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Kyocera KM 5050 User Manual

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    							Maintenance 
    OPERATION GUIDE5-7
    Toner Container and Waste Toner Box Replacement
    When the touch panel displays Add toner, replace the toner without delay 
    although several more copies are still possible. When replacing the toner 
    container, replace the waste toner box as well.
    Every time you replace the toner container, be sure to clean the parts as 
    instructed below. Dirty parts may deteriorate output quality.
    CAUTION: Do not attempt to incinerate the toner container or the waste 
    toner box. Dangerous sparks may cause burns.
    CAUTION: Do not attempt to force open or destroy the toner container or 
    the waste toner box.
    1Open the front cover.
    2Push up the toner container 
    stopper and slowly pull out the 
    used toner container until its 
    handle is visible.
    WARNING: High voltage parts inside. Handle with care because 
    there is a danger of electric shock.
    CAUTION: Do not pull the toner container all the way out without holding 
    the handle, otherwise it will drop.
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    							Maintenance 
    5-8OPERATION GUIDE
    3Keep the stopper up, hold the 
    toner container handle and 
    take out slowly.
    4Unwrap a new toner container 
    and tap its top 5-6 times.
    5Shake the toner container at 
    least 10 times horizontally to 
    distribute the toner evenly.
    6Insert the toner container 
    slowly while holding its handle.
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    							Maintenance 
    OPERATION GUIDE5-9
    7Using both hands, push in the 
    toner container until it is 
    locked.
    8Remove the waste toner box.
    9Seal the opening of the waste 
    toner box.
    CAUTION: Do not attempt to incinerate the toner container or the waste 
    toner box. Dangerous sparks may cause burns.
    CAUTION: Do not attempt to force open or destroy the toner container or 
    the waste toner box.
    10Install a new waste toner box.
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    							Maintenance 
    5-10OPERATION GUIDE
    11Remove the cleaning brush 
    (blue colored).
    12Pull up left cover 1 lever and 
    open left cover 1.
    13As shown in the figure, clean 
    dirt from the separator by 
    moving the brush from side to 
    side along the separator.
    14As shown in the figure, clean 
    dirt from the transfer roller by 
    moving the brush from side to 
    side along the roller while 
    rotating the roller by turning 
    the gear at the left end of the 
    roller.
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    							Maintenance 
    OPERATION GUIDE5-11
    15Put away the cleaning brush 
    after the cleaning. Close the 
    front cover and left cover 1 by 
    pressing specified part.
    16Open the Multi Purpose Tray and remove the filters F1 and F2.
    17Clean the filters using a vacuum cleaner or the like.
    CAUTION: Do not wash the filters with water. Do not use the attached 
    cleaning brush.
    F1
    F2
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    							Maintenance 
    5-12OPERATION GUIDE
    18Put the filters back in place and close the Multi Purpose Tray.
    NOTE: Return the exhausted toner container and waste toner box to 
    your dealer or service representative. The collected toner container and 
    waste toner box will be recycled or disposed in accordance with the 
    relevant regulations.
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    							OPERATION GUIDE6-1
    6 Troubleshooting
    This chapter explains how to solve problems with the 
    machine.
    • Solving Malfunctions .................................................... 6-2
    • Responding to Error Messages .................................... 6-4
    • Clearing Paper Jams .................................................. 6-12
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    							Troubleshooting 
    6-2OPERATION GUIDE
    Solving Malfunctions
    The table below provides general guidelines for problem solving.
    If a problem occurs with your machine, look into the checkpoints and 
    perform procedures indicated on the following pages. If the problem 
    persists, contact your Service Representative.
