Inter-Tel Axxess Standard And Basic Digital Keysets And Axxessory Talk Voice Mail Guide

USING THE MESSAGE KEY
17AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Receiving Messages
The Basics
When you see a flashing MSG key:
—Lift the handset and press the flashing  . A call is automatically placed to
the phone or message center that left the displayed message.
Options
To select the message you want to answer first (display keysets only):
—If your MSG key is flashing, one or more messages are waiting. With the handset
in the cradle, press 
 repeatedly to view your waiting messages....

18
TRANSFERRING CALLS
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
TRANSFERRING CALLS
Transferring To Another Extension
—To transfer so that the call rings at the other phone: Press .
To transfer so that the call is on hold at the other phone: Press  and dial
press 
.
—Dial the desired extension number.
—Wait for an answer, announce the call, and then hang up to complete the transfer. 
—If the number is busy, there is no answer, or the transfer is refused, return to the
caller being...

FORWARDING CALLS
19AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
FORWARDING CALLS
Manual Call Forwarding
With manual call forwarding, you can choose to send incoming calls to another exten-
sion number. You may also be able to forward calls to outside numbers, if your phone
is programmed to allow it.
To forward calls:
—Press   or enter one of the following feature codes:
 • (Call Forward All Calls): All incoming calls are forwarded without
ringing at your phone.
 • (Call Forward If No...

20
STATION SPEED DIALING
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
STATION SPEED DIALING
Storing Speed-Dial Numbers On Your Phone
You can store up to 10 personal speed-dial numbers and associated names in station
speed-dial “locations” 0-9. These locations are then dialed using a feature key or code
plus one of the numbers 0-9 on your keypad. Or, if you have programmable feature
keys, you can create Station Speed-Dial keys (as described on page 30) for one-touch
speed dialing.
To program...

SYSTEM SPEED DIALING
21AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
To view the current programming of Station Speed-Dial keys:
—With the handset in the cradle, dial  .
—Press the Station Speed-Dial key to be viewed.
—Press   to exit.
To erase a station speed-dial name and/or number:
—With the handset in the cradle, dial  .
—Dial the location code 0-9 to be erased OR press the Station Speed-Dial key to be
erased.
—To remove the name, press   repeatedly until the name is erased.
—Press   to...

22
REDIALING A NUMBER
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
REDIALING A NUMBER
If you reach a busy number, are disconnected, or if there is no answer, the number in
your redial memory can be redialed easily. An outside line is automatically selected
and the telephone number is redialed. 
Your phone can be programmed to store, in redial memory, the last outside telephone
number that you dialed or an outside telephone number that you saved. (Your trainer
or system administrator can tell...

USING THE DIRECTORIES
23AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING THE DIRECTORIES
The optional directories allow display keyset users to “look up” extension numbers,
system speed-dial numbers, and feature codes, and their associated names.
 If searching for a name, you do not need to enter the full name. The system will find
the closest match and show the number and its associated name on your display. If
desired, you can then dial the displayed number.
To perform a directory...

24
USING DO-NOT-DISTURB MODE
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING DO-NOT-DISTURB MODE
Placing your phone in do-not-disturb halts all pages and calls to your phone (except
for queue callbacks, recalls, and direct ring-in calls). Other users calling your phone
hear a repeating signal of four fast tones. If they have a display, they also see the do-
not-disturb message you have selected. There can be up to 20 different Do-Not-Dis-
turb messages in your telephone system. They can...

USING RECORD-A-CALL
25AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING RECORD-A-CALL
If your telephone system is equipped with an AXXESSORY Talk voice processing
unit, your phone may be programmed to use the Record-A-Call feature. If so, you can
dial a feature code whenever you want to record an ongoing call in a mailbox mes-
sage. You can retrieve the message later, just as you would any other mailbox mes-
sage.
To use the Record-A-Call feature:
—While on a call, press   and dial  .
—If...

26
PAGING
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
PAGING
The Paging feature allows announcements to be made through keyset speakers. If
your system is equipped with optional external paging equipment, announcements can
also be made through the external speaker(s).
There can be up to 10 paging zones. Each paging zone can contain different combina-
tions of keysets and the external paging equipment. Your trainer or system administra-
tor can tell you how your paging zones are programmed....