HP Photosmart C4783 User Manual

Text is incorrect or missing
Try the following solutions.
•
Solution 1: Adjust the brightness in the software
•
Solution 2: Clean the glass and lid
Solution 1: Adjust the brightness in the software
Solution:Adjust the brightness in the software, and then rescan the original.
Cause:The brightness was not set correctly.
If this did not solve the issue, try the next solution.
Solution 2: Clean the glass and lid
Solution:Turn off the product, unplug the power cord, and use a soft cloth to wipe
the glass and...

Door open
Solution:Close the print cartridge door.
Cause:The print cartridge door was open.
Firmware revision mismatch
Solution:Contact HP support for service.
Go to: 
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:The revision number of the product firmware did not match the revision
number of the software.
Memory is full
Solution:Try making fewer copies at a time.
Cause:The document you were copying exceeded...

Missing HP Photosmart Software
Try the following solutions.
•
Solution 1: Install the HP Photosmart Software
•
Solution 2: Check the connection from the product to your computer
Solution 1: Install the HP Photosmart Software
Solution:Install the product software that came with the product. If it is installed,
restart your computer.
To install the product software
1.Insert the product CD-ROM into your computer’s CD-ROM drive and then start
the Setup program.
2.When prompted, click Install More Software to...

File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
Unreadable files. NN files could not be read
•
Photos not found
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File not found
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Invalid file name
•
Supported file types for the product
•
File corrupted
Error reading or writing the file
Solution:Check to see if you have the right folder and file name.
Cause:The product software could not open or save the file.
Unreadable files. NN files could not be read
Solution:Reinsert the memory card in...

File not found
Solution:Close some applications and try the task again.
Cause:There was not enough available memory on your computer to create a print
preview file.
Invalid file name
Solution:Make sure that you are not using any invalid symbols in the file name.
Cause:The file name you entered was invalid.
Supported file types for the product
The product software only recognizes JPG and TIF images.
File corrupted
Try the following solutions.
•
Solution 1: Reinsert the memory card in the product
•...

General user messages
The following is a list of messages related to common user errors:
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Cannot crop
•
Borderless printing error
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Memory card error
•
Memory card is locked
•
Out of disk space
•
Card access error
•
Use only one card at a time
•
Card is inserted incorrectly
•
Card is damaged
•
Card is not fully inserted
Cannot crop
Try the following solutions.
•
Solution 1: Close some applications or restart your computer
•
Solution 2: Empty the Recycle Bin on your desktop
Solution 1: Close some...

Memory card error
Try the following solutions.
•
Solution 1: Remove all but one memory card
•
Solution 2: Push the memory card all the way forward
Solution 1: Remove all but one memory card
Solution:Remove all but one memory card. The product reads the remaining
memory card and displays the first photo stored on the memory card.
Cause:There were two or more memory cards inserted into the product at the same
time.
If this did not solve the issue, try the next solution.
Solution 2: Push the memory card all...

If more than one memory card is inserted, an error message will appear on the display.
Remove the additional memory card to resolve the problem.
Cause:Multiple memory cards were inserted in the product.
Card is inserted incorrectly
Solution:Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
After the memory card has been inserted properly, the Photo light will blink for a few...

Paper upside down
Solution:Load paper in the paper tray print side down.
Cause:Paper in the paper tray was upside down.
Paper orientation error
Solution:Insert paper into the paper tray with the short edge forward and the print
side down. Slide the paper forward until it stops.
Cause:Paper in the paper tray was in landscape orientation.
Ink is drying
Solution:Leave the sheet in the paper tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears,...

Cause:The indicated print cartridges were estimated to be low on ink and might
need to be replaced soon.
Need alignment or alignment failed
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Align newly installed print cartridges
•
Solution 2: Incorrect type of paper is loaded in the paper tray
•
Solution 3:...