Inter-Tel Encore Installation, Programming And Maintenance Version 4 Manual

Page xi
Table of Contents
ENCORE MANUAL, Issue 4.0 – July 2002
CONTENTS PAGE
5. Extension Programming  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-16
6. Line Programming   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-24
7. System Program Planning Sheets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-32
8. Extensions Program Planning Sheets . . . . . . . . . . . . . . ....

Page  xii
Table of Contents
ENCORE MANUAL, Issue 4.0 – July 2002
Troubleshooting 7-1
1. Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
2. Outgoing Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-2
3. Incoming Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-3
4. Internal Calls  . . . ....

Page xiii
NUMBER TITLE PAGE
List of Tables
ENCORE MANUAL – Issue 4.0 – July 2002
Overview
Table 1-1: System Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-7
Installation
Table 2-1: Encore System Environmental Condition Requirements . . . . . . . . . . . . . . . . . .  2-5
Table 2-2: Main CPU Connections - Cable A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-20
Table 2-3: Expansion Card Connections - Cable B . . . . ....

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List of Tables
ENCORE MANUAL, Issue 4.0 – July 2002
NUMBER TITLE PAGE
RMS Maintenance
Table 6-1: RMS Maintenance System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-13
Replacement Parts
Table 8-1: System Components and Related Part Numbers  . . . . . . . . . . . . . . . . . . . . . . . .  8-3 

Page  xv
FCC Regulations
ENCORE MANUAL, Issue 4.0 – July 2002
FCC Regulations
Important
1.This equipment complies with Part 68 of FCC rules. On the side of the KSU is a label
that contains, among other information, the FCC registration number and ringer equiva-
lence number (REN) for this equipment. Customers connecting this equipment to the
telephone network shall, before such connection is made, give notice to the telephone
company of the particular line(s) to which such connection is to be made, and...

Page  xvi
FCC Regulations
ENCORE MANUAL, Issue 4.0 – July 2002
6.In the event of trouble with the telephone line(s), this equipment must be disconnected
from the telephone line(s). If trouble ceases, the equipment must be repaired by an
authorized factory service representative. If the trouble continues to occur with the
equipment disconnected, the telephone company should be notified that they have a
problem. If this is the case, repairs or adjustments made by the telephone company will
be made at their...

Page  xvii
Safety Regulations
ENCORE MANUAL, Issue 4.0 – July 2002
Safety Regulations
Important Safety Instructions
The following safety information is reprinted from UL 1459. When using your telephone
equipment, basic safety precautions should always be followed to reduce the risk of fire, elec-
tric shock, and injury to persons, including the following:
  1.Read and understand all instructions.
  2.Follow all warnings and instructions marked on the product.
  3.Unplug this product from the wall outlet...

Page  xviii
Safety Regulations
ENCORE MANUAL, Issue 4.0 – July 2002
13.Unplug this product from the wall outlet and refer servicing to qualified service person-
nel under the following conditions:
a.When the power supply cord or plug is damaged or frayed.
b.If liquid has been spilled into the product.
c.If the product has been exposed to rain or water.
d.If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating...

Page  xix
Limited Warranty
ENCORE MANUAL, Issue 4.0 – July 2002
Limited Warranty
For a period of 18 months from the date of purchase, INTER-TEL warrants the Equipment
(except for fuses and lamps) to be free from defects in material, workmanship, or both, and to
comply with specifications for the Equipment, as set forth in the Installation Manual. Buyers
sole and exclusive remedy for breach of this Limited Warranty shall be to have the defective
Equipment (or parts) repaired or replaced at INTER-TELs...

Page  xx
Software License Agreement
ENCORE MANUAL, Issue 4.0 – July 2002
Software License Agreement
THE FOLLOWING IS A SITE LICENSE AGREEMENT RELATING TO THE INTER-TEL
SOFTWARE. PLEASE CAREFULLY READ ALL OF THE TERMS AND CONDITIONS
BEFORE PROCEEDING. THE SOFTWARE REFERENCED HEREIN IS LICENSED IN
ACCORDANCE WITH THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO
NOT ACCEPT SUCH TERMS AND CONDITIONS YOU WILL NOT BE PERMITTED TO
USE THE SOFTWARE. IF YOU ACCESS OR USE SUCH SOFTWARE IN CONTRAVEN-
TION OF THE TERMS...