Kyocera FS 3920DN User Manual

							
6-12Troubleshooting
Clearing Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed 
at all, the Paper jam  message appears and the location of the paper 
jam (the component where the paper jam has occurred) is also 
indicated. Status Monitor or COMMAND CENTER can indicate the 
location of the paper jam (the component where the paper jam has 
occurred). Remove the paper jam. After removing the paper jam, the 
printer will resume printing.
Possible Paper Jam Locations
The figure below shows the printers paper paths including the optional 
paper feeder. The locations where paper jams might occur are also 
shown here, with each location explained in the table below. Paper jams 
can occur in more than one component on the paper paths.
Face-up Tray
PT-310
Paper Feeder
PF-310
Paper jam message Paper jam 
locationDescription Reference page
Paper jam
MP Tray
Paper jam
EF
Paper jam
Bulk FeederA
Paper is jammed at the MP tray or 
optional envelope feeder or bulk paper 
feeder (if installed [FS-3920DN and 
FS-4020DN only]). page 6-14
page 6-18
page 6-18
Downloaded From ManualsPrinter.com Manuals 
						

							
Troubleshooting6-13
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting paper jam 
removal:
•If paper jams occur frequently, try using a different type of paper, 
replace the paper with paper from another ream, or flip the paper 
stack over. The printer may have problems if paper jams recur after 
the paper is replaced.
• Whether or not the jammed pages are reproduced normally after 
printing is resumed, depends on the location of the paper jam.
Utilizing Online Help Messages
Online help messages are available in the printer’s message display to 
provide simple instructions for clearing jams. Press ( ) when the paper 
jam message has appeared. Then a help message will appear to 
facilitate jam clearing in the location.
Paper jam
Cassette 1 (to 4)B Paper is jammed at the paper 
cassette. The cassette number can be 
1 (topmost) to 4 (bottom) [FS-2020D: 1 
and 2]. page 6-15
Paper jam
DuplexerC
Paper is jammed inside the duplex 
section. page 6-16
Paper jam
PrinterD
Paper is jammed inside the printer. page 6-17
Paper jam
Rear UnitEPaper is jammed inside the rear unit. page 6-18
Paper jam message
Paper jam 
location
Description Reference page
CAUTION  
When pulling the paper, pull  it gently so as not 
to tear it. Torn pieces of paper are difficult to remove and 
may be easily overlooked, deterring the paper jam recovery.
Downloaded From ManualsPrinter.com Manuals 
						

							
6-14Troubleshooting
MP Tray
Paper is jammed at the MP tray. Remove the jammed paper using the 
procedure given below.
1Remove the paper jammed at the MP tray.
2Open and close the top cover to clear the error.
Downloaded From ManualsPrinter.com Manuals 
						

							
Troubleshooting6-15
Paper Cassette/Paper Feeder
1
Pull out the cassette or optional paper feeder.
2Remove any partially fed paper. 
3Push the cassette back in securely. The printer warms up and 
resumes printing.
NoteCheck to see if paper is loaded correctly. If not, reload 
the paper.
Downloaded From ManualsPrinter.com Manuals 
						

							
6-16Troubleshooting
Duplexer
Paper is jammed in the duplex section. Remove the jammed paper using 
the procedure given below.
1Pull the paper cassette all the way out of the printer.
2Open the duplexers cover and remove any jammed paper.
3Insert the paper cassette into the slot in the printer. The printer 
warms up and resumes printing.
CAUTION  Do not touch parts in this area, because it may 
result in burn injury.
Downloaded From ManualsPrinter.com Manuals 
						

							
Troubleshooting6-17
Inside the Printer
1
Open the top cover and MP tray.
2Lift the developer unit together with the toner container out of the 
printer.
3Open the feed cover.
4Remove the paper from the printer
If the jammed paper appears to be pinched by rollers, pull it along 
the normal running direction of the paper.
5Insert the developer unit together with the toner container, back into 
the machine.
6Close the top cover and MP tray. The printer warms up and resumes 
printing.
NoteIf you cannot find a paper jam, try checking inside the 
rear of the printer. Refer to  Rear Unit on page6-18.
Downloaded From ManualsPrinter.com Manuals 
						

							
6-18Troubleshooting
Rear Unit
1
If paper is not completely ejected into the output tray, open the rear 
unit.
2Open the fuser cover and remove the jammed paper by pulling it out.
3Close the rear unit. The printer warms up and resumes printing out.
Envelope Feeder
Paper is jammed at the optional envelope feeder. Remove the jammed 
paper using the same procedure as for a jam at the MP Tray. Then, open 
and close the paper transfer unit. For details, refer to the Users Manual 
for the envelope feeder.
Bulk Paper Feeder
Paper is jammed at the optional bulk paper feeder. Detach the bulk 
paper feeder from the printer by sliding with the rail away from the 
printer, holding the bulk paper feeder by both hands. If paper is partially 
fed out from the feeders output slot, pull the paper out by hand.
NoteIf you cannot find a paper jam, try checking inside the 
rear of the printer.
CAUTION   The fuser unit inside th e printer is hot. Do not 
touch it with your hands as it  may result in burn injury. 
Remove jammed paper carefully.
Downloaded From ManualsPrinter.com Manuals 
						

							
Using the Operation Panel7-1
7 Using the Operation 
Panel
This chapter contains explanations on the following topics:
General Information 7-2
Understanding the Operation Panel 7-3
Using the Menu Selection System 7-8
Report Print 7-11
USB Memory (USB flash memory selection) 7-17
Job Box 7-19
Counter (Viewing the counter value) 7-25
Paper Settings 7-26
Print Settings 7-34
Network (Network settings) 7-47
Device Common (Selecting/Setting the common device) 7-52
Security 7-64
Job Accounting (Job Accounting selection/setting) 7-72
Admin (Administrator settings) 7-78
Adjust/Maintenance (Adjust/Main tenance selection/setting) 7-81
Downloaded From ManualsPrinter.com Manuals 
						

							
7-2Using the Operation Panel
General Information
This chapter provides the information you need to configure the Ecosys 
printer. In general you need to use the operation panel only to make 
default settings. You can make most changes to the printer settings 
using the printer driver through the application software.
You can also access the printers various settings from a remote 
location, by using the control panel, the printer driver or other utilities 
such as the Status Monitor Utility. Other printer utilities can be installed 
using the CD-ROM supplied with the printer.
The chapter describes the operation panel in detail, including its menus 
and the procedures for changing various printer settings.
NoteChanges to printer settings made using a software 
application override changes made using the operation panel.
Downloaded From ManualsPrinter.com Manuals 
						

							
Using the Operation Panel7-3
Understanding the Operation Panel
The operation panel on the top of the printer has a 2-line by 16-character 
liquid crystal display (LCD), eight keys, and three indicators (LED).
Messages that appear on the display and functions of indicators and 
keys are explained in this chapter.
Indicators
Message Display
Cursor Key
GO Key
MENU Key
OK Key
Cancel Key
Downloaded From ManualsPrinter.com Manuals