Lexmark X3550 User Manual

Make sure the camera is a PictBridge-enabled digital camera
1Disconnect the camera.
2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
Check USB cable
Use only the USB cable that came with the camera.
Remove memory cards
Remove any memory cards from the printer.
Check messages
If an error message appears on the display, see “Error messages” on page 94.
Print troubleshooting
“Partial 4 x 6 in. (10 x 15...

5Press  or  repeatedly until Photo Size appears.
6Press .
7Press  or  repeatedly until 4 x 6 in. or 10 x 15 cm appears.
8Press .
9Press  or  repeatedly until Paper Setup appears.
10Press .
11Press  or  repeatedly until Paper Size appears.
12Press .
13Press  or  repeatedly until 10 x 15 cm appears.
14Press .
15Press Start Color or Start Black.
Improving print quality
These are possible solutions. Try one or more of the following:
Check paper
Use the appropriate paper for the document. If you are printing...

3Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
page 70 and “Installing print cartridges” on page 70.
If print quality has not improved, continue to step 4.
4Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
on page 73.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”
on page 74.
Poor text and graphic quality
Blank...

Poor quality at the edges of the page
These are possible solutions. Try one or more of the following:
Check minimum print settings
Unless you are using the borderless feature, use these minimum print margin settings:
Left and right margins:
–6.35 mm (0.25 in.) for letter size paper
–3.37 mm (0.133 in.) for all paper sizes except letter
Top margin: 1.7 mm (0.067 in.)
Bottom margin: 12.7 mm (0.5 in.)
Select the Borderless print feature
1From the software application, click File ΠPrint.
2Click Properties,...

Make sure the paper size matches the printer setting
1From the software application, click File  ΠPrint.
2Click Properties, Preferences, Options, or Setup.
3Click Paper Setup.
4Check the paper size.
Print speed is slow
These are possible solutions. Try one or more of the following:
Maximize computer processing speed
Close all applications not in use.
Minimize the number and size of graphics and images in the document.
Remove as many unused fonts as possible from your system.
Add memory
Consider...

Are you printing a large file?
The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the
beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing
a large file.
Ink levels seem to go down too quickly
These are possible solutions. Try one or more of the following:
Are you printing photos or documents with a large number of graphics?
Because photos and graphics require more ink than text...

Poor copy quality
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages” on page 94.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Clean the scanner glass
If the scanner glass is dirty, gently wipe it with a clean,...

Partial document or photo copies
These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Check paper size
Make sure the paper size being used matches the size you selected.
Check Original Size setting
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scan troubleshooting
“Scanner does not respond” on page 88
“Scan...

Scan was not successful
These are possible solutions. Try one or more of the following:
Check USB cable connection
1Check the USB cable for any obvious damage.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the 
 USB symbol.
Restart computer
Turn off and then restart your computer.
Uninstall and reinstall software
For more information, see “Removing and reinstalling...

4Click Custom Settings.
5Select a higher scan resolution.
6Click Start.
Review steps to improve print quality
See “Improving print quality” on page 72.
Are you scanning from photo or glossy paper, a magazine, or a newspaper?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy
patterns from scanned photos, magazines, or newspapers” on page 66.
Check quality of original document
If the quality of the original document is not satisfactory, try using a...