JVC Gz Ex310bu User Manual

Troubleshooting
Direct MonitoringTroubleActionUnable to connect to camera.
(URL required)0 Check whether the Wi-Fi connection is established successfully.
0 Check whether Wi-Fi is connected to “DIRECT-**EVERIO”.
0 Check whether the smartphone (or computer) is connected to the camera.
0 Try again after powering off and on the camera and the terminal (smartphone or computer).Unable to browse internet on the computer
when it is connected to the camera.0 The camera operates as an access point during direct...

INDOOR MONITORING (connection at home)TroubleActionUnable to connect to camera.(URL required)0 Check whether the Wi-Fi connection is established successfully.
0 Check to ensure that the camera and the terminal (smartphone or computer) are connected to the same
access point.
0 Try again after powering off and on the camera and the terminal (smartphone or computer).Unsure of URL to access from a web
browser.0 After INDOOR MONITORING is started, tap “CAMERA NETWORK INFO.” shown on the camera’s screen.
Enter...

OUTDOOR MONITORING (connection from the Internet)TroubleActionUnsure of URL to access from a web
browser.0 After OUTDOOR MONITORING is started, tap “CAMERA NETWORK INFO.” shown on the camera’s
screen.
Enter the address as shown in “URL(WAN):” into the web browser to access it.The URL (WAN) does not appear in the
network information.0 The URL (WAN) will not appear if dynamic DNS is not set on the camera.
To set dynamic DNS, perform the following steps.
1. Obtain an account with JVC dynamic DNS service...

0When the “HTTP Port” of the camera (set to “80” by default) is used by another device, connection cannot
be established. Change the “HTTP Port” of the camera.
“Changing the HTTP Port
(DIRECT MONITORING/INDOOR MONITORING/OUTDOOR MONITORING)” ( A p. 155)Using Wi-Fi (GZ-EX355/GZ-EX310)194 

E-mail (Notification Mail, Video Mail)TroubleActionUnable to send e-mails.0Check that the settings of the e-mail server are correct.
0 Check that the settings of the sender’s e-mail address are correct.
0 Check that the username and password are correct.
0 If you are using an e-mail service that is not from your provider, it may be necessary to change the SMTP
settings.
0 Some free e-mail services from web browsers or e-mail softwares (SMTP) may have default SMTP settings
that do not allow e-mails to be...

Wi-Fi Specifications
Wi-Fi SpecificationsItemDetailsWireless LAN StandardIEEE802.11b/g/n (2.4GHz band)Wi-Fi securityEncryption: WEP, WPA, WPA2
*WPA and WPA2 are supported only by the personal mode (PSK).
DIRECT MONITORING / INDOOR MONITORING / OUTDOOR MONITORING
o When Using Everio sync. 2
ItemDetailsSupported TerminalsiPhone/iPad/iPod touch: iOS 5.1 or later
Android: Android 2.3 or later
0 There is no guarantee that the operations will work with all terminals.
0 “Everio sync. 2” for iPhone/iPad cannot...

AudioAAC 48kHz 16 bits 2chTimeMax. 15 seconds
DETECT/MAIL
ItemDetailsStill Image TransmissionJPEG 640x360Using Wi-Fi (GZ-EX355/GZ-EX310)197 

DIRECT MONITORING
You can monitor images being captured by Everio to your smartphone or
PC. While you are busy, you can monitor your baby who is sleeping in the room next door.INDOOR MONITORING
Images being captured by Everio can be set to your PC or smartphone when
your children return home, via the wireless LAN router.
OUTDOOR MONITORING
Images being captured by Everio can be sent to the grandparents’ PC or
smartphone, by the wireless LAN (Wi-Fi spot) via the Internet.
DETECT/MAIL
When your child...

DIRECT MONITORING
o Setting (Once setting is done, start from the “Regular
Operation” below)
Create a QR code.
o Enter values in the required items for direct monitoring.
0 Password: set a password to connect this camera to the device by direct
monitoring. (8 to 63 characters (64 characters in case of hexadecimal))
0 Enforced Group Owner: setting used to enable a connection with a device
that does not support Wi-Fi Direct. Normally set to “ON”.
0 HTTP Port: Normally set to “80”.
Display the screen for...

.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014) icon.
(Operation on this camera)
.
3Tap the “DIRECT MONITORING” ( 0010) icon in the “Wi-Fi” menu.
(Operation on this camera)
.
4Tap “START” ( 000C).
(Operation on this camera)
.
0When iFrame is selected for “VIDEO REC FORMAT”, the following
display appears and recording mode is switched to the 60i mode in
AVCHD.
0 This display disappears automatically after approximately 3 seconds,
but disappears immediately if the screen is tapped.
.
5Check the SSID and...