HP Photosmart C4599 User Manual
Here you can view all the pages of manual HP Photosmart C4599 User Manual. The HP manuals for Printer are available online for free. You can easily download all the documents as PDF.
Page 131
For more information, see: •“ Recommended papers for printing and copying” on page 32 •“ Information on paper” on page 115 Cause: The wrong kind of paper was loaded in the input tray. Printouts are slanted or skewed Try the following solutions if your printout does not appear straight on the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Make sure only one type of paper is loaded • Solution 3: Ensure that the rear door is securely installed Solution 1: Make sure the paper is...
Page 132
Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout. • Solution 1: Print on a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to soak up any excess ink in the product. To remove excess ink using plain paper 1. Load several sheets of plain paper in the input tray. 2. Wait five minutes. 3. Print a document with little or no text. 4....
Page 133
Solution 2: Check the print settingsSolution: Check the print settings. • Check the paper type setting to make sure it matches the type of paper loaded in the input tray. • Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. For more information, see: •“ Set the paper type for printing” on page