Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0029-3829.4.24 Routing Box Screen29.4.25 Talking Classifieds Gateway Box Screen 

INSTALLATION AND MAINTENANCE MANUAL 4/0029-3929.4.26 Telemarketing Box Screen, When to Call Tab 

INSTALLATION AND MAINTENANCE MANUAL 4/0029-4029.4.27 Telemarketing Box Screen, Call Control Tab 

INSTALLATION AND MAINTENANCE MANUAL 4/0029-4129.4.28 Telemarketing Box Screen, File Names Tab 

INSTALLATION AND MAINTENANCE MANUAL 4/0029-42 

INSTALLATION AND MAINTENANCE MANUAL 4/00Index-1Index
—2—
24 Hour Clock Display
configuration file options, 12-3
—8—
800
default Routing box 800, 1-4
801
default Routing box 801, 1-4
821
default Routing box 821, 1-5
—9—
9994
prototype mailbox 9994, default values, 1-6
—A—
A Record Matches if
IVR Box screen, 26-7
Access to Group Boxes
Class of Service screen, 4-34
default value, 1-5
Access to P.A.
Class of Service screen, 4-34
Access to PA
default value, 1-5
accessing
Auto Allocation screen, 27-15
box...

INSTALLATION AND MAINTENANCE MANUAL 4/00Index-2Owner, 5-67
Queue Announcement x Recorded, 5-71
Record Announcement buttons, 5-71
Rings to Answer, 5-68
Say Position in Line, 5-70
Start Hunting From, 5-69
Transfer if Answered within X, 5-68
understanding, 5-62
When Trying an Extension, 5-68
ACD Box screen
picture, 29-8
ACD Box screen, Enhanced tab
picture, 29-29
ACD Box screen, General tab
picture, 29-28
ACD Box screen, Queuing Options tab
picture, 29-28
ACD Box screen, Recorded Announcements tab
picture,...

INSTALLATION AND MAINTENANCE MANUAL 4/00Index-3Message Status Viewer, 1-9
Online Help, 1-11
PBX Setup, 1-12
understanding, 1-7
Voice Mail Viewer, 1-10
archiving
Question Box data, 7-96
Assume Hold
configuration file options, 12-4
Assume No Answer After X Rings
Telemarketing Box screen, 28-6
Assume no-answer after X rings
Mailbox screen, 5-15
Assume Page Confirm
configuration file options, 12-4
At Intervals of X Minutes
Fax Setup screen, 24-10
Mailbox screen, 5-24
attendant, live versus automated, 1-1,...

INSTALLATION AND MAINTENANCE MANUAL 4/00Index-4understanding, 5-1
understanding prototype mailbox, 5-5
understanding reserved boxes, 5-4
viewing current setup, 5-2
Box
Fax Box screen, 24-4
Gateway Box screen, 27-8
IVR Box screen, 26-5
box 800
default Routing box 800, 1-4
box 801
default Routing box 801, 1-4
box 821
default Routing box 821, 1-5
Box Name
Account Number Box, 5-73
ACD Box, 5-66
Directory Box, 5-60
Fax Box screen, 24-3
Gateway Box screen, 27-6
IVR Box screen, 26-4
Question Box, 5-40
Routing...

INSTALLATION AND MAINTENANCE MANUAL 4/00Index-5performing, 7-5
specifying call transfer types, 7-9
transfer types, 7-5
troubleshooting, 7-17
Call Transfer screen, 4-20
Detect Call-Progress Tones, 4-25
Detect Dial Tone, 4-24
Digits that Mean YES When Asking for
Confirmation, 4-26
Groups, 4-20
Max Time for Three-Way Call, 4-26
picture, 4-21, 29-2
Sequence to Complete a Transfer (Internal /
External), 4-22
Sequence to Initiate a Transfer (Internal /
External), 4-22
Sequence to Return from Busy (Internal /...