Lexmark X 125 Owners Manual

Troubleshooting
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74
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Lexmark X125
Print is too dark or 
smudgedMake sure:
 You let the ink dry before handling the document.
 You select the correct paper type and size from the Paper tab of 
the Settings dialog box.
 The paper is straight and unwrinkled.
 You select the appropriate quality for the paper type.
 You may need to clean the cartridge nozzles. For help, see 
Cleaning the print cartridge nozzles.
Characters with...

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Lexmark X125
Print quality is poor at the 
edges of the pageLike other printers, the All-In-One cannot print in the extreme left, right, 
top, or bottom edges of a page. Use these minimum settings.
 Left and right margins:
– 6.35 mm (0.25 in.) each for all paper sizes except A4
– 3.37 mm (0.133 in.) each for A4 size paper.
 Top margin:
– 1.7 mm (0.067 in.)
 Bottom margin:
– 16.51 mm (0.65 in.)
Colors are...

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Lexmark X125
Transparencies or photos 
contain white lines Select Color or Color Graphic from the Quality/Color tab of the 
Settings dialog box.
 Clean the car tridge nozzles. For help, see Cleaning the print 
cartridge nozzles.
 Wipe the cartridge nozzles. For help, see Wiping the print 
cartridge nozzles and contacts.
Transparencies or glossy 
photo papers stick 
together Remove each page as it exits...

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Lexmark X125
Fax problems
Problem:Solution:
The machine is not 
working. The display is 
blank. The buttons do not 
work.Check the power cord connection.
When the Speaker button 
is pressed from the Ready 
display, there is not a dial 
tone. Ensure that the telephone cord is properly connected.
 Connect the All-In-One to another telephone and press the 
Speaker button. If you hear a dial tone, the problem...

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Lexmark X125
Incoming faxes are not 
received automatically. Make sure the fax receive mode is set to Ans/Fax or Fax. The 
current receive mode is in the upper right of the display.
 Make sure all extension phones are hung up.
 Make sure there is paper in the paper suppor t.
 Wait for more memory to become available.
Faxes cannot be received 
manually.Make sure you do one of the following:
 Press...

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Lexmark X125
The machine dials a 
number, but fails to make 
a connection with another 
fax machine.The fax machine you are dialing may be turned off, out of paper, or 
cannot answer incoming calls.
Pages have a small strip 
of text printed at the top 
with a large blank area 
below.You may have selected the wrong paper size setting. See the Loading 
specialty paper section.
Incoming faxes have 
missing...

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Lexmark X125
Operator panel display error messages
Message:Solution:
Add Cartridge Open the operator panel, and then open the cartridge access door. 
Install the car tridges. Close the cartridge access door, and then close 
the operator panel. Press Options until the correct cartridge appears 
on the display, and then press Start/Yes.
Add Paper 
(You may hear a beep 
warning.)Load paper in the paper...

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Lexmark X125
Check Cartridge
Add Cartridges1Open the operator panel, and then open the cartridge access 
door. Install a black cartridge or a photo cartridge. Close the 
cartridge access door, and then close the operator panel. Press 
Options until the correct cartridge displays.
2Cancel the print job:
– Click Start Settings Printers
.
– Double-click Lexmark X125 Printer icon.
The active print jobs...

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Lexmark X125
Learning DRPD Failed
(with beep warning and 
return to Ready state)Check your telephone line connection.
Load Document
(with beep warning)Load your document in the document support, and then press Start/
Ye s.
Memory Full! Your All-In-One is low on memory. The job is stopped. Try to send your 
job again when more memory is available.
If you are using the fax function when this error message...

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Lexmark X125
Memory To Print Your copy job will print after the print job is complete.
Open Cover And Remove 
Pap er JamOpen the operator panel and remove the jammed document.
PC Not Available 
(with beep warning and 
return to Ready state) Most of the time, when PC Not Available appears on your operator 
panel display, you are attempting to make multiple copies while 
your All-In-One is set to a color...