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Lexmark X3550 User Manual

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Page 71

2Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
4Close the lids.
5Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
The control panel display will prompt you to load paper and press  to print an alignment page.
Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
 
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Page 72

Achieving better print quality
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Premium Photo Paper or Lexmark Photo Paper.
Use a paper that is a heavier weight or bright white.
Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For...

Page 73

5Press  or  repeatedly until Clean Cartridges appears.
6Press .
A page prints, forcing ink through the print cartridge nozzles to clean them.
7Print the document again to verify that the print quality has improved.
8If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
1Remove the print cartridges.
2Dampen a clean, lint-free cloth with water.
3Gently hold the cloth against the nozzles for about three seconds, and then wipe in the...

Page 74

10Repeat step 9 up to two more times.
11If print quality is still not satisfactory, replace the print cartridges.
Preserving the print cartridges
Keep a new cartridge in its packaging until you are ready to install it.
Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
Keep the photo cartridge in its own storage unit when not in use.
Cleaning the scanner glass...

Page 75

ItemPart number
Color cartridge2
Black cartridge3
Photo cartridge31
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Notes:
For best results, use only Lexmark print cartridges.
For best results when printing photos or other high-quality images, use Lexmark photo papers.
ItemPart number
USB cable1021294
Lexmark N2050 (Internal wireless print server)
Note: If your printer did not come with an internal wireless print
server already...

Page 76

If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge
(s) has been depleted.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink
message appears:
1Click Learn More on the message.
2Click Report a non-Lexmark print cartridge.
To prevent the message from appearing again for the indicated cartridge(s):
Replace your cartridge(s) with new Lexmark print cartridge(s).
If you are printing from a computer,...

Page 77

Troubleshooting
“Setup troubleshooting” on page 77
“Print troubleshooting” on page 81
“Copy troubleshooting” on page 86
“Scan troubleshooting” on page 88
“Jams and misfeeds troubleshooting” on page 90
“Memory card troubleshooting” on page 92
“Error messages” on page 94
“Resetting to factory default settings” on page 99
“Removing and reinstalling the software” on page 100
Setup troubleshooting
“Incorrect language appears on the display” on page 77
“Power button is not lit” on page 78
“Software does not...

Page 78

Power button is not lit
These are possible solutions. Try one or more of the following:
Press power button
Make sure the printer is on by pressing  .
Disconnect and reconnect the power cord
1Disconnect the power cord from the wall outlet, and then from the printer.
2Plug the cord all the way into the power supply on the printer.
3Plug the cord into an electrical outlet that other electrical devices have been using.
4If the  light is not on, press .
Software does not install
These are possible solutions....

Page 79

Reinstall the software
1Turn off and then restart your computer.
2Click Cancel on all New Hardware Found screens.
3Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Reconnect power supply
1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Disable anti-virus...

Page 80

Check cartridges
1Remove the print cartridges.
2Make sure the sticker and tape have been removed.
12
3Reinsert the cartridges.
Check printer default and pause settings
1Click:
In Windows XP (default Start menu): Start Œ Printers and Faxes.
In Windows XP (Classic Start menu): Start Œ Settings Œ Printers and Faxes.
In Windows Vista (default Start menu):  Œ Control Œ Printers (under Hardware and Sound).
In Windows Vista (Classic Start menu):  Œ Printers.
2Double-click the printer queue device.
3Click...
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