Lexmark E232 User Manual

							 
Supplies information
111
Lexmark Return Program
The Lexmark Return Program is an environmental program in which Lexmark sells new toner 
cartridges at a special price with the agreement that you will return them, at no cost, only to Lexmark 
for recycling.
Regular toner cartridges without this agreement are also available.
Note:Regular toner cartridges can also be returned, at no cost, to Lexmark using the 
Lexmark Cartridge Collection Program. To learn how to return a cartridge at no cost 
in your country, visit Lexmark’s Web site at www.lexmark.com/recycle.
Refilled toner cartridge notice
Lexmark Return Program toner cartridges cannot be refilled. Lexmark does not recommend the use 
of third-party remanufactured cartridges. Lexmark cannot assure the excellent print quality and 
reliability of its toner cartridges after a toner cartridge has been refilled. A substantial reduction in 
photoconductor kit life is also likely if refilled toner cartridges are used.
Warning:Toner cartridge leaks due to refilling can cause failure in several areas of your 
printer. Printer failures caused by third-party remanufactured toner cartridges are 
not covered by your Lexmark printer warranty, extended warranty, or service 
agreement.
Recycling Lexmark products
To return your Lexmark products to Lexmark for recycling:
1Visit our Web site:
www.lexmark.com/recycle
2Follow the instructions on your screen.
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Supplies information
112
How to change a photoconductor kit
Warning:When replacing a photoconductor kit, do not leave the toner cartridge or the new 
photoconductor kit exposed to direct light for an extended period of time. Extended 
light exposure can cause print quality problems.
1Open the front cover by pressing the button on the left side of the printer and lowering the 
cover.
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Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle.
Note:Do not press the button on the print cartridge assembly.
Place the print cartridge assembly on a flat, clean surface.
3Remove the toner cartridge:
aPress the button on the base of the print cartridge assembly.
bPull the toner cartridge up and out using the handle.
4Unpack the new photoconductor kit.
a
b
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Supplies information
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Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on 
the toner cartridge with the white arrows on the tracks of the photoconductor kit and pushing 
the toner cartridge in as far as it will go. The cartridge clicks into place when correctly 
installed.
6Install the print cartridge assembly into the printer by aligning the green arrows on the guides 
of the print cartridge assembly with the green arrows on the tracks in the printer and pushing 
the print cartridge assembly in as far as it will go.
7Close the front cover.
Note:For information about resetting the photoconductor kit’s counter, refer to the 
instruction sheet that shipped with the new kit.
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Contents
2
Contents
Notices ............................................................................................. 6
Edition notice ..................................................................................................  6
Trademarks ....................................................................................................  6
Licensing notice..............................................................................................  7
Safety information ..........................................................................................  7
Laser notice ....................................................................................................  7
The United Kingdom Telecommunications Act 1984 .....................................  7
Conventions ...................................................................................................  7
Electronic emission notices ............................................................................  7
Printer energy consumption ...........................................................................  9
Statement of Limited Warranty .......................................................................  9
Chapter 1: Printer overview ........................................................ 11
Chapter 2: Print media tasks and tips ........................................ 13
What types of print media can be loaded? ...................................................  14
Where can print media be loaded in the printer? .........................................  15
Tips on choosing the right print media .........................................................  16
Paper ...................................................................................................... 16
Preprinted forms and letterhead  ............................................................. 16
Transparencies ....................................................................................... 16
Envelopes ............................................................................................... 17
Labels ..................................................................................................... 17
Card stock  .............................................................................................. 18
Tips on storing print media and supplies ......................................................  18
Storing paper  .......................................................................................... 18
Storing supplies  ...................................................................................... 18
Tips on preventing jams ...............................................................................  19
How to load the 250-sheet and 550-sheet trays...........................................  20
Extending the tray for legal or folio size paper  ....................................... 23
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Notices
6
Notices
Edition notice
Edition: November 2003
The following paragraph does not apply to any country where 
such provisions are inconsistent with local law: LEXMARK 
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” 
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED 
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE. Some states do not allow disclaimer of 
express or implied warranties in certain transactions; therefore, this 
statement may not apply to you.
This publication could include technical inaccuracies or 
typographical errors. Changes are periodically made to the 
information herein; these changes will be incorporated in later 
editions. Improvements or changes in the products or the programs 
described may be made at any time.
Comments about this publication may be addressed to Lexmark 
International, Inc., Department F95/032-2, 740 West New Circle 
Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom 
and Eire, send to Lexmark International Ltd., Marketing and 
Services Department, Westhorpe House, Westhorpe, Marlow 
Bucks SL7 3RQ. Lexmark may use or distribute any of the 
information you supply in any way it believes appropriate without 
incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In 
the United Kingdom and Eire, call +44 (0)8704 440 044. In other 
countries, contact your point of purchase.
