IBM Thinkpad Transnote Manual

							When a CD-ROM drive or DVD drive is installed, note the
following:
CAUTION:
Use of controls or adjustments or performance
of procedures other than those specified
herein might result in hazardous radiation
exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui
especificados pode resultar em perigosa
exposição à radiação.
Pour éviter tout risque d’exposition au rayon
laser, respectez les consignes de réglage et
d’utilisation des commandes, ainsi que les
procédures décrites.
Werden Steuer- und Einstellelemente anders
als hier festgesetzt verwendet, kann
gefährliche Laserstrahlung auftreten.
L’utilizzo di controlli, regolazioni o l’esecuzione
di procedure diverse da quelle specificate
possono provocare l’esposizione a.
El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí
especificados puede provocar la exposición a
radiaciones peligrosas.
Opening the CD-ROM drive or DVD drive could result in
exposure to hazardous laser radiation. There are no
serviceable parts inside the CD-ROM drive or DVD drive.
Do not open.
Laser compliance statement
Introduction17 
						

							Some CD-ROM drives or DVD drives contain an
embedded Class 3A or Class 3B laser diode. Note the
following:
DANGER:
Emits visible and invisible laser radiation when
open. Do not stare into the beam, do not view
directly with optical instruments, and avoid
direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo
no feixe de luz, não olhe diretamente por meio
de instrumentosóticos e evite exposição direta
com o feixe de luz.
Rayonnement laser si carter ouvert.Évitez de
fixer le faisceau, de le regarder directement
avec des instruments optiques, ou de vous
exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht
direkt oderüber optische Instrumente in den
Laserstrahl sehen und den Strahlungsbereich
meiden.
Kinyitáskor lézersugár!Nenézzen bele se
szabad szemmel, se optikai eszközökkel.
Kerülje a sugárnyalábbal valóérintkezést !
Aprendo l’unitàvengono emesse radiazioni
laser. Non fissare il fascio, non guardarlo
direttamente con strumenti ottici e evitare
l’esposizione diretta al fascio.
Radiaciónláser al abrir. No mire fijamente ni
examine con instrumentalóptico el haz de luz.
Evite la exposición directa al haz.
Laser compliance statement
18ThinkPad TransNote 
						

							General descriptions
This chapter includes descriptions for any ThinkPad model
that has the PC-Doctor DOS diagnostics program. Some
descriptions might not apply to your particular computer.
Read this first
Before you go to the checkout guide, be sure to read this
section.
Important notesvOnly certified trained personnel should
service the computer.
vRead the entire FRU removal and replacement
page before replacing any FRU.
vUse new nylon-coated screws when you
replace FRUs.
vBe extremely careful during such write
operations as copying, saving, or formatting.
Drives in the computer that you are servicing
sequence might have been altered. If you select
an incorrect drive, data or programs might be
overwritten.
vReplace FRUs only for the correct model.
When you replace a FRU, make sure the model
of the machine and the FRU part number are
correct by referring to the FRU parts list.
vA FRU should not be replaced because of a
single, unreproducible failure.Single failures
can occur for a variety of reasons that have
nothing to do with a hardware defect, such as
cosmic radiation, electrostatic discharge, or
software errors. Consider replacing a FRU only
when a problem recurs. If you suspect that a
FRU is defective, clear the error log and run the
test again. If the error does not recur, do not
replace the FRU.
vBe careful not to replace a nondefective FRU.
What to do first:
When you do return a FRU, you must include the following
information in the parts exchange form or parts return form
that you attach to it:
__ 1. Name and phone number of servicer
__ 2. Date of service
__ 3. Date on which the machine failed
__ 4. Date of purchase
__ 5. Failure symptoms, error codes appearing on the
display, and beep symptoms
19  
						

							__ 6. Procedure index and page number in which the
failing FRU was detected
__ 7. Failing FRU name and part number
__ 8. Machine type, model number, and serial number
__ 9. Customer’s name and address
Note for warranty:
During the warranty period, the customer may be
responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that might indicate that the system
was subjected to stress beyond normal use.
Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
The following are not covered under warranty:
vLCD panel cracked from the application of excessive
force or from being dropped
vScratched (cosmetic) parts
vCracked or broken plastic parts, broken latches, broken
pins, or broken connectors caused by excessive force
vDamage caused by liquid spilled into the system
vDamage caused by the improper insertion of a PC Card
or the installation of an incompatible card
vDamage caused by foreign material in the diskette drive
vDiskette drive damage caused by pressure on the
diskette drive cover or by the insertion of a diskette with
multiple labels
vDamaged or bent diskette eject button
vFuses blown by attachment of a nonsupported device
vForgotten computer password (making the computer
unusable)
vSticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage
caused by nonwarranted activities:
vMissing parts might be a symptom of unauthorized
service or modification.
vIf the spindle of a hard-disk drive become noisy, it may
have been subjected to excessive force, or dropped.
Read this first
20ThinkPad TransNote 
						

