Lexmark X3550 User Manual

3Press  to turn the printer back on.
Paper jam in the paper support
1Press  to turn off the printer.
2Firmly grasp the paper, and gently pull it out.
3Press  to turn the printer back on.
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
Check paper condition
Use only new, unwrinkled paper.
Check paper loading
Load a smaller amount of paper into the printer.
Load...

Check media loading
Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on
page 34.
Try loading one page, envelope, or sheet of specialty media at a time.
Check printer default and pause settings
1Click:
In Windows XP (default Start menu): Start ΠPrinters and Faxes.
In Windows XP (Classic Start menu): Start ΠSettings ΠPrinters and Faxes.
In Windows Vista (default Start Menu):   Œ Control Panel ŒPrinters (under Hardware and Sound).
In Windows...

Memory card cannot be inserted
There are possible solutions. Try one or more of the following:
Check memory card type
Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting
a memory card” on page 44.
Check memory card placement
Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory
card” on page 44.
Nothing happens when memory card is inserted
These are possible solutions. Try one or...

Error messages
Alignment Error
These are possible solutions. Try one or more of the following:
Remove tape from print cartridge
1Remove the print cartridge.
2Make sure the sticker and tape have been removed.
12
3Reinsert the cartridge.
4Press  to align the cartridge.
For more information, see “Aligning print cartridges” on page 72.
Use new paper
Load only plain, unmarked paper for aligning the cartridge.
The printer will read any markings on used paper, which could cause the alignment error message to...

5Reinsert the black (or photo) print cartridge.
6If the error:
Reappears, replace the black (or photo) print cartridge with a new one.
Does not reappear, reinsert the color print cartridge.
7If the error reappears, replace the color print cartridge with a new one.
Clear Carrier Jam
These are possible solutions. Try one or more of the following:
Remove any obstructions
1Raise the scanner unit.
2Remove any objects blocking the path of the print cartridge carrier.
3Make sure the cartridge carrier lids are...

10Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70
11Close the scanner unit.
12Plug the power cord into the wall outlet.
13Press  to turn the printer on.
14Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70.
Computer not connected
These are possible solutions. Try one or more of the following:
Check computer connection
Make sure your computer is connected to the printer and is turned on.
Check USB cable...

Left Cartridge Error / Right Cartridge Error
This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).
1Remove the indicated print cartridge.
2Disconnect the power cord from the electrical outlet.
3Reconnect the power cord to the electrical outlet.
4If the  button is not lit, press .
5Reinsert the print cartridge.
6If the error:
Does not reappear, the problem has been corrected.
Reappears, replace the print cartridge with a new one.
Left Cartridge Incorrect / Right...

Select the After Dial setting
1From the desktop, double-click the Lexmark Imaging Studio icon.
2From the left pane of the Welcome screen, click Setup and manage faxes.
3Click Adjust speed dial list and other fax settings.
4Click the Dialing and Sending tab.
5From the “Sending options” area, select After Dial from the “When to scan document” section.
6Click OK.
7Resend the fax.
No images have been selected
You have not selected any of the options on step 1 of the photo proof sheet you printed and...

Photo size error. Photo must fit on page.
There are one or more photos larger than the paper size you selected on the printer menu.
1Press  to clear the error message.
2Press  or  repeatedly until Paper Size appears on the display.
3Press .
4Press  or  repeatedly to select the paper size option that will fit your largest photo size.
5Press Start Color or Start Black to begin printing.
PictBridge communications error
Remove and then reinsert the USB cable that came with the camera into the PictBridge port...

Note: Resetting to factory default settings will delete all printer settings you selected.
1Press  to turn off the printer.
2Press and hold the Settings and Start Color buttons at the same time, then press again  to turn the printer
back on.
Language appears on the display, indicating that the printer has been reset.
3Press  or  until the language you want appears.
4Press .
5Press  or  until the country or region you want appears.
6Press .
Removing and reinstalling the software
If the printer is not...