HP Photosmart C4783 User Manual

The registration screen does not appear
Solution:You can access the registration (Sign up now) screen from the Windows
taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart
C4700 series, and then clicking Product Registration.
Cause:The registration screen did not launch automatically.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need to...

When the software installation is complete, the HP Digital Imaging Monitor icon appears
in the Windows system tray.
To verify that the software is properly installed, double-click the HP Solution Center icon
on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and
Scan Document), the software has been properly installed.
Print troubleshooting
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first...

NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:Non-HP print cartridges were being used.
Step 2: Check the ink levels
Solution:Check the estimated ink levels in the cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you...

Cause:The paper was loaded incorrectly.
Check product
Follow these steps.
•
Step 1: Align the print cartridges
•
Step 2: Clean the print cartridges
Step 1: Align the print cartridges
Solution:Aligning the print cartridges can help ensure high-quality output.
To align the print cartridges from the HP Photosmart Software
1.Load letter or A4 unused plain white paper into the paper tray.
2.In the HP Solution Center, click Settings.
3.In the Print Settings area, click Printer Toolbox.
NOTE:You can also open...

3.In the Print Settings area, click Printer Toolbox.
NOTE:You can also open the Printer Toolbox from the Print Properties
dialog box. In the Print Properties dialog box, click the Features tab, and
then click Printer Services.
The Printer Toolbox appears.
4.Click the Device Services tab.
5.Click Clean the Print Cartridges.
6.Follow the prompts until you are satisfied with the quality of the output, and then
click Done.
7.Follow the prompts until you are satisfied with the quality of the output, and then...

6.In the Paper Type drop-down list, select the type of paper that you have loaded.
7.In the Print Quality drop-down list, select the appropriate quality setting for your
project.
NOTE:To find out what dpi the product will print based on the paper type
and print quality settings you selected, click Resolution.
To check your margin settings
1.Preview your print job before sending it to the product.
In most software applications, click the File menu, and then click Print Preview.
2.Check the margins.
The...

Cause:When printouts are stacked on top of a photo before the ink is completely
dry, some color distortion may occur in the photo.
Memory card troubleshooting
Use this section to solve these memory card problems:
•
The product does not read the memory card
•
The photos on the memory card do not transfer to my computer
The product does not read the memory card
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does...

If the file system on the card is corrupt, reformat the memory card in your digital
camera. For more information, see the documentation that came with your digital
camera.
CAUTION:Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
Cause:The memory card file system was corrupted.
The photos on...

product is connected to the computer through a wireless connection, make sure that
the connection is active and the product is turned on.
For more information on setting up the product and connecting it to your computer,
see the setup instructions that came with the product.
Cause:The product was not properly connected to the computer.
Copy troubleshooting
Use this section to solve these copy problems:
•
Resize to Fit is not working as expected
Resize to Fit is not working as expected
Try the following...

Solution 2: Wipe the glass and the back of the document lid
Solution:Turn off the product, unplug the power cord, and then use a soft cloth to
wipe the glass and the back of the document lid.
Cause:Debris might have been stuck on the glass or on the back of the document
lid. The product interprets anything it detects on the glass as part of the image.
Scan troubleshooting
Use this section to solve these scan problems:
•
Scanned image is incorrectly cropped
•
Scanned image shows dotted lines instead of...