							Related service information
This section provides information about the following:
v“Service Web site”
v“Using Recovery CD”
v“Passwords”on page 22
v“Power management”on page 24
Service Web site
When the latest maintenance diskette and the system
program service diskette are available, a notice will be
posted onhttp://www.pc.ibm.com/partner/infotips/
Using Recovery CD
To create Service Partition and install the preloaded
system from Recovery CD, do the following;
To create Service Partition [SP]:
1. Erase all partitions on the hard-disk drive using FDISK
or similar application.
2. Boot with Recovery CD (and boot diskette if required).
3. A menu will appear stating“Your computer originally
included a Product Recovery program ... Reinstall
the Product Recovery Program? (Y/N) [ ]”.
Note:If the hard-disk drive contains any partitions, you
will not receive this menu—go to step 1.
4. Enter“Y”and Service Partition will be created and
loaded with D2D files.
Note:If you do not want to create Service Partition,
press“N”, and then go to step 8.
5. Press“ENTER”at next window to continue.
vService Partition will be created. System will
automatically reboot during this precess.
vRecovery process will copy some files to the Service
Partition, PKUNZIP others.
vFollow prompts—you may be prompted to change
CDs.
vSystem will reboot when complete, continue to step
6 to install preloaded system.
Install preloaded system from CD:
6. Boot with Recovery CD (and boot diskette if required)
7. If the hard-disk drive is blank, a menu will appear
stating“Your computer originally included a
Product Recovery program ... Reinstall the
Product Recovery Program? (Y/N) [ ]”.
vTo install Service Partition, go to step 4.
vTo preload hard-disk drive without installing Service
Partition, press“N”.
Related service information
General descriptions21 
						

							8. If a menu appears asking which operating system to
install, highlight proper operating system and press
“ENTER”.
9. A menu will appear stating“Full Recovery:”. Press
“ENTER”to select.
10. Enter“Y”at the three windows which follow.
11. Follow prompts to complete Recovery.
Passwords
As many as three passwords may be needed for any
ThinkPad computer: the power-on password (POP), the
hard-disk password (HDP), and the supervisor password
(SVP).
Exception:If only SVP is installed, the password prompt
does not appear when the operating system is
booted.
When any of these passwords is used, a password prompt
appears on the screen whenever the computer is turned
on. The computer does not start until the password is
entered.
Power-on password:A power-on password (POP) protects the system from
being powered on by an unauthorized person. Without
knowing the password, nobody can start the system.
Hard-disk password:There are two hard-disk passwords (HDPs):
vUser HDP—for the user
vMaster HDP—for the system administrator, who can use
it to get access to the hard disk even if the user has
changed the user HDP
Note:There are two modes for the HDP:User onlyand
Master + User. You can enter two HDPs when you
selectMaster + User.
AttentionIf the master HDP has been forgotten, there is no
way to delete it. But you can still get access to the
hard disk if you remember the user HDP. If both
user HDP and master HDP have been forgotten, the
password cannot be removed and the hard disk will
not be accessible.
Supervisor password:A supervisor password (SVP) protects the system
information stored in the IBM BIOS Setup Utility so that
Related service information
22ThinkPad TransNote 
						

							without knowing the password, nobody can change the
configuration of the computer.
AttentionIf the SVP has been forgotten, there is no way to
reset it.
How to remove the power-on passwordTo remove a POP that you have forgotten, do the
following:
(A) If SVP is not installed:
1. Turn off the computer.
2. Remove the battery pack.
For how to remove the battery pack, see“1010 Battery
pack”on page 56.
3. Remove the backup battery.
For how to remove the backup battery, see“1060
Backup battery and sub-battery”on page 73.
4. Turn on the computer and wait until the POST ends.
After the POST ends, the password prompt does not
appear. The POP has been removed.
5. Reinstall the backup battery and the battery pack.
(B) If SVP is installed:
1. Turn on the computer by pressing and holdingF1.
2. Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3. SelectPassword, using the cursor keys to move down
the menu.
4. SelectPower-On Password.
5. Enter the SVP, at the Enter Current Password field.
6. When the Enter New Password field opens, leave it
blank and pressEntertwice.
7. PressEnterin the Changes have been saved window.
8. PressF10; then selectYe sin the Setup confirmation
window.
How to remove the hard-disk password
AttentionIfUser onlymode is selected and the user HDP is
forgotten, there is no way to reset it.
To remove the user HDP that you have forgotten, do the
following:
1. Power on the computer by pressing and holdingF1.
2. Enter the SVP. The IBM BIOS Setup Utility menu
appears.
Related service information
General descriptions23 
						

