Lexmark Optra S 1250 Manual

205Solving Printer Problems
Solving Printer Problems
Caring for Your Printer
Option does not
operate correctly
after it is installed.Flash Memory Option:The connection is made by
plugging the card into the connector on the printer
system board. See “Installing a Flash Memory Option”
on page 304. Check that it is securely connected in the
appropriate position.
Printer Memory Option:The connection is made by
plugging the card into one of the two connectors on the
printer system board. See “Installing a...

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Caring for Your Printer
Option does not
operate correctly
after it is installed.Tri-Port Option:The connection is made by plugging
the card into a connector on the printer system board.
See “Tri-Port Interface Option Card” on page 310.
Check that it is securely connected.
For Macintosh users:
 Make sure the host computer is set to LocalTalk.
 If you are using a phone wire connection, a
terminator plug must be used.
Parallel 1284-C Adapter Option:The...

207Solving Printer Problems
Solving Printer Problems
Caring for Your Printer
Network Printing Problems
ProblemAction
Job did not print or
incorrect characters
printed.If you are using a Lexmark INA or external network
adapter (ENA), verify that it is set up properly and the
network cable is connected.
Note: Refer to the network documentation that came
with your adapter for setup instructions and
information on using the network adapters.
For Novell users:
 Make sure the netware.drv file is dated October...

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Caring for Your Printer
Other Problems and Questions
ProblemAction
How do I get
updated printer
drivers or utilities?See “Printer Drivers” on page 34 and “Getting Updated
Drivers and Utilities” on page 47.
Where are the
printer escape
codes listed?TheCDcontainsanAdobeAcrobatfilewithacomplete
list of Printer Command Language (PCL) escape codes.
How do I attach a
serial cable to the
printer?Optra S 2455, Optra S 1625, and Optra S 1255 require an
optional...

Clearing Jams
Chapter
Clearing Jams209
Caring for Your Printer
Clearing Jams
9
By carefully selecting print materials and loading them properly,
you should be able to avoid most paper jams. If paper jams do
occur, follow the steps outlined in this chapter. If paper jams occur
frequently,makesureyousee“TipsforAvoidingPaperJams”on
page 155.
To resolve the paper jam attendance messages, you must clear all
paper from the paper path.
PressGoto resume printing. The printer prints a new copy of the
page that...

Clearing Jams210
Clearing Jams
Caring for Your Printer
Paper Jam AreasNote: 27x Paper
Jammayoccurin
any of the optional
output expanders.
x indicates the
output expander
depending on how
many you installed.
Jam areas shown
may occur in any
output expander.
27x Paper Jam
202 Paper Jam
230 Paper
Jam
201 Paper Jam
200 Paper Jam
260 Paper Jam
230 Paper Jam
Note: 24x Paper Jam may
occur in any of the paper
trays. x indicates the tray
depending on how many
trays are installed. Jams
can occur between 2 or 3...

211Clearing Jams
Clearing Jams
Caring for Your Printer
Accessing Paper Jam Areas
You open doors and covers, remove paper trays, and remove
options to access paper jam areas. If your printer has a
multipurpose feeder, it is visible when the lower front door is
opened. The following illustration shows the Optra S 2455.
Output Expander Rear Door
Rear Door
Duplex Rear Door
Upper Front Door
Lower Front Door
(down when
Envelope Feeder is
installed)
250-Sheet Input TrayDuplex Front
Access Cover
Paper Trays 

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200 and 201 Paper Jam - Remove Cartridge
The paper is jammed in the area under the print cartridge, so this
requires removing the print cartridge from the printer. With a 201
attendance message, the jam is farther back in the printer, so you
need to reach in farther to grasp the paper. In this case, the page
could have jammed when it entered the duplex option from the
printer.
Note:To resolve the paper jam attendance messages, you must
clear all...

213Clearing Jams
Clearing Jams
Caring for Your Printer
4Pull the paper up and toward you.
5Reinstall the print cartridge.(See page 15 for instructions
on reinstalling the print cartridge.)
6Close the upper front door.
Note:If there is resistance to the paper, and it does not move
immediately when you pull, stop pulling. You need to
access the paper from the rear door. See “202 Paper Jam -
Open Rear Door” for more information. 

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202 Paper Jam - Open Rear Door
Jams in the following areas result in a 202 attendance message.
Jamsintheseareasrequireopeningtheprinterreardoor:
the paper jams before reaching the standard output bin
the paper jams in the rear of the printer when a page enters
theduplexoptiontoprintonthesecondside
the paper jams after it starts into the standard output bin,
but before it has exited completely into the bin
Note:To resolve the paper jam attendance...