References in this publication to products, programs, or services do 
not imply that the manufacturer intends to make these available in 
all countries in which it operates. Any reference to a product, 
program, or service is not intended to state or imply that only that 
product, program, or service may be used. Any functionally 
equivalent product, program, or service that does not infringe any 
existing intellectual property right may be used instead. Evaluation 
and verification of operation in conjunction with other products, 
programs, or services, except those expressly designated by the 
manufacturer, are the user’s responsibility.
© 2003 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided 
under this agreement are commercial computer software and 
documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of 
Lexmark International, Inc., registered in the United States and/or 
other countries. 
PictureGrade is a trademark of Lexmark International, Inc.
PCL
® is a registered trademark of the Hewlett-Packard Company. 
PCL is Hewlett-Packard Company’s designation of a set of printer 
commands (language) and functions included in its printer 
products. This printer is intended to be compatible with the PCL 
language. This means the printer recognizes PCL commands used 
in various application programs, and that the printer emulates the 
functions corresponding to the commands. 
Po st Sc r i p t
® is a registered trademark of Adobe Systems 
Incorporated. PostScript 3 is Adobe Systems’ designation of a set 
of printer commands (language) and functions included in its 
software products. This printer is intended to be compatible with the 
PostScript 3 language. This means the printer recognizes 
PostScript 3 commands used in various application programs, and 
that the printer emulates the functions corresponding to the 
commands.
Details relating to compatibility are included in the Technical 
Reference.
Other trademarks are the property of their respective owners.
SectionPage
Edition notice 6
Trademarks 6
Licensing notice 7
Safety information 7
Laser notice 7
The United Kingdom 
Telecommunications Act 19847
Conventions 7
Electronic emission notices 7
Printer energy consumption 9
Statement of Limited Warranty 9
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Printer overview
11
1
Printer overview
250-sheet trayPaper support 150-sheet output bin
Operator panel
Manual feederFront cover
Optional 550-sheet drawer
Rear paper exit
Power button
Dust cover
(some models)
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Print media tasks and tips
13
2
Print media tasks and tips
SectionPage
What types of print media can be loaded? 14
Where can print media be loaded in the printer? 15
Tips on choosing the right print media 16
Tips on storing print media and supplies 18
Tips on preventing jams 19
How to load the 250-sheet and 550-sheet trays 20
How to load the manual feeder 24
How to use the rear exit 25
How to clear paper jams 26
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Printing tasks
29
3
Printing tasks
SectionPage
How to manually feed a print job 30
How to print on both sides of the paper (manual duplex) 32
How to print multiple page images on one page (N-up printing) 34
How to print a booklet 35
How to print a poster 36
How to print on letterhead 37
How to print using an overlay or a watermark 37
How to cancel a print job 39
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How to install options
40
4
How to install options
SectionPage
How to access the system board 41
How to add a memory card 45
How to add a flash card 46
How to install a 550-sheet drawer 48
How to get the printer driver to recognize installed options 49
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Using the operator panel
50
5
Using the operator panel
SectionPage
Overview of the operator panel 51
Understanding the operator panel lights 52
Operator panel codes 57
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Understanding the printer configuration menus
83
6
Understanding the printer configuration 
menus
Printing the Printer Settings Configuration sheet
To help resolve printing problems or to change printer configuration settings, advanced users can 
print the Printer Settings Configuration sheet for instructions on advancing through the configuration 
menus to select and save new settings.
To print the Printer Settings Configuration sheet:
1Turn off the printer.
2Open the front cover.
3Press and hold Continue as you turn the printer back on.
All the lights cycle.
4Close the cover. The light sequence that represents the Home menu is displayed.
5To print the Printer Settings Configuration sheet, press and hold Continue until the 
lights cycle. The sheet prints.
Note:The sheet only prints when the Home menu is displayed.
