Lexmark E260dn User Manual

							Lexmark E260, E260d, and E260dn
Series
Users Guide
February 2011 www.lexmark.com
Machine type(s):
4513
Model(s):
200, 220, 230
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							Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Thank you for choosing this printer!.........................................................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................11
Understanding the printer control panel................................................................................................14
Additional printer setup.............................................................................16
Installing internal options........................................................................................................................16
Available internal options ................................................................................................................................. 16
Accessing the system board to install internal options .................................................................................... 16
Installing a memory card .................................................................................................................................. 17
Installing hardware options.....................................................................................................................19
Installing a 250- or 550-sheet drawer ............................................................................................................... 19
Printing the printer settings configuration sheet ............................................................................................. 22
Attaching cables......................................................................................................................................22
Setting up the printer software...............................................................................................................23
Installing printer software ................................................................................................................................ 23
Updating available options in the printer driver .............................................................................................. 24
Minimizing your printers environmental impact........................................26
Saving paper and toner...........................................................................................................................26
Using recycled paper and other office papers .................................................................................................. 26
Conserving supplies .......................................................................................................................................... 26
Saving energy..........................................................................................................................................27
Adjusting Power Saver ...................................................................................................................................... 27
Recycling..................................................................................................................................................27
Recycling Lexmark products ............................................................................................................................. 28
Recycling Lexmark packaging............................................................................................................................ 28
Returning Lexmark cartridges for reuse or recycling ........................................................................................ 28
Interpreting the printer control panel lights...............................................29
Understanding the printer control panel light sequences......................................................................29
Understanding the primary light sequences..................................................................................................... 29
Understanding the secondary error light sequences........................................................................................ 36
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							Loading paper and specialty media............................................................40
Setting the paper size and type...............................................................................................................40
Configuring Universal paper settings......................................................................................................40
Loading the standard 250-sheet tray......................................................................................................40
Loading the optional 250- or 550-sheet tray...........................................................................................45
Using the manual feeder.........................................................................................................................46
Using the standard exit bin and paper stop............................................................................................47
Linking and unlinking trays......................................................................................................................48
Linking trays ...................................................................................................................................................... 48
Unlinking trays .................................................................................................................................................. 48
Assigning a custom paper type name to a tray................................................................................................. 48
Paper and specialty media guide................................................................50
Paper guidelines......................................................................................................................................50
Paper capacities ................................................................................................................................................ 50
Paper characteristics......................................................................................................................................... 50
Unacceptable paper.......................................................................................................................................... 51
Selecting paper ................................................................................................................................................. 52
Selecting preprinted forms and letterhead ...................................................................................................... 52
Storing paper...........................................................................................................................................52
Supported paper sizes, types, and weights.............................................................................................53
Paper sizes supported by the printer................................................................................................................ 53
Paper types and weights supported by the printer .......................................................................................... 54
Printing......................................................................................................56
Printing a document................................................................................................................................56
Printing a document ......................................................................................................................................... 56
Printing on both sides of the paper.........................................................................................................57
Printing on both sides of the paper .................................................................................................................. 57
Printing on both sides of the paper manually................................................................................................... 57
Printing specialty documents..................................................................................................................59
Tips on using letterhead ................................................................................................................................... 59
Tips on using transparencies ............................................................................................................................ 60
Tips on using envelopes .................................................................................................................................... 60
Tips on using labels ........................................................................................................................................... 61
Tips on using card stock .................................................................................................................................... 61
Printing a booklet (Windows) ........................................................................................................................... 62
Printing information pages......................................................................................................................62
Printing the menu settings and network setup pages ...................................................................................... 62
Printing the print quality test pages ................................................................................................................. 63
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							Canceling a print job................................................................................................................................64
Canceling a print job from the printer control panel........................................................................................ 64
Canceling a print job from the computer ......................................................................................................... 64
Setting Jam Recovery..............................................................................................................................65
Understanding printer menus....................................................................66
Installing the Local Printer Settings Utility..............................................................................................66
Using the Local Printer Settings Utility....................................................................................................66
Using the Finishing menu........................................................................................................................67
Paper menu.............................................................................................................................................68
Default Source menu ........................................................................................................................................ 68
Size/Type menu ................................................................................................................................................ 68
Paper Texture menu ......................................................................................................................................... 70
Paper Weight menu .......................................................................................................................................... 72
Paper Loading menu ......................................................................................................................................... 73
Custom Types menu ......................................................................................................................................... 73
Universal Setup menu....................................................................................................................................... 74
Settings menu..........................................................................................................................................75
General Settings menu ..................................................................................................................................... 75
Setup menu....................................................................................................................................................... 77
Finishing menu.................................................................................................................................................. 78
Quality menu .................................................................................................................................................... 80
PostScript menu................................................................................................................................................ 81
PCL Emul menu ................................................................................................................................................. 81
Maintaining the printer..............................................................................84
Cleaning the exterior of the printer........................................................................................................84
Storing supplies.......................................................................................................................................84
Checking the status of supplies...............................................................................................................84
Checking the status of supplies from a network computer .............................................................................. 84
Ordering supplies....................................................................................................................................85
Ordering toner cartridges ................................................................................................................................. 85
Ordering a photoconductor kit ......................................................................................................................... 86
Replacing supplies...................................................................................................................................86
Replacing the toner cartridge ........................................................................................................................... 86
Replacing the photoconductor kit .................................................................................................................... 88
Moving the printer..................................................................................................................................91
Before moving the printer ................................................................................................................................ 91
Moving the printer to another location............................................................................................................ 91
Shipping the printer .......................................................................................................................................... 92
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							Administrative support..............................................................................93
Finding advanced networking and administrator information...............................................................93
Restoring the factory default settings.....................................................................................................93
Clearing jams..............................................................................................94
Avoiding jams..........................................................................................................................................94
Accessing jam areas.................................................................................................................................94
Understanding jam lights and access locations.......................................................................................95
Clearing jams behind the photoconductor kit and toner cartridge.........................................................99
Clearing jams from the standard exit bin..............................................................................................101
Clearing jams from Tray 1.....................................................................................................................101
Clearing jams from Tray 2.....................................................................................................................103
Clearing jams in the manual feeder......................................................................................................104
Clearing jams behind the rear door.......................................................................................................105
Troubleshooting.......................................................................................107
Understanding printer messages..........................................................................................................107
Close door ....................................................................................................................................................... 107
Load  with ................................................................................................... 107
Load  with ........................................................................................................... 107
Load  with ........................................................................................................................... 107
Load  with  ............................................................................................................... 107
Load manual feeder with   ......................................................................................................... 107
Load manual feeder with  ............................................................................................. 108
Load manual feeder with  ..................................................................................................... 108
Remove paper from standard output bin ....................................................................................................... 108
31 Defective cartridge .................................................................................................................................... 108
32.yy Replace unsupported cartridge ............................................................................................................. 108
58 Too many flash options installed ............................................................................................................... 108
58 Too many trays attached ........................................................................................................................... 109
59 Incompatible tray  ................................................................................................................................ 109
88 Replace toner ............................................................................................................................................. 109
Solving basic printer problems..............................................................................................................109
Solving printing problems.....................................................................................................................110
Jobs do not print ............................................................................................................................................. 110
Multiple-language PDFs do not print .............................................................................................................. 111
Job takes longer than expected to print ......................................................................................................... 111
Job prints from the wrong tray or on the wrong paper .................................................................................. 111
Incorrect characters print ............................................................................................................................... 112
Tray linking does not work.............................................................................................................................. 112
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							Large jobs do not collate................................................................................................................................. 112
Solving option problems........................................................................................................................113
Option does not operate correctly or quits after it is installed ...................................................................... 113
Drawers........................................................................................................................................................... 113
Memory card .................................................................................................................................................. 114
Solving paper feed problems.................................................................................................................114
Paper frequently jams..................................................................................................................................... 114
Paper jam lights remain on after jam is cleared ............................................................................................. 114
Page that jammed does not reprint after the jam is cleared.......................................................................... 115
Solving print quality problems..............................................................................................................115
Isolating print quality problems ...................................................................................................................... 115
Blank pages ..................................................................................................................................................... 116
Characters have jagged or uneven edges ....................................................................................................... 116
Clipped images................................................................................................................................................ 116
Gray background............................................................................................................................................. 117
Ghost images .................................................................................................................................................. 117
Incorrect margins ............................................................................................................................................ 118
Paper curl ........................................................................................................................................................ 118
Print is too dark .............................................................................................................................................. 118
Print is too light............................................................................................................................................... 119
Skewed print ................................................................................................................................................... 120
Toner fog or background shading appears on the page ................................................................................. 120
Toner rubs off ................................................................................................................................................. 120
Toner specks ................................................................................................................................................... 121
Transparency print quality is poor .................................................................................................................. 121
Streaked horizontal lines ................................................................................................................................ 121
Streaked vertical lines..................................................................................................................................... 122
Solid black or white streaks appear on transparencies or paper.................................................................... 123
Contacting Customer Support...............................................................................................................124
Notices.....................................................................................................125
Product information..............................................................................................................................125
Edition notice........................................................................................................................................125
Power consumption..............................................................................................................................129
Index........................................................................................................139
Contents
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							Safety information
CAUTION—POTENTIAL INJURY:  See the enclosed Safety Sheet before making any cable or electrical connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace
it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium
battery. Discard used batteries according to the manufacturers instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to move it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
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							CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
See the product Users Guide for additional safety information.
SAVE THESE INSTRUCTIONS.
Safety information
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							Learning about the printer
Thank you for choosing this printer!
Weve worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problems
Users Guide—The Users Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Help using the printer softwareWindows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context-sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer
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							What are you looking for?Find it here
The latest supplemental information, updates, and technical
support:
Documentation
Driver downloads
Live chat support
E-mail support
Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product to
view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty informationWarranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
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