Kyocera FS 9130DN User Manual

							Troubleshooting 
OPERATION GUIDE4-13
RAM disk error ## 
Press GO
Look at the error code given in place of ## and refer to the corresponding 
description given below.
01:Format error. Try turning the power off and on again.
02:RAM disk mode is Off. Turn RAM disk mode On.
04:No disk space. Clean up files.
05:Specified file is not on disk.
06:No memory for use by disk system. Expand printer memory.
Virtual mailbox  
full
The storage area for the VMB is full. Print out accumulated VMB data.
USB mem. removed 
Press GO
The USB flash memory is accidentally removed from the printer. To ignore the 
USB memory error, press [GO]. The message display returns to Ready.
USB memory err05 
Press GO
The designated file does not exist. Check the designated file name and existence 
of the file in the USB memory.
Unknown toner 
installedThe installed toner container is displayed if determined not to be an original 
Kyocera toner container by the self-diagnostic performed after power is switched 
on.
If this message is displayed, the amount of toner remaining cannot be checked.
:Alarm buzzer sounds when an error occurs. Press [CANCEL] to stop the alarm buzzer.
Message Corrective Action
;Ò
;Ò
;Ò
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
4-14OPERATION GUIDE
Correcting a Paper Jam
The Paper jam message is displayed on the message display when 
paper becomes stuck in the paper transport system, the paper feed timing 
is incorrect, or paper fails to feed at all. The jam can be corrected by 
removing the paper.
The printer goes off-line when the Paper jam message is displayed.
When a paper jam occurs, a paper jam message and the paper jam 
location are indicated on the message display. Details of the messages 
and paper jam locations are as follows:
Paper jam messagePaper jam 
locationDescriptionReference page
Paper jam
Cassette 1
1Paper is jammed at the upper cassette or 
inside the printer.4-16
Paper jam 
Cassette 2
2Paper is jammed at the lower cassette or 
inside the printer.4-16
Paper jam 
Cassette 33Paper is jammed at an option paper feeder 
cassette. (PF-700 upper cassette, PF-750)4-16
Paper jam 
Cassette 44Paper is jammed at an option paper feeder 
cassette. (PF-700 lower cassette)4-16
Paper jam 
FinisherFPaper is jammed in the paper stacker of the 
option finisher (F).DF-710 or DF-730 
Operation Guide
Paper jam  
Folding Unit
PPaper is jammed in the booklet folder (P).DF-710  
Operation Guide
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
OPERATION GUIDE4-15
When the jammed paper has been removed, open and close the printer’s 
front cover. Then the printer automatically warms up, goes on-line, and 
continues printing. Depending on the point at which the jam occurred, the 
printer may or may not print the jammed page.
If paper jams occur frequently, try using a different type of paper, replace 
with paper from another ream, turn the stack of paper over, or turn the 
paper the other way around. Also, look for tiny pieces of paper that may 
have been torn off and overlooked when the jammed paper was removed.
If you cannot solve the problem by changing the paper, there may be a 
problem with the printer. Contact your service representative.
NOTE:When removing jammed paper, pull it out carefully so as not to 
tear it. Torn pieces of paper are difficult to remove and may be hand to 
find. Be sure to remove them all.
Online help messages
With the online help message function, this printer can display the 
procedure to correct a paper jam on the message display. When a paper 
jam message is displayed, press the 
 key. 
Pressing V at the online help message display shows the next step; 
pressing 
U shows the previous step. To exit the online help message 
display, press the 
 key. The previously shown paper jam message 
appears.
Paper jam  
Cassette
1, 2, 3, 4Paper is jammed in the paper cassette.4-16
Paper jam  
MP Tray
BPaper is jammed at the multi purpose (MP) 
tray.4-17
Paper jam  
MP Transport
HPaper is jammed at the MP transport.4-17
Paper jam  
Left Cover 1
MPaper is jammed in a left cover section.4-21
Paper jam  
Left Cover 2
NPaper is jammed in a left cover section.4-22
Paper jam  
Left Cover 3
CPaper is jammed in the left cover section of 
an option unit. (PF-700, PF-750)4-23
Paper jam  
Mailbox
QPaper is jammed at the mailbox.DF-710 
Operation Guide
Paper jam messagePaper jam 
locationDescription Reference page
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
4-16OPERATION GUIDE
Paper Cassette
The following procedure also applies to the optional paper feeder.
1Pull out the paper cassette.
 
2Remove the jammed paper while taking care not to tear it. If the paper has 
been torn, remove all the scraps from the inside the printer.
3Close the paper cassette.
Paper Cassette
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
OPERATION GUIDE4-17
MP Tray
Paper is jammed at the MP tray. Remove the jammed paper using the 
procedure given below.
1Remove the paper jammed at the MP tray.
2If the jammed paper remains at the MP tray, pull up the lever and remove 
the jammed paper.
If the missed paper cannot be removed, go to the next step.
Inside the MP transport
1Pull up the lock lever and open left cover 1.
Release Lever
Left Cover 1
Lock Lever
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
4-18OPERATION GUIDE
2Remove the jammed paper.
3Push the lever (gray colored) to raise the duplex unit and remove the 
jammed paper.
4Open the front cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
OPERATION GUIDE4-19
5Turn the knob clockwise to release the jammed paper from the MP 
transport tray section.
6Open left cover 1 to remove paper jammed in the MP transport tray.
NOTE:When removing jammed paper, be careful not to touch the printer 
drum. This can cause printer malfunction.
7Pull out the MP transport tray as far as it will go.
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
4-20OPERATION GUIDE
8Open the MP transport tray cover and remove any jammed paper.
9If the paper has been torn, remove the jammed paper.
10Replace the MP transport tray in its original position, then close the front 
cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
OPERATION GUIDE4-21
Jam in Left Cover 1
WARNING: The printer’s fixing unit is extremely hot. Take sufficient 
care when working in this area, as there is a danger of getting burned.
CAUTION:Take care not to leave any small pieces of paper in the printer 
when removing paper jams as this may result in fire.
1Pull up the lock lever and open left cover 1.
2Remove the jammed paper.
3Push the lever (gray colored) to raise the duplex unit and remove the 
jammed paper.
Left Cover 1
Lock Lever
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting 
4-22OPERATION GUIDE
4If there is jammed paper in the output section, remove it.
5Close left cover 1.
Left Cover 2
1Open left cover 2.
Downloaded From ManualsPrinter.com Manuals