SectionPage
Printing the Printer Settings Configuration sheet 83
Configuration menus overview 84
Network menu 85
Parallel menu86
Setup menu86
USB menu87
Utilities menu 87
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Software and network tasks
88
7
Software and network tasks
SectionPage
How to install drivers for local printing 89
How to print the menu settings and network setup pages 94
How to print a test page 94
How to configure for TCP/IP 95
How to set up the printer for network printing 96
Using the printer resident Web page 102
Using the Local Printer Setup Utility 103
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Supplies information
104
8
Supplies information
SectionPage
What supplies do I need and how do I order them? 105
How to conserve supplies 105
How to know when you need new supplies 106
How to change a toner cartridge 108
Lexmark Return Program 111
Recycling Lexmark products 111
How to change a photoconductor kit 112
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Troubleshooting
115
9
Troubleshooting
SectionPage
General problems116
Print quality problems 118
How to clean the printhead lens 122
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Index
125
Index
Numerics
550-sheet drawer 48
A
Auto CR after LF (Setup 
menu) 86
Auto LF after CR (Setup 
menu) 86
B
booklets 35
Busy light 58
buttons 51
C
canceling a print job 39
card stock 18
cleaning the printhead 
lens 122
clearing paper jams 26
configuration menus
Network
MAC Binary PS 85
NPA Mode 85
Set Card Speed 85
Parallel
MAC Binary PS 86
Mode 2 86
NPA Mode 86
Protocol 86
printing the Printer Settings 
Configuration sheet 83
Setup
Auto CR after LF 86
Auto LF after CR 86
USB
MAC Binary PS 87NPA Mode 87
Utilities
Hex Trace 87
Print Quality Test 
Pages 87
Reset Factory 
Defaults 87
Reset Photoconductor 
Counter 87
D
duplex 32, 62
dust cover 23
E
electronic emission 
statement 7
emission statement 7
envelopes 17
Error light 60, 61, 63, 65, 66, 
67, 68, 70, 71, 72, 81, 82
secondary error codes 69
See also operator panel, 
secondary error codes
extending trays 23
F
FCC statement 7
flash card 46
folio 23
H
Hex Trace (Utilities menu) 87
I
interfaces
network 85parallel 86
USB 87
IP address
setting 95
verifying 95
J
jams 26
L
labels 17
legal 23
letterhead 16, 37
Lexmark Cartridge Collection 
Program 111
Lexmark Return Program 111
lights 51, 52
Linux 93, 102
Load Paper light
manual feeder 62
Tray 1 or 550-sheet tray 61
loading
250-sheet tray (Tray 1) 20
550-sheet tray 20
letterhead 37
manual feeder 24
Local Printer Setup Utility 103
M
MAC Binary PS
Network menu 85
Parallel menu 86
USB menu 87
Macintosh 91, 100
maintaining the printer
cleaning the printhead 
lens 122
manual duplex
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116
General problems
Problem / QuestionSolution / Answer
What do the blinking 
lights mean?See “Understanding the operator panel lights” on page 52 for information about 
what each light pattern means.
Why am I missing 
characters when I print 
on envelopes?If you see voids (missing characters) when printing envelopes, check your printer 
driver settings to make sure you selected Envelope from the Paper Type menu. 
If Envelope is already selected, try changing the texture setting to a rougher setting. 
Sometimes toner does not adhere well to smooth-textured envelopes. From your 
printer driver, select Custom 6-Rough Env from the Paper Type menu.
To change Custom 6 back to its default settings for Paper Type, Paper Texture, and 
Paper Weight, use the Local Printer Setup Utility on the drivers CD that shipped with 
your printer. If you already installed the printer drivers and utilities, skip to step 7.
1Insert the drivers CD into your computer.
2Click Printer Software.
3Click Agree.
4Select Local Printer Install, and then click Next.
5Select your printer and port, and make sure Local Printer Setup Utility is 
checked.
6Click Finish.
The Utility will be installed on your computer under Program Files (unless you 
chose a different directory).
7Open the Local Printer Setup Utility.
8From the Paper Menu, scroll through the menu items until you see the Custom 
menu setting.
9Click Custom.
10Scroll down to Custom 6 Paper Type.
11Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper 
weight, and rough for the Custom 6 paper texture. 
12From the toolbar, click Actions.
13Click Apply to save the changes you made.
14Click FileÆ Exit to close the Local Printer Setup Utility.
How do I clear a paper 
jam?See “How to clear paper jams” on page 26 for information about clearing jams.
The toner low light 
sequence is on, but I 
don’t have another 
cartridge to put in yet. 
Can I still print with the 
low cartridge?Yes, you can still print. To extend the life of you toner cartridge somewhat, remove 
the cartridge, rotate it in all directions to distribute the toner, then insert it back into 
the printer.
When the toner low light sequence is first displayed, you should still be able to print 
approximately 1200 pages, based on approximately 5% coverage of pages.
The printer seems to 
print slower when using 
the manual feeder.This is normal. The printer sometimes prints at a slightly slower speed when feeding 
print media from the manual feeder.
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I want to manually 
duplex card stock, but 
I’m having trouble 
getting it to feed.The problem is that when the printer tries to manually duplex a print job, it always 
prints side 2 from Tray 1. However, Tray 1 does not support card stock.
To achieve the desired effect, you have to send both pages of the print job as 
separate jobs. After the first page has printed, reload the card stock in the manual 
feeder. Load the card stock in the feeder with the already-printed side down, with the 
top of the sheet first.
Paper stacks poorly in 
the output bin.Extend the 
paper support 
on the output 
bin.
Dust is gathering on the 
paper tray when it is 
extended.Attach the dust cover to the back of the printer. This protects the paper tray from the 
environment as well as keep the tray from being knocked out of position while it is 
extended.
