Kyocera FS C5250DN User Manual

6-5Troubleshooting
Part of the image is periodically faint or 
blurred.
Run [MC] and decrease the adjustment value. Decrease the adjustment 
value 1 level at a time from the current value. If there is no improvement 
after the value is decreased by 1 level, decrease by 1 level again. If there 
is still no improvement, return the setting to the original value.
For details, refer to 
MC (Main charger output setting) on page 4-89 .
Irregular horizontal lines appear in the 
image. Run [MC] and decrease the...

Troubleshooting
6-6
Error Messages
The following table lists errors and maintenance messages that you can 
be dealt with by yourself. If 
Call service appears, turn off the printer, 
disconnect the power cord, and contact your service technician.
If 
Call service or Error.Power off. is displayed, turn off the printer 
then turn it back on to see if the printer has recovered. If the printer has 
not recovered, turn off the printer, disconnect the power cord, and contact 
your service representative or...

6-7Troubleshooting
You attempted to print with a paper size and paper type that cannot be used for duplex 
printing. Press 
[GO] to print onto one-side of the paper only.
An account code must be entered. This message is  displayed if you try to print from the 
operation panel (e.g. printing a status page or using the Job Retention function) when 
the Job Accounting function is enabled. For more information, refer to  Job Accounting 
(Job Accounting selection/setting) on page 4-70 .
Turn the power switch...

Troubleshooting
6-8
The paper cassette matching the paper size and paper type of the print job is empty. 
Load paper into the paper cassette as displayed in place of  #. Press  [GO] to resume 
printing. 
If you want to print from a  different paper source, press  U or  V to display  Use 
alternative?  and you can change the source for paper feeding. After selecting a 
paper source and pressing  [MENU], Paper Settings >  appears. By pressing the 
U , the paper type settings menu appears. After setting the...

6-9Troubleshooting
The data transferred to the printer was too complex to print on a page. Press 
[GO] to 
resume printing.
A RAM disk error has occurred. Look at the error code given in place of  ## and refer to 
Storage Error Codes on page 6-10. To ignore the RAM disk error, press  [GO].
Toner has run out in the toner container(s). Replace the toner container using a new 
toner kit for the particular color. The printer does not operate when this message is 
displayed.
For example, if  Replace toner C,K...

Troubleshooting
6-10
Storage Error Codes
Hard Disk Errors
USB Memory and Memory Card Errors
RAM Disk Errors
CodeMeaning
01 Hard disk format error. If this error recurs even if the power has been turned 
off and then on, reformat the hard disk.
02 The disk system is not installed. Recheck the requirements for using the 
system and the devices.
04 There is no available hard disk space. Delete unnecessary files, etc., in order 
to free up space.
05 The specified file does not exist in the hard disk.
06...

6-11Troubleshooting
Clearing Paper Jams
If the paper jammed in the paper transport system, or no paper sheets 
were fed at all, the 
Paper jam message appears and the location of the 
paper jam (the component where the paper jam has occurred) is also 
indicated. The printer automatically goes off-line when this message is 
displayed. Remove jammed paper. After removing jammed paper, the 
printer will re-start printing.
Possible Paper Jam Locations
The figure below explains the printe r’s paper paths...

Troubleshooting
6-12
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting jam removal:
• If paper jams occur frequently, try using a different type of paper,  replace the paper with paper from  another ream, flip the paper stack 
over, or rotate the paper stack 180 degrees. The printer may have 
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages  are reproduced normally after 
printing is resumed depends on the...

6-13Troubleshooting
3Pull the paper cassette all the way out of the printer.
4Open the lower feed cover.
5Remove the jammed paper. 
6Close the lower feed cover.
7Insert the paper cassette into the slot in the printer.
Paper Jam in Printer
Paper is jammed at the paper cassette or inside the printer. Remove the 
jammed paper using the procedure given below.
CAUTION  
Components inside the fuser cover are hot. Do not touch 
it with your hands as it may result in burn injury. 
1Pull up the rear cover lever...

Troubleshooting
6-14
2If the paper has jammed near the registration roller, as shown in  A, 
remove the paper by pulling its edge. 
If the paper has jammed inside the fuser unit, as shown in  B, open 
the fuser cover and remove the paper by pulling its edge.
If the paper has jammed inside as shown in  C, open the rear feed 
cover and remove the paper by pulling its edge.
If the paper has jammed inside the duplex unit, as shown in  D, lift the 
duplex unit and remove the paper.
If the paper has jammed...