Inter-Tel Axxess Standard And Basic Digital Keysets And Axxessory Talk Voice Mail Guide

							PERSONAL OPTIONS
47AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Call Screening Transfer Method
This feature is available only if your mailbox has the option enabled. Depending on
the Transfer Method you select, transferred calls from AXXESSORY Talk may be
unannounced (as usual), or one of the following may occur: 
•“Announce Only” Calls: Before Voice Mail transfers a call to you, a prompt
asks the caller to record his or her name. When you answer, you hear “You have a
call from (callers name).”
•“Screened” Calls: Before Voice Mail transfers a call to you, a prompt asks the
caller to record his or her name. When you answer, you hear “You have a call
from (callers name),” You can choose whether to accept the call. (See page 12.)
To change your Transfer Method (if allowed):
—Enter your mailbox as described on page 38. Then press   to select the Personal
Options Menu. 
—Press   for More Options and then press  . The system tells you what your
current Transfer Method is. You can then select the desired Transfer Method, as
follows:
To select unannounced transfers, press  .
To select screened transfers, press .
To select announce only transfer, press  .
To return to the Personal Options menu without changing the Transfer Method,
press .
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							48
USING THE VOICE MAIL DIRECTORY
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING THE VOICE MAIL DIRECTORY
The mailbox and extension number directories can be used any time Voice Mail asks
you to enter a mailbox number. You use the keypad keys to enter the name. The sys-
tem then plays the closest matching directory name that corresponds to the entry. 
•Display Keysets: Press the keys to enter the name. The number of times a key is
pressed determines which character is entered, as shown below. When adjoining
characters are under the same key, press    to  advance  to  the  next  character.
For example, 5666 FWD 66337777 enters JONES.
•Non-Display Keysets: Press a single digit on your telephone dial pad for each
letter or character entered. For example, keypad key   shows ABC, key 
shows DEF, etc. To enter JONES, you would press  . Some charac-
ters are not shown on the keys: for “Q” press  , for “Z” press  , for punctua-
tion marks press the   key.
If you press   at any time while spelling a name, the voice mail system will play a
helpful prompt instructing you how to enter a name. 
To use the directory:
—Dial the Voice Mail extension number, then press    for Directory Services.
—Enter the desired name, as described above, then press  . 
—The selected name is played. Do one of the following:
 •To accept the name, press  .
 •To hear the previous name in the directory, press . 
 •To hear additional information for the selected name (if allowed), press .
 •To hear the next name in the directory, press  . 
 •To spell a different name, press   and spell a new name as described above. 
 •To switch the first/last name sort order, press
 .
NUMBER OF TIMES KEY IS 
PRESSED
KEY12345
1- & ( ) 1
2A B C’2
3D E F ! 3
4G H I * 4
5J K L / 5
6M N O # 6
7P Q R S 7
8T U V ? 8
9W X Y Z 9
0@:.,0
FWD
23
56637
79
1
0
#
#
#
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							DEFAULT FEATURE CODES
49AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide

Use the blank spaces below to enter custom feature codes if your telephone system
has been reprogrammed with new codes.
O
UTSIDE LINE ACCESS CODES
EXTENSION NUMBERS
GENERAL FEATURE CODES
ACCESS CODE NAMEACCESS CODENEW CODE
Select Line Group 1-208  9201-9299, 93000-93107
Automatic Route Selection 9200
Emergency Call 911
Outgoing Call 8
EXTENSION NAMEEXTENSION NUMBERNEW NUMBER
Phone Extensions 1000-1511
Hunt Groups 2000-2074
Attendant 0
FEATURE NAMEFEATURE CODENEW CODE
Account Code – Following Calls 391
Account Code – Optional 390
ACD Agent Log In 326
ACD Agent Log Out 327
ACD Agent Log In/Out 328
ACD Agent Wrap-Up Terminate 329
Agent Help Request 375
Agent Help Reject 376
Answer (Ringing Call) 351
Automatic Intercom Access On/Off 361
Automatic Line Access On/Off 360
Automatic Line Answer 350
Background Music On/Off 313
Call Forward All Calls 355
   Call Forward If Busy 357
   Call Forward If No Answer 356
   Call Forward No Answer/Busy 358
Conference 5
Change Language 301
Data 340
Default Station 394
Directory 307
Display Time And Date 300
Do-Not-Disturb 370
   Do-Not-Disturb Cancel 371 
						

							50
DEFAULT FEATURE CODES
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
GENERAL FEATURE CODES (CONTINUED)
FEATURE NAMEFEATURE CODENEW CODE
   Do-Not-Disturb On/Off 372
   Do-Not-Disturb Override 373
Feature Key Default 395
Group Listen 312
Handsfree On/Off 319
   Headset On 315
   Headset Off 316
Headset On/Off 317
Hold – Individual 336
Hold – System 335
Hookflash 330
Hunt Group Remove 322
Hunt Group Replace 323
Hunt Group Remove/Replace  324
Message 365
   Cancel Message That You Left 366
   Cancel Message On Your Phone 368
   Silent Message 367
Microphone Mute On/Off 314
Page 7
Page Receive On/Off 325
Program Baud Rate 393
Program Keys 397
Program Station Password 392
Queue (Callback) Request 6
Record-A-Call 385
Redial 380
Reminder Message 305
Reminder Message Cancel 306
Remote Programming 359
Reverse Transfer (Call Pick-Up) 4
Review Keys 396
Ring Intercom Always On/Off 377
Ring Tone Selection 398
Station Speed Dial 382
   Station Speed Dial Programming 383
System Forward Enable 352
   System Forward Disable 353
   System Forward On/Off 354
System Speed Dial 381
Switch Keymap 399
Transfer To Hold 346
Transfer To Ring 345