Inter-Tel Axxess Standard And Basic Digital Keysets And Axxessory Talk Voice Mail Guide

ABOUT AXXESSORY TALK VOICE MAIL
7AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
ABOUT AXXESSORY TALK VOICE MAIL
The AXXESSORY Talk Voice Mail system allows callers to send and receive
recorded messages from any station or touch-tone telephone.
The telephone system users are assigned “voice mailboxes” that usually have numbers
that match the users’ extension numbers. However, sometimes an “unassociated”
mailbox can be programmed to signal a non-matching extension number when it
receives a...

8
INTERCOM CALLS
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
	


INTERCOM CALLS
Placing Intercom Calls
The Basics
To place an intercom call:
—With or without the handset lifted, dial an extension number.
—If your call goes through handsfree to a keyset’s speaker, speak after you hear a
double tone.
If you hear continuous ringing, wait for the call to be answered.
Options
If you want to place a non-handsfree call that will ring at the other keyset until
answered:
—Press...

INTERCOM CALLS
9AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Receiving Intercom Calls
The Basics
To receive an intercom call that comes in through your speakerphone:
—Respond handsfree OR lift the handset for privacy. 
To receive a ringing (non-handsfree) intercom call:
—Lift the handset for privacy OR press   or   to respond handsfree.
Options
To disable your phone’s handsfree answering feature and make all incoming calls
ring until you answer them:
—With the handset in the cradle, dial  ....

10
OUTSIDE CALLS
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
OUTSIDE CALLS
Placing Outside Calls
The Basics
To place an outside call:
—With or without the handset lifted, press  .
—Dial the desired number. (If you see a request for an account code and hear a sin-
gle progress tone, you must dial an account code before you can place your call.)
—When finished with the call, hang up. 
Note To make an emergency call, simply dial   to automatically place a call
to the preset emergency number....

OUTSIDE CALLS
11AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Answering Outside Calls
The Basics
—Lift the handset OR press  .
Options
Depending on how your system is programmed, you may be able to use one of the
following methods instead of pressing the ANSWER key:
—Press the flashing CALL key, if you have one.
—Press the flashing LINE key, if you have one.
To pick up (reverse transfer) a call that is ringing or holding at another phone:
—Lift the handset and dial  .
—Dial the extension...

12
OUTSIDE CALLS
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Call Screening
This feature is available only if your telephone system is equipped with an AXXES-
SORY Talk voice processing unit. The call screening “Transfer Method” options can
be programmed through your voice mailbox (see page 43). Depending on the Transfer
Method programmed for your phone, transferred calls from AXXESSORY Talk may
be unannounced (as usual), or one of the following may occur:
•“Announce Only” Calls: Before...

PLACING CALLS ON HOLD
13AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
Displaying The Outside Party’s Name
When you enter the following feature code, while connected to an outside call with
Caller ID, the display will switch between the caller’s name and number. If there is no
outside party name available, the display shows “CANNOT ACCESS FEATURE.”
To show the outside party’s name:
—Press   and dial  .
Performing A “Hookflash” During A Call
A timed hookflash (a quick hang up and release) may...

14
USING THE SPEAKER AND MICROPHONE
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING THE SPEAKER AND MICROPHONE
Muting The Microphone
To mute the microphone so that you can hear the other party but they cannot hear
you (this does not put them on hold):
—Press .
—To return to the call, press  .
“Group Listen” Using The Speaker
The “Group Listen” feature allows you to transmit a conversation over the speaker
while using a handset or headset. This allows other people in the room to listen to...

PLACING CONFERENCE CALLS
15AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
PLACING CONFERENCE CALLS
You can establish multi-party conference calls without operator assistance. You can
place any combination of up to three intercom or outside parties in the conference.
The Basics
—While on the first call, press   to put the call on hold. 
—Place another intercom or outside call. Place it on hold by pressing the flashing
. (If necessary, repeat this step to place one more call on hold.)
—Press the...

16
USING THE MESSAGE KEY
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
USING THE MESSAGE KEY
If you call a phone that is busy, does not answer, or is in do-not-disturb, you can use
the Messaging feature to let the other person know you called. 
To signal that a message is waiting, a keyset’s MSG key flashes and the display shows
the number of waiting messages. (If you leave a message for a single-line set, the user
will hear six short tones after lifting the handset or pressing the...