Konica Minolta PagePro 5650EN User Manual

Clearing Media Misfeeds 161
4Open the cover of the fuser unit 
and remove any misfed media.
If media is torn, check for 
any remaining media.
Make sure that the levers 
at both ends of the fuser 
unit are returned to the 
positions they were in 
before clearing the jam.
CAUTION
The area around the fuser unit is 
extremely hot.
Touching anything other than the 
indicated levers may result in 
burns. If you get burned, 
immediately cool the skin under 
cold water, and then seek 
professional medical...

Clearing Media Misfeeds 162
5Close the rear cover.
Make sure that the levers 
at the rear of the printer 
are returned to the posi-
tions they were in before 
clearing the jam.
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Clearing Media Misfeeds 163
Clearing a Media Misfeed at the Transfer Roller
1Remove any media from the 
center output tray.
2Open the top cover.
Do not touch any parts 
inside the printer.
3Hold the toner cartridge by the 
grip, and then pull it out slowly.
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Clearing Media Misfeeds 164
4Examine the interior after taking 
out the toner cartridge and 
remove any misfed media.
Rotating the roller on the 
left side helps releasing 
misfed media for 
removal.
If media is torn, check for 
any remaining media. 
5Hold the toner cartridge by the 
grip, and then insert it into the 
slot inside the printer.
Do not touch any parts 
inside the printer.
Ensure that the toner car-
tridge is firmly set.
6Close the top cover securely.
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Clearing Media Misfeeds 165
Note
Do not touch the surface of the 
transfer roller. Doing so may 
cause the print quality to 
deteriorate. 
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Clearing Media Misfeeds 166
Clearing a Media Misfeed at the Offset Tray
1Open the offset tray cover by 
pulling the tab at the top left of 
the cover.
2Remove any misfed media.
3Close the offset tray cover.
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Clearing Media Misfeeds 167
4Lift the second lever from the top 
left corner of the back of the 
printer.
5Open the rear cover.
Do not touch any parts 
inside the printer.
6Remove any misfed media.
If media is torn, check for 
any remaining media.
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Clearing Media Misfeeds 168
CAUTION
The area around the fuser unit is 
extremely hot.
Touching anything other than the 
indicated levers may result in 
burns. If you get burned, 
immediately cool the skin under 
cold water, and then seek 
professional medical attention.
7Close the rear cover.
Make sure that the levers 
at the rear of the printer 
are returned to the posi-
tions they were in before 
clearing the jam.
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Solving Problems with Media Misfeeds 169
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media.
Symptom Cause Solution
Several 
sheets go 
through the 
printer 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new,...

Solving Problems with Media Misfeeds 170
Media is 
misfeeding.The media is not cor-
rectly positioned in 
the tray.Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.Adjust the media guides in the tray to 
match the size of the media.
Warped or wrinkled 
media is loaded in the...