using genuine Lexmark print cartridges............................................................................................75
Refilling a print cartridge....................................................................................................................76
 
5
Downloaded From ManualsPrinter.com Manuals 
						

							Recycling Lexmark products.............................................................................................................76
Troubleshooting...........................................................................................................77
Setup troubleshooting........................................................................................................................77
Incorrect language appears on the display................................................................................................. 77
Power button is not lit ................................................................................................................................. 78
Software does not install ............................................................................................................................ 78
Page does not print .................................................................................................................................... 79
Cannot print from digital camera using PictBridge ..................................................................................... 80
Print troubleshooting..........................................................................................................................81
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera ...................... 81
Improving print quality ................................................................................................................................ 82
Poor text and graphic quality ...................................................................................................................... 83
Poor quality at the edges of the page ......................................................................................................... 84
Print speed is slow...................................................................................................................................... 85
Partial document or photo prints................................................................................................................. 85
Photo smudges........................................................................................................................................... 85
Ink levels seem incorrect ............................................................................................................................ 85
Ink levels seem to go down too quickly ...................................................................................................... 86
Copy troubleshooting.........................................................................................................................86
Copier does not respond ............................................................................................................................ 86
Scanner unit does not close ....................................................................................................................... 86
Poor copy quality ........................................................................................................................................ 87
Partial document or photo copies ............................................................................................................... 88
Scan troubleshooting.........................................................................................................................88
Scanner does not respond ......................................................................................................................... 88
Scan was not successful ............................................................................................................................ 89
Scanning takes too long or freezes the computer ...................................................................................... 89
Poor scanned image quality ....................................................................................................................... 89
Partial document or photo scans ................................................................................................................ 90
Cannot scan to a computer over a network ................................................................................................ 90
Jams and misfeeds troubleshooting..................................................................................................90
Paper jam in the printer .............................................................................................................................. 90
Paper jam in the paper support .................................................................................................................. 91
Paper or specialty media misfeeds............................................................................................................. 91
Printer does not feed paper, envelopes, or specialty media....................................................................... 91
Banner paper jams ..................................................................................................................................... 92
Memory card troubleshooting............................................................................................................92
Memory card cannot be inserted ................................................................................................................ 93
Nothing happens when memory card is inserted ....................................................................................... 93
Error messages.................................................................................................................................94
Alignment Error........................................................................................................................................... 94
Black Ink Low / Color Ink Low / Photo Ink Low........................................................................................... 94
Cartridge Error (1102, 1203, 1204, or 120F) .............................................................................................. 94
Clear Carrier Jam ....................................................................................................................................... 95
 
6
Downloaded From ManualsPrinter.com Manuals 
						

							Computer not connected ............................................................................................................................ 96
Could not detect a proof sheet ................................................................................................................... 96
Error 1104................................................................................................................................................... 96
Left Cartridge Error / Right Cartridge Error................................................................................................. 97
Left Cartridge Incorrect / Right Cartridge Incorrect..................................................................................... 97
Left Cartridge Missing / Right Cartridge Missing ........................................................................................ 97
Memory Failure........................................................................................................................................... 97
No images have been selected .................................................................................................................. 98
No photo/paper size selection has been made .......................................................................................... 98
No proof sheet information ......................................................................................................................... 98
No valid photo image files detected............................................................................................................ 98
Only one photo enhancement may be chosen at a time ............................................................................ 98
Only one photo/size selection can be chosen at a time ............................................................................. 98
Photo size error. Photo must fit on page. ................................................................................................... 99
PictBridge communications error................................................................................................................ 99
Please remove the camera card................................................................................................................. 99
Some photos removed from card by host................................................................................................... 99
There is a problem reading the memory card............................................................................................. 99
Settings are not saved.......................................................................................................................99
Change time-out settings............................................................................................................................ 99
Save settings for future jobs ....................................................................................................................... 99
Resetting to factory default settings..................................................................................................99
Removing and reinstalling the software..........................................................................................100
Notices........................................................................................................................101
Edition notice...................................................................................................................................101
Power consumption.........................................................................................................................103
Index............................................................................................................................105
 
7
Downloaded From ManualsPrinter.com Manuals 
						

							 
8
Downloaded From ManualsPrinter.com Manuals 
						

							Finding information about the printer
Quick Setup sheet
DescriptionWhere to find
The Quick Setup sheet gives you instructions for
setting up hardware and software.You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Getting Started booklet
DescriptionWhere to find
The Getting Started booklet gives you instructions for
setting up the printer and some basic instructions for
using the printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1From the Finder desktop, double-click the
Lexmark 3500-4500 Series folder.
2Double-click the printer Help icon.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Users Guide
DescriptionWhere to find
The Users Guide gives you instructions for using the
printer and other information such as:
Using the software (on Windows operating systems)
Loading paper
Printing
Working with photos
Scanning (if supported by your printer)
Making copies (if supported by your printer)
Faxing (if supported by your printer)
Maintaining the printer
Connecting the printer to a network (if supported by
your printer)
Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1From the Finder desktop, double-click the Lexmark
3500-4500 Series folder.
2Double-click the printer Help icon.
When you install the printer software, the Users Guide
will be installed.
1Click Start Œ Programs or All Programs Œ
Lexmark 3500-4500 Series.
2Click Users Guide.
If the link to the Users Guide is not on your desktop,
follow these instructions:
1Insert the CD.
The installation screen appears.
Note: If necessary, click Start ΠRun, and then type
D:\setup, where D is the letter of your CD-ROM
drive.
2Click View Users Guide (including Setup
Troubleshooting).
3Click Yes.
An icon of the Users Guide appears on your
desktop, and the Users Guide appears on the
screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
 
9
Downloaded From ManualsPrinter.com Manuals 
						

							Help
DescriptionWhere to find
The Help gives you instructions for using the software, if
your printer connects to a computer.While in any Lexmark software program, click Help,
Tips ΠHelp, or Help ΠHelp Topics.
Lexmark Solution Center
DescriptionWhere to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your printer
connects to a computer.To access the Lexmark Solution Center:
1Click Start Œ Programs or All Programs Œ
Lexmark 3500-4500 Series.
2Select Lexmark Solution Center.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone supportCall us at
US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–7:00 PM
ET)
Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change
without notice. For the most recent phone
numbers available, see the printed warranty
statement that shipped with your printer.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail supportFor e-mail support, visit our Web site:
www.lexmark.com.
1Click CUSTOMER SUPPORT.
2Click Technical Support.
3Select your printer family.
4Select your printer model.
5From the Support Tools section, click e-
Mail Support.
6Complete the form, and then click Submit
Request.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
 
10
Downloaded From ManualsPrinter.com Manuals