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Key Voice Voice Processing System Supervisor And Subscriber Guide

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Page 111

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-12to automatically play the message time and date at the beginning or end of the
message on the OTHER CUSTOMIZATIONS screen (VP systems) / GENERAL
INFORAMTION screen (NTVP systems).
2.5 Sending a MessageIf you press 2 from the Main menu to send a message, the VP system prompts you to indicate
the box number.  You can send a message to any mailbox or Group box, or to several
mailboxes or Group boxes. You can also send a message to one of the personal...

Page 112

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-13If you press 1, the VP system asks you to record your message after the tone.  Once you
record the message, the VP system offers the following options:DigitFunctionDescription1SendSend the message.  You are offered the following sending options:
1. Send with normal delivery (the default).
2. Send as an urgent message. Urgent messages are played first.
3. Send as a private message. Private messages cannot be
forwarded.
5. Send and be notified when...

Page 113

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-14DigitFunctionDescription*ScheduleSchedule this message for delivery at a future time and date.  The
VP system prompts you to enter the time and date for delivery of the
message, then plays back the information you entered for
confirmation.  Choosing this option takes the place of pressing 1
(send), which would deliver the message immediately.2.6 Changing Mailbox OptionsIf you press 3 from the Main menu to change the mailbox options, the VP system...

Page 114

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-152.6.1 Recording a Name
If you press 1 from the Options menu to record a name in the mailbox, the VP system plays
the current recording of the name and prompts you to change it:
“To replay your name, press 1.
To re-record your name, press 2.
To delete your name, press 3.
Or, to exit, press #.”
If you press 1, the VP system plays the current recording of the name, then plays the menu
again.
If you press 2, the VP system asks you to record your name after...

Page 115

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-16If you enter a number for a box that you do not own, the VP system says, “I’m sorry,
you do not own that box.” then re-plays the Options menu.  If you enter a number of
a box that you do own, the VP system plays the following menu:
“To replay the greeting, press 1.
To re-record the greeting, press 2.
To delete the greeting, press 3
To select a new active greeting, press 5.
Or, to exit, press #.”
Options 1, 2, and 3 function the same way as when you use...

Page 116

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-17Note:If the class of service assigned to the mailbox allows multiple greetings(ranging from 0 to 9), record greeting 0 first since this is the active greetingby default. You can then record additional greetings 1 through 9, as allowedby the class of service.2.6.3 Changing a Password
If you press 3 from the Options menu to change your password, the VP system prompts you
to enter a new password.  The password can contain the digits 0 – 9 and the...

Page 117

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-18like to change the number.”  If the call transfer service is currently disabled (off), you hear
the prompt, “Your calls are currently being transferred to voice mail.  Press 1 if you would
like to change the number.”
Press * to toggle the call transfer service on (callers are transferred to the telephone) and off
(callers hear the mailbox greeting immediately).  After you press *, the VP system voices a
confirmation prompt indicating the current state...

Page 118

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-19To change the message notification number, use the technique described above for changing
the call transfer service.  To toggle the message notification feature on or off, press *, also as
described above.
Note:This option allows you to change the first telephone number the VP systemcalls to inform you that you have new messages.  You can also togglemessage notification on and off using this option.2.6.6 Changing the Pager Service
If you press 6 from...

Page 119

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-20If you do not have any messages scheduled for future delivery, or after you have listened to
all of the future delivery messages, the VP system says, “You have no [more] messages
scheduled for future delivery,”
2.6.8 Changing the Personal Distribution Lists
If you press 8 from the Options menu to change a personal distribution list, the VP system
prompts you through the process of making personal distribution list modifications.  This
option allows you...

Page 120

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-21Once the VP system adds the extension you specified to or deletes it from the ACD group,
the system voices the confirmation prompt, “Extension [number] has been [added to /
deleted from] ACD group [name].”
2.7 Listening to Question Box AnswersIf the mailbox owns one or more Question boxes, you can press 4 to listen to answers
recorded as messages in the mailbox.  If you press 4 from the Main menu to listen to answers,
the VP system asks you whether you...
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