Lexmark E260dn User Manual

							5Close the front door.
6Press  to continue printing.
Clearing jams from the standard exit bin
A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in
the standard exit bin.
To remove the jam, gently pull the sheet straight out of the standard exit bin.
Clearing jams from Tray 1
To see whether paper is jammed in or behind Tray 1, the standard tray:
1Remove Tray 1.
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							2Remove the jammed paper.
3If necessary, depress the lever to free the paper and remove the jam.
4Insert the tray.
5Press  to continue printing.
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							Clearing jams from Tray 2
To see whether paper is jammed in or behind Tray 2:
1Remove Tray 2.
2Remove the jammed paper.
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							3Insert the tray.
4Press  to continue printing.
Clearing jams in the manual feeder
Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this
way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see
“Clearing jams behind the photoconductor kit and toner cartridge” on page 99.
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							Clearing jams behind the rear door
If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer:
1Push the release button, and then lower the front door.
2Pull open the rear door.
The paper may be jammed with one end caught in the standard exit bin.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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							3Remove the jammed paper.
4Close both the front and rear doors.
5Press  to continue printing.
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							Troubleshooting
Understanding printer messages
Close door
Close the front door of the printer.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the specified paper in the manual feeder, and then press  to continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size.
Cancel the current job.
Load  with  
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size.
Cancel the current job.
Load manual feeder with  
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
Press  to continue printing.
The printer manually overrides the request, and then prints from an automatically selected tray.
Cancel the current job.
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							Load manual feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
Press  to continue printing.
The printer manually overrides the request, and then paper prints from an automatically selected tray.
Cancel the current job.
Load manual feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
Press  to continue printing.
The printer manually overrides the request, and then paper prints from an automatically selected tray.
Cancel the current job.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
31 Defective cartridge
The toner cartridge is not functioning properly.
Try one or more of the following:
Remove the toner cartridge, and then reinstall it.
Remove the toner cartridge, and then install a new one.
32.yy Replace unsupported cartridge
Remove the toner cartridge, and then install a supported one.
58 Too many flash options installed
Try one or more of the following:
Turn the printer off, and then remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Press  to clear the message and continue printing.
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							58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3Remove the additional tray(s).
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible tray 
Only options designed specifically for this printer are supported.
Try one or more of the following:
Remove the tray.
Press  to continue printing.
88 Replace toner
Try one or more of the following:
Replace the toner cartridge.
Press  to continue printing.
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
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							Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure the  light is on before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you installed the correct printer software for your printer model.
Click Install printer and software on the Software and Documentation CD to check which software is installed. Make
sure the model number of the software matches the model number of your printer.
To verify that the printer software is the most current, check the Lexmark Web site at www.lexmark.com.
MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer to make sure they are secure. For more information, see the setup
documentation that came with the printer.
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