HP Photosmart C4783 User Manual

Solution 3: Make sure the protective tape is removed from the print cartridges
Solution:Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Remove...

Solution 5: Print cartridge might be defective
Solution:If the alignment error persists and you cannot clear it, your print cartridge
might be defective. Check to see if your print cartridge is still under warranty and end
of warranty date has not been reached.
•If the end of warranty date has been reached, purchase a new print cartridge.
•If the end of warranty date has not been reached, contact HP support. Go to
www.hp.com/support. If prompted, choose your country/region, and then click
Contact HP for...

4.Remove the black print cartridge from the slot on the right. Do not touch the ink
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles.
Make sure the clear plastic tape has been removed. If it is still covering the ink
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be...

HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce great
results, time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using of a non-HP supply will not be
covered under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
For more information, see:
“
Replace the...

3.Lightly press down on the print cartridge to release it, and then pull it towards you
out of the slot.
NOTE:Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP Photosmart for more than 30 minutes.
4.Inspect the print cartridge contacts for ink and debris buildup.
5.Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6.Hold the print cartridge by...

9.Repeat if necessary for the other print cartridge.
10.Gently close the print cartridge door and plug the power cord into the back of the
product.
Cause:The print cartridge was missing.
If this did not solve the issue, try the next solution.
Solution 2: Remove the tape from the print cartridges
Solution:Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the...

Solution 3: Remove and reinsert the print cartridges
Solution:One or both of the print cartridges are not installed or are installed
incorrectly. Remove and reinsert the print cartridges and verify that they are fully
inserted and locked in place. If the problem persists, clean the copper-colored
contacts of the print cartridges.
To clean the print cartridge contacts
1.Turn on the product and open the print cartridge door.
The print carriage moves to the center of the product.
2.Wait until the print...

8.Hold the print cartridge with the HP logo on top, and insert the print cartridge back
into the slot. Make sure you push the print cartridge in firmly until it snaps into
place.
9.Repeat if necessary for the other print cartridge.
10.Gently close the print cartridge door and plug the power cord into the back of the
product.
Cause:One or both of the print cartridges were not installed or were installed
incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Contact HP support...

removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the product cannot detect that the print cartridge is installed.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Cause:When the product detected that only one print cartridge is installed, ink-
backup mode is initiated. This printing mode lets you print with a single print cartridge,
but it slows the product and affects the quality of printouts....

Also, make sure the print cartridges are installed into the correct slots.
To make sure the print cartridges are installed correctly
1.Make sure the product is turned on.
CAUTION:If the product is turned off when you open the print cartridge door
to access the print cartridges, it will not release the cartridges for changing.
You might damage the product if the print cartridges are not docked safely
when you try to remove them.
2.Open the print cartridge door.
The print carriage moves to the far right...