							3. SelectPassword, using the cursor keys to move down
the menu.
4. SelectHard-diskxpassword, wherexis the letter of
the hard-disk drive. A pop-up window opens.
5. Select eitherUser HDPorMaster HDP.
6. Enter the master HDP; then leave the New Password
field blank and pressEntertwice.
7. PressF10.
8. SelectYe sin the Setup Configuration window.
Both user HDP and master HDP have been removed.
Power management
To reduce power consumption, the computer has three
power management modes: screen blank, standby, and
hibernation.
Screen blank mode:In screen blank mode, the following occurs:
vThe LCD backlight turns off.
vThe hard-disk drive motor stops.
vThe speaker is muted.
To enter screen blank mode, pressFn+F3. To end screen
blank mode and resume normal operation, press any key.
Standby mode:When the computer enters standby mode, the following
events occur in addition to what occurs in screen blank
mode:
vThe LCD is powered off.
vThe hard-disk drive is powered off.
vThe CPU stops.
To enter standby mode, do any of the following:
vPressFn+F4.
vClose the ThinkPad TransNote computer. (To prevent
the computer from entering standby mode when the
computer is closed, clickWill not suspend even if LCD
is closedin the Power Management Properties window.
Then only the LCD turns off.)
In certain circumstances, the computer goes into standby
mode automatically:
vIf a“suspend time”has been set on the timer, and the
user does not do any operation with the keyboard, the
TrackPoint, the hard disk, the parallel connector, or the
diskette drive within the time set.
vIf the ac adapter is plugged in.
Related service information
24ThinkPad TransNote 
						

							vIf the battery indicator blinks orange, indicating that the
battery power is low. (Alternatively, ifHibernate when
battery becomes lowhas been selected in the″Power
Management Properties″window, the computer goes
into hibernation mode.)
Note:Even if you don’t set the low-battery alarm, the
charge indicator lets you know that the battery is
low, and then the computer enters the power-saving
mode automatically. This default low-battery
behavior is independent of the operating system; so
if you have set the low-battery alarm, the computer
may not do what you specified. It chooses either
your setting or the default setting, whichever is
appropriate.
Any one of the following events causes the computer to
resume operation from standby mode:
vTheFnkey is pressed.
vThe ring indicator (RI) is signaled by a serial device or a
PC Card device.
vThe power switch is turned on.
vIn Windows operating system, theScheduled Tasks
setting has priority over theResume on timerselection
in the“Power Management Properties”window.
Note:The computer does not accept any input
immediately after it enters standby mode. Wait a
few seconds before taking any action to reenter
operation mode.
Hibernation mode:In hibernation mode, the following occurs:
vThe system status, RAM, VRAM, and setup data are
stored on the hard disk.
vThe system is powered off.
Any one of the following events causes the computer to
enter hibernation mode:
vTheFn+F9keys are pressed.
vThe power switch is turned off and the mode is set to
Power switch mode [Hibernation].
vThe timer conditions are satisfied in suspend mode (for
operating systems other than Windows 98).
vA critically low battery condition occurs and the mode is
set toHibernate when battery becomes low.
When the power is turned on, the computer leaves
hibernation mode and resumes operation. The hibernation
file in the boot record on the hard-disk drive is read, and
system status is restored from the hard-disk drive.
Related service information
General descriptions25 
						

							Checkout guide
Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.
Note:The diagnostic tests are intended to test only IBM
products. The use of non-IBM products, prototype
cards, or modified options can lead to false
indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as
possible.
2. Verify the symptoms. Try to re-create the failure by
running the diagnostic test or by repeating the
operation.
Testing the computer
The ThinkPad computer has a test program called
PC-Doctor®DOS (hereafter calledPC-Doctor). You can
detect errors by running the diagnostics test included in
PC-Doctor. This section is an overview of the procedure.
For details that depend on model-unique functions, refer to
“Product overview”on page 35.
For some possible configurations of the computer,
PC-Doctor might not run correctly. To avoid this problem,
you need to initialize the computer setup by using the IBM
BIOS Setup Utility before you run PC-Doctor. In the IBM
BIOS Setup Utility screen, pressF9,Enter,F10, then
Enter.
Note:When you initialize the computer configuration,
some devices are disabled, such as the serial port.
If you test one of these devices, you will need to
enable it by using PS2.EXE.
To run the test, do as follows:
Note:In the following procedure, you can select an item
not only with the arrow keys, but also with the
TrackPoint. Instead of pressingEnter, click the left
button.
1. Insert the PC-Doctor disk into the diskette drive; then
power on the computer.
If the computer cannot be powered on, go to“Power
system checkout”on page 28, and check the power
sources.
If an error code appears, go to“Symptom-to-FRU
index”on page 41.
On the first screen, select the model and pressEnter.
Follow the instructions on the screen.
2. The main panel of PC-Doctor appears.
Checkout guide
26ThinkPad TransNote