    Symptom Checkpoints Corrective ActionsReference 
    Page
    The operation panel 
    does not respond 
    when the main power 
    switch is turned on.Is the machine plugged in? Plug the power cord into an AC 
    outlet.—
    Pressing the Start key 
    does not produce 
    copies.Is there a message on the 
    touch panel?Determine appropriate response to 
    the message and respond 
    accordingly.6-4
    Blank sheets are 
    ejected.Are the originals loaded 
    correctly?When placing originals on the 
    platen, place them face-down and 
    align them with the original size 
    indicator plates.2-40
    When placing originals in the 
    optional document processor, 
    place them face-up.2-42
    Printouts are too light.Is the machine in Auto 
    Density mode?Set the correct density level for 
    auto density.—
    Is the machine in Manual 
    Density mode?Use [Image Quality] to set the 
    correct density level.3-9
    When changing the default density 
    level, adjust the density manually 
    and choose the desired level.—
    Is the toner distributed evenly 
    within the toner container?Shake the toner container from 
    side to side about 10 times.5-7
    Is there a message indicating 
    the addition of toner?Replace the toner container.5-7
    Is the paper damp? Replace the paper with new paper.2-40
    Printouts are too dark.Is the machine in Auto 
    Density mode?Set the correct density level for 
    auto density.—
    Is the machine in Manual 
    Density mode?Use [Image Quality] to set the 
    correct density level.3-9
    When changing the default density 
    level, adjust the density manually 
    and choose the desired level.—
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    							Troubleshooting 
    OPERATION GUIDE6-3 Printouts are not 
    clear.Did you choose appropriate 
    image quality for the original?Select appropriate image quality.3-9
    Printouts are dirty.Is the platen or the document 
    processor dirty?Clean the platen or the document 
    processor.5-2
    Is the transfer roller dirty? Brush the transfer roller clean.5-5
    Images are skewed.Are the originals placed 
    correctly?When placing originals on the 
    platen, align them with the original 
    size indicator plates.2-42
    When placing originals in the 
    optional document processor, align 
    the original width guides securely 
    before placing the originals.2-42
    Is the paper loaded 
    correctly?Check the position of the paper 
    width guides.2-43
    Papers often jam.Is the paper loaded 
    correctly?Load the paper correctly.2-31
    Is the paper of the supported 
    type? Is it in good condition?Remove the paper, turn it over, and 
    reload it.2-31
    Is the paper curled, folded or 
    wrinkled?Replace the paper with new paper.2-31
    Are there any loose scraps or 
    jammed paper in the 
    machine?Remove any jammed paper.6-12
    Printouts from the 
    document processor 
    have black lines.Are the slit glasses dirty? Clean the slit glasses.5-3
    Printouts are 
    wrinkled.Is the paper separator of the 
    paper feed unit dirty?Clean the paper separator.5-4
    Cannot print.Is the machine plugged in? Plug the power cord into an AC 
    outlet.—
    Is the machine powered on? Turn on the main power switch.3-2
    Is the printer cable 
    connected?Connect the correct printer cable 
    securely.2-3
    Was the machine powered 
    on before the printer cable 
    was connected?Power on the machine after 
    connecting the printer cable.2-3
    Documents are 
    printed improperly.Is the official application 
    software used on PC?Check that the official printer driver 
    or application software is used.— Symptom Checkpoints Corrective ActionsReference 
    Page
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    							Troubleshooting 
    6-4OPERATION GUIDE
    Responding to Error Messages
    If the touch panel displays any of these messages, follow the 
    corresponding procedure.
    Alphanumeric
    Error Message Checkpoints Corrective ActionsReference 
    Page
    Acceptable staple 
    count exceeded.Is the acceptable staple 
    count exceeded? For 
    details, refer to 
    Specifications on page 
    Appendix-6.Press [Continue] to print without 
    using Staple.
    Press [Cancel] to cancel the job.—
    Add paper in cassette 
    #.Is the indicated cassette out 
    of paper?Load paper.2-30
    Add paper in MP tray.Is the paper of the selected 
    size loaded in the Multi 
    Purpose Tray?Load the paper in the Multi Purpose 
    Tray which is of the size and type 
    indicated on the touch panel.2-33
    Add staples.Has any of the built-in 
    finisher, center binding 
    finisher, document finisher 
    or 3,000-sheet capacity 
    document finisher run out of 
    staples?If the staples are depleted, the 
    machine will stop and the location of 
    staple depletion will be indicated on 
    the touch panel.
    Leave the machine on and follow the 
    instruction to replace the staple case. 
    Press [Continue] to print without 
    using Staple.
    Press [Cancel] to cancel the job.4-6
    Add toner.– Replace the toner container.5-7
    An error has occurred.– Internal error has occurred.
    Turn the main power switch off and 
    on.
    If error occurs repeatedly, make a 
    note of the error code displayed on 
    the touch panel, and contact your 
    Service Representative.—
    Box limit exceeded.– Document box is full, and no further 
    storage is available. This job is 
    canceled. Press [End].—
    – Repeat Copy box is full, and no 
    further repeat copy is available.
    Press [Continue] to print without 
    using Repeat Copy.
    Press [Cancel] to cancel the job.—
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