See Attaching the dust cover for information about attaching the dust cover.
The paper tray is getting 
bumped and pushed out 
the front of the printer 
when it is extended.
Problem / QuestionSolution / Answer
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118
Print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has 
reached the end of its intended life. Use the following table to find solutions to print quality problems.
SymptomCauseSolution
White lines The printhead lens is dir ty.
 Either the toner cartridge or the 
fuser is defective.Try the following in this order:
1Clean the printhead lens.
(See “How to clean the 
printhead lens” on page 122.)
2Replace the toner cartridge.
3Replace the fuser
*.
Streaked horizontal linesThe toner cartridge or fuser may 
be defective, empty, or worn.Replace the toner cartridge or 
fuser
* as needed.
Streaked vertical lines Toner is smeared before fusing 
to the paper.
 The toner cartridge is defective. If paper is stiff, try feeding from 
another tray or the manual 
feeder.
 Replace the toner cartridge.
Print irregularities Paper has absorbed moisture 
due to high humidity.
 You are using paper that does 
not meet the printer 
specifications.
 The fuser is worn or defective. Load paper from a fresh 
package in the paper tray.
 Avoid textured paper with rough 
finishes.
 Make sure the printer driver 
paper type setting matches the 
type of paper you are using.
 Replace the fuser
*.
*To replace the fuser, call a service technician. 
†This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup 
Utility” on page 103 for more information.
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
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Print too light The Toner Darkness setting is 
too light.
 You are using paper that does 
not meet the printer 
specifications.
 The toner cartridge is low on 
toner.
 The toner cartridge is defective. Select a different Toner 
Darkness† setting from the 
printer driver before sending the 
job to print.
 Load paper from a new 
package.
 Avoid textured paper with rough 
finishes.
 Make sure the paper you load in 
the trays is not damp.
 Replace the toner cartridge.
Print too dark The Toner Darkness setting is 
too dark.
 The toner cartridge is defective. Select a different Toner 
Darkness
† setting from the 
printer driver before sending the 
job to print.
 Replace the toner cartridge.
Transparency print quality is 
poor
(Print has inappropriate light or 
dark spots, toner is smeared, or 
horizontal or vertical light bands 
appear.) You are using transparencies 
that do not meet the printer 
specifications.
 The Form Type setting in the 
printer driver is set to something 
other than transparency. Use only transparencies 
recommended by the printer’s 
manufacturer.
 Make sure the Form Type 
setting is set to transparency.
Toner specks The toner cartridge is defective.
 The fuser is worn or defective.
 Toner is in the paper path. Replace the toner cartridge.
 Replace the fuser
*.
 Call for service.
Toner rubs off the paper easily 
when you handle the sheets The Paper Texture setting is 
wrong for the type of paper or 
specialty media you are using.
 The Paper Weight setting is 
wrong for the type of paper or 
specialty media you are using.
 The fuser is worn or defective. Change Paper Texture
† from 
Normal to Smooth or Rough.
 Change Paper Weight
† from 
Plain to CardStock (or other 
appropriate weight).
 Replace the fuser
*.
Gray background The Toner Darkness setting is 
too dark.
 The toner cartridge is defective. Select a different Toner 
Darkness
† setting from the 
printer driver before sending the 
job to print.
 Replace the toner cartridge.
SymptomCauseSolution
*To replace the fuser, call a service technician. 
†This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup 
Utility” on page 103 for more information.
ABCDE
ABCDE
ABCDE
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Uneven print density The toner cartridge is defective.  Replace the toner cartridge.
Ghost Images The Form Type setting in the 
printer driver is set incorrectly.
 Toner level is low in the toner 
cartridge. Make sure the Form Type 
setting is correct for the paper or 
specialty media you are using.
 Replace the toner cartridge.
Uneven printing
(Print only appears on one side of 
the page.) The toner cartridge is not 
properly installed. Remove and then reinsert the 
toner cartridge.
Incorrect marginsThe Form Size setting in the 
printer driver is different than the 
size paper that is loaded in the 
tray. For example, you inserted A4 
size paper into the selected tray 
but did not set the Form Size to 
A4.Set the Form Size to A4.
Skewed print
(Print is inappropriately slanted.) The guides in the selected tray 
are not in the correct position for 
the paper size loaded in the tray.
 The manual feeder’s guides are 
not in the correct position for the 
paper size loaded in the feeder. Move the guides in the tray so 
that they are snug against the 
sides of the paper.
 Move the manual feeder’s 
guides so that they are snug 
against the sides of the paper.
SymptomCauseSolution
*To replace the fuser, call a service technician. 
†This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup 
Utility” on page 103 for more information.
ABCDE
ABCDE
ABCDE
DE
DE
DE
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