Inter-Tel Glx Issue 1 Owners Guide

							KEYSET FEATURES 
DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) KEYS 
(EXECUTIVE KEYSET ONLY) 
The Executive Keyset has 12 DSS/BLF keys that provide one-key in- 
tercom access to each of the 12 keysets. The lamps under the 
DSS/BLF keys create a busy lamp field and flash at different 
rates to indicate the status of each keyset. Each flash rate has 
a distinct meaning, as described below. Flash rates are given in 
interruptions per minute (IPM) or seconds on/off. 
Flash Rate Indication 
STEADY (constantly lit) The keyset is busy. 
LOCK-OUT $LASH The keyset is in lock-out (off hook 
(0.5 sec. on/3.5 sec. off) with no activity or unplugged). 
SLOW FLASH (30 IPM) An outside call is recalling. 
(1.0 sec. on/l.0 sec. off) 
DND FLASH 
The keyset is in do-not-disturb. 
(3.5 sec. on/O.5 sec. off) 
MEDIUM FLASH (60 IPM) The keyset is in call forward mode. 
VOLUME CONTROLS 
The ringer volume and speaker volume are controlled by separate 
thumbwheels on the side of the keyset. 
AUDIBLE SIGNALS 
Off-Book ringinq: When the keyset is busy, it will ring every 6 
seconds to notify the user that an intercom or transferred call 
is waiting. 
A short ring tone and a slow-flashing line key in- 
dicate an outside call waiting; a double ring tone and a slow- 
flashing SYS HOLD key indicate an intercom call waiting. 
Confirmation tones: 
The system produces a confirmation tone to 
acknowledge that a key has been pressed on the keyset. 
These 
tones are heard through the handset or internal speaker for as 
long as the key is depressed. DTMF tones are heard while dialing 
or when a speed-dial number is dialed. 
Ring Tones and Busy Signals: Ring tones and busy signals are 
heard through the handset or the keysets internal speaker. 
When 
the speakerphone is in use (keyset is on hook), ring tones and 
busy signals normally heard through the handset are heard through 
the keysets internal speaker. 
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							c 
KEYSET FEATURES 
Tone/Signal 
Long ring tone every 6 
seconds (- - -) 
One double ring tone (--I 
Double ring tone every 2 
seconds (-- -- --) 
One triple ring tone (---I 
Busy signal (- - - - - - - -1 
Five busy signals (- - - - -1, 
then music, if available 
Triple ring tone every 15 
seconds (--- --- ---I 
Four fast ring tones every 2 
seconds (---- ---- ----) 
Fast busy signal (---------I Indication 
Incoming or transferred outside 
call is ringing in. 
Outside call is recalling from 
hold. 
Incoming intercom call can be 
answered handsfree. 
Private intercom call ringing 
in. 
You have accessed the paging 
equipment. 
C.O. line is busy. 
Your keyset is restricted from 
accessing the selected C.O. 
line. 
All conference circuits are 
busy when you attempt to 
establish a conference with 
an outside call. 
You are camped on to a busy 
keyset. 
Unsupervised conference (initi- 
ated by you) still in pro- 
gress. 
The called keyset is in do-not- 
disturb. 
You dialed an invalid or un- 
equipped intercom number. 
Your keyset is toll restricted. 
The inactivity timer expired. 
Another keyset is camped on to 
the busy keyset you are call- 
ing. 
All intercom channels are busy. 
All conference circuits are 
busy when you attempt to 
establish a conference with 
an intercom call. 
Call forward cannot be com- 
pleted. 
GLX Owners Guide (Issue 1, 11/85) 
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							REYSET FEATURES 
SPEAKERPHONE 
Every keyset has an integrated (built-in) speakerphone that al- 
lows handsfree operation on outside calls and handsfree answering 
of intercom calls. The speakerphone is automatically activated 
by incoming intercom calls or when a line key is pressed while 
the keyset is on hook. The ON/OFF key is used to transfer the 
voice path between the handset and the speakerphone and to hang 
up from handsfree calls. 
There are two keyset programming options that can affect the 
speakerphone. Option 2 disables the handsfree feature on incom- 
ing intercom calls. Option 4 disables the feature that auto- 
matically activates the speakerphone when a line key is pressed. 
With either option enabled, the ON/OFF key is used to control the 
speakerphone. 
HEADSET CONNECTION AND OPERATION 
Two types of $-conductor, modular headsets can be attached to the 
keysets: headsets that have dynamic microphones or headsets with 
carbon microphones that have an external AC power source. When 
the headset is attached, the headset feature code (#04) must be 
entered to enable it. The headset is activated when the keyset 
user receives a handsfree intercom call, presses the ON/OFF key, 
or presses a line key. The ON/OFF key is also used to disconnect 
calls. The speakerphone cannot be used when a headset is enabled 
(headset code #04 has been entered). 
To connect a headset: 
(1) Disconnect the handset by unplugging the handset cord from 
the base of the keyset. Leave the handset in the cradle. 
(2) Insert the headset plug into the vacant handset jack. 
(3) While on hook, dial #04 to enable the headset feature. 
To disconnect the headset: 
(1) Reattach the handset. 
(2) While on hook, dial #04 to disable the headset feature. 
GLX Owners Guide (Issue 1, 11/85) Page 14  
						

							* KEYSET FEATURES 
DATA DEVICE INTERFACE (EXECUTIVE KEYSET ONLY) 
The Executive Keyset has a modular jack (labeled DATA) that can 
be used for connecting a data device (such as a data terminal or 
personal computer) that has a direct-connection modem with an 
RJll C.O. line interface. It is used to communicate with remote 
data equipment through an intercom channel or outside line. 
While the data device is in use, the keyset user cannot place or 
receive calls. An outside call ringing in or an intercom call 
camping on will not interfere with the data transmission. 
To connect the data device to the Executive Keyset: Insert the 
connector end of the data device interface cable into the keyset 
DATA jack. 
To access a remote computer using a C.O. line: 
(1) Lift the 
handset and press an unlit line key. 
(2) Dial the telephone number or intercom number at the remote 
computer site. 
(3) When you hear the modem tone, press the DATA key and hang up. 
The DATA key flashes slowly. 
To access a remote computer using an intercom channel: 
(1) Lift the handset and press the desired DSS/BLF key. 
(2) Notify the called party that you wish to connect the device. 
(3) When the called party activates the remote computer by press- 
ing the DATA key, you hear modem tone. Press your DATA key 
and hang up. Both DATA keys flash slowly. 
To terminate the connection with the computer: 
EITHER, press the DATA key. The C.O. line or intercom 
channel is disconnected and the DATA key is unlit. 
OR. if you wish to speak to the party at the computer site 
after the data ,transmission, lift the handset and press the 
DATA key. This can only be done if the modem at the computer 
site can be turned off without dropping the C.O. line. 
GLX Owners Guide (Issue 1, 11/85) Page 15  
						

							INTERCOM CALLS 
The GLX System has two intercom channels that allow keyset users 
to place calls to one another. Intercom calls can be placed by 
dialing a two-digit intercom number (lo-21), pressing a DSS/BLF 
key on an Executive Keyset, or dialing 0 to call the attendant. 
Intercom calls ring in handsfree unless keyset option 2 is en- 
abled or unless the call was placed as a private intercom call. 
If desired, a keyset user can camp on to a busy keyset and wait 
until the keyset is available. 
The following intercom features are described in this section: 
l Ring Intercom First 
0 Private Intercom Calls 
l Receiving and Placing Intercom Calls l DSS/BLF Key Skipping (Executive Keyset Only) 
RING INTERCOM FIRST 
Incoming intercom calls activate the keysets speaker and micro- 
phone to allow the user to answer handsfree. The handsfree in- 
tercom feature can be disabled for a specific keyset by enabling 
keyset option 2. This causes all incoming calls to ring in as 
private intercom calls. The keyset user hears a double ring tone 
every 2 seconds and must lift the handset or press the ON/OFF key 
to answer. 
PRIVATE INTERCOM CALLS 
When desired, 
a keyset user can place a private (non-handsfree) 
call to another keyset by dialing 8 before dialing the intercom 
number or before pressing a DSS/BLF key on the Executive Keyset. 
This causes the call to ring in as a private intercom call in- 
stead of ringing in handsfree. The called party hears a double 
ring tone every 2 seconds and must lift the handset or press the 
ON/OFF key to answer. 
RECEIVING AND PLACING INTERCOM CALLS 
Procedures apply to both Standard or Executive Keysets unless 
otherwise specified. 
To receive an intercom call: If you hear one double ring tone 
and a call announcement and the ON/OFF key is lit: 
EITHER, respond handsfree. 
OR, lift the handset for privacy. The ON/OFF key is unlit. 
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							INTERCOM CALLS * 
To receive a private intercom call: If you hear a double ring 
tone every 2 seconds: 
EITHER, lift the handset. 
OR, press the ON/OFF key to speak handsfree. 
lights. The ON/OFF key 
You hear a confirmation tone and a double ring tone. 
To place an intercom call: 
Note: When placing an intercom call, 
inactivity timer expires. begin dialing before the 
If the timer expires, the system locks 
out the keyset; if the handset is off hook, the system also sends 
a fast busy signal until you hang up. 
(1) Lift the handset. 
(2) If you want to place a private intercom call, dial 8. 
(3) Dial the desired intercom number or press the desired DSS/BLF 
key (Executive Keyset only). The DSS/BLF key lights. 
a. If you called a handsfree keyset, 
double ring tone. speak after you hear the 
b. If you placed a private intercom call or called a keyset 
with the handsfree feature disabled, you hear a double 
ring tone every 2 seconds until answered. 
c. If you dialed an invalid intercom number or if both inter- 
com channels are busy, you hear a fast busy signal. 
If the desired keyset is busy, you can press the lit DSS/BLF key 
or dial the intercom number and camp on until the party is avail- 
able. If the keyset has a previous intercom call waiting, you 
hear a continuous fast 
busy signal. 
To initiate intercom camp-on: 
not hang up. When you hear a busy signal, do 
After the fifth 
busy signal, you camp on and hear 
music, if available. (If you hear a continuous fast 
busy signal, 
another keyset is camped on to the keyset. 
later.) Hang up and try 
When the keyset is available, your call rings in as 
usual. 
GLX Owners Guide (Issue 1, 11/85) Page 17  
						

							INTERCOM CALLS 
D~S/BLF KEY SKIPPING (EXECUTIVE KEYSET ONLY) 
Executive Keysets have DSS/BLF keys that can be used to place in- 
tercom calls. If an Executive Keyset user presses a DSS/BLF key 
while on an intercom call, the current call is dropped and a call 
is placed to the keyset associated with the pressed DSS/BLF key. 
This is faster than pressing and releasing the hookswitch and 
then pressing the desired DSS/BLF key. 
To use DSS/BLF key skipping: When you are finished with an in- 
tercom call and wish to place another intercom call, do not hang 
up. Press the DSS/BLF key of the party you wish to call. You 
are disconnected from the first call and hear the second call 
ring as usual. 
Note : Pressing a DSS/BLF key and hanging up while on an outside 
call transfers the outside call to the called keyset. 
OUTSIDE CALLS 
The following outside call features are described in this sec- 
tion: 
l Receiving and Placing Outside Calls l Outside Dial Tone Restore and Timed Hookflash l Line Key Skipping l On-Hook Dialing of Outside Calls 
RECEIVING AND PLACING OUTSIDE CALLS 
To receive an outside call: When you see a slow-flashing line 
key and hear a ring tone every 6 seconds (at your keyset or an- 
other keyset), lift the handset and press the slow-flashing line 
key. The call is connected and the line key is steadily lit. 
To place an outside call: 
(1) Lift the handset and press an unlit line key. If you hear a 
busy signal, you tried to access a busy C.O. line or the C.O. 
line you selected is restricted. Line key is lit when the 
line has been accessed. 
(2) Dial the desired telephone number. You may manually dial the 
number or use the speed-dial or redial features. If you hear 
a fast busy signal after dialing, your keyset is toll re- 
stricted. 
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							* OUTSIDE CALLS 
OUTSIDE DIAL TONE RESTORE AND TIMED HOORFLASH 
The GLX System is designed to send a timed hookflash when the 
keyset user presses the line key (or the FLASH key on the Execu- 
tive Keyset) while on an outside call. 
This allows the user to 
disconnect from one call and restore dial tone on the same C.O. 
line to place a second call. 
This is faster than pressing and 
releasing the hookswitch and then pressing the line key to make a 
call. 
A timed hookflash may be required when the system is used behind 
a PBX system or to access telephone company features. 
If so, the 
keyset user simply presses the line key (or FLASB key) instead of 
the hookswitch when a hookflash is needed. If the system is used 
behind a PBX, this feature will re-access PBX features instead of 
restoring C.O. dial tone. 
To restore outside dial tone: 
After you are finished with the 
call, 
do not hang up. Press the same line key (or FLASH key on 
an Executive Keyset). 
You hear dial tone and can place an out- 
going call. 
LINE KEY SKIPPING 
Line key skipping allows keyset users to disconnect from one out- 
side call and access another C.O. line by pressing another line 
key. This is faster than pressing and releasing the hookswitch 
and pressing a line key. If the system is used behind a PBX, 
this feature will re-access PBX dial tone instead of accessing 
C.O. dial tone. 
To use line key skipping: After you are finished with an outside 
call, do not hang up. 
Press an unlit line key to place a call or 
press a flashing or fluttering line key to answer a ringing, re- 
calling, or holding outside call. The selected line key lights. 
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							ODTSIDE CALLS 
ON-HOOK DIALING OF OUTSIDE CALLS 
A keyset user can place an outside call without lifting the hand- 
set, using the integrated speakerphone. This method allows the 
user to speak handsfree once the call is connected. 
To dial while on hook: 
Note : If your keyset speakerphone has been disabled by keyset 
option 4, 
you must press the ON/OFF key to turn on the speaker- 
phone before you press the unlit line key. 
(1) While on hook, press an unlit line key. The line key and 
ON/OFF 
key light. You hear outside dial tone. 
(2) Dial the desired telephone number. 
(3) When the called party answers, 
EITHER, respond handsfree. 
OR, lift the handset for privacy. The ON/OFF key is unlit. 
Note : At any time during a handsfree call, you may lift the 
handset for a private conversation. To return to the speak- 
erphone, press the ON/OFF key and replace the handset. 
(4) To disconnect, press the ON/OFF key (if on hook) or hang up 
(if off hook). 
SYSTEM AND STATION SPEED DIALING 
Speed dialing allows keyset users to store frequently dialed num- 
bers. There are two types of speed dialing available on the GLX 
Sys 
tern : station speed dialing and system speed dialing. Both 
station and system speed-dial numbers are stored in the data 
base, which is protected by the data base back-up battery. In 
the event of a power failure, they will not be erased. 
Speed-dial numbers can contain up to 32 digits, including pauses. 
For example, the number can contain an SCC local telephone num- 
ber, a pause, the access code, a pause, and the desired telephone 
number. 
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							SYSTEM AND STATION SPEED DIALING 
STATION SPEED DIALING 
Up to nine station speed-dial numbers can be stored by keyset 
users for their personal use. They are identified by a one-digit 
memory location code (l-9). Location code 1 is also used for the 
call forwarding feature. 
To store or change station speed-dial numbers: 
Note: If you make a mistake while dialing the number, press any 
line key. If you press an invalid key or dial an invalid loca- 
tion code, you hear four fast tones and the keyset is returned to 
the idle state. In either case, the original number is retained. 
(1) While on hook, press the SPDL key. The SPDL key flutters. 
(2) Dial the one-digit memory location code (l-9). 
(3) Dial the telephone number (up to 32 digits, including the 
pauses). To include pauses in the number, press the SPDL key 
once for each pause. If more than 32 digits are dialed, only 
the last 32 digits are retained. 
(4) Lift and replace the handset. You hear a confirmation tone 
and the SPDL key is unlit. 
To dial station speed-dial numbers: 
(1) Lift the handset and press an unlit line key. 
(2) Press the SPDL key. The SPDL key lights. 
(3) Dial the one-digit memory location code (l-9). The number is 
dialed and the SPDL key is unlit. If you dial an invalid 
location code, you hear a busy signal and the C.O. line is 
placed on hold. 
To erase a station speed-dial number without entering a new 
number: 
(1) While on hook, press the SPDL key. The SPDL key flutters. 
(2) Dial the memory location code (l-9) to be erased. 
(3) Press the SPDL key again. 
(4) Lift and replace the handset. You hear a confirmation tone 
and the SPDL key is unlit. 
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