Lexmark E232 User Manual

 
Supplies information
111
Lexmark Return Program
The Lexmark Return Program is an environmental program in which Lexmark sells new toner 
cartridges at a special price with the agreement that you will return them, at no cost, only to Lexmark 
for recycling.
Regular toner cartridges without this agreement are also available.
Note:Regular toner cartridges can also be returned, at no cost, to Lexmark using the 
Lexmark Cartridge Collection Program. To learn how to return a cartridge at no cost 
in your...

 
Supplies information
112
How to change a photoconductor kit
Warning:When replacing a photoconductor kit, do not leave the toner cartridge or the new 
photoconductor kit exposed to direct light for an extended period of time. Extended 
light exposure can cause print quality problems.
1Open the front cover by pressing the button on the left side of the printer and lowering the 
cover.
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Supplies information
113 2
Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle.
Note:Do not press the button on the print cartridge assembly.
Place the print cartridge assembly on a flat, clean surface.
3Remove the toner cartridge:
aPress the button on the base of the print cartridge assembly.
bPull the toner cartridge up and out using the handle.
4Unpack the new photoconductor kit.
a
b
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Supplies information
114 5
Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on 
the toner cartridge with the white arrows on the tracks of the photoconductor kit and pushing 
the toner cartridge in as far as it will go. The cartridge clicks into place when correctly 
installed.
6Install the print cartridge assembly into the printer by aligning the green arrows on the guides 
of the print cartridge assembly with the green arrows on the tracks in the printer...

 
Contents
2
Contents
Notices ............................................................................................. 6
Edition notice ..................................................................................................  6
Trademarks ....................................................................................................  6
Licensing notice..............................................................................................  7
Safety information...

 
Troubleshooting
116
General problems
Problem / QuestionSolution / Answer
What do the blinking 
lights mean?See “Understanding the operator panel lights” on page 52 for information about 
what each light pattern means.
Why am I missing 
characters when I print 
on envelopes?If you see voids (missing characters) when printing envelopes, check your printer 
driver settings to make sure you selected Envelope from the Paper Type menu. 
If Envelope is already selected, try changing the texture setting to a...

 
Troubleshooting
117
I want to manually 
duplex card stock, but 
I’m having trouble 
getting it to feed.The problem is that when the printer tries to manually duplex a print job, it always 
prints side 2 from Tray 1. However, Tray 1 does not support card stock.
To achieve the desired effect, you have to send both pages of the print job as 
separate jobs. After the first page has printed, reload the card stock in the manual 
feeder. Load the card stock in the feeder with the already-printed side down,...

 
Troubleshooting
118
Print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has 
reached the end of its intended life. Use the following table to find solutions to print quality problems.
SymptomCauseSolution
White lines The printhead lens is dir ty.
 Either the toner cartridge or the 
fuser is defective.Try the following in this order:
1Clean the printhead lens.
(See “How to clean the 
printhead lens” on page 122.)
2Replace the toner...

 
Troubleshooting
119
Print too light The Toner Darkness setting is 
too light.
 You are using paper that does 
not meet the printer 
specifications.
 The toner cartridge is low on 
toner.
 The toner cartridge is defective. Select a different Toner 
Darkness† setting from the 
printer driver before sending the 
job to print.
 Load paper from a new 
package.
 Avoid textured paper with rough 
finishes.
 Make sure the paper you load in 
the trays is not damp.
 Replace the toner cartridge.
Print too...

 
Troubleshooting
120
Uneven print density The toner cartridge is defective.  Replace the toner cartridge.
Ghost Images The Form Type setting in the 
printer driver is set incorrectly.
 Toner level is low in the toner 
cartridge. Make sure the Form Type 
setting is correct for the paper or 
specialty media you are using.
 Replace the toner cartridge.
Uneven printing
(Print only appears on one side of 
the page.) The toner cartridge is not 
properly installed. Remove and then reinsert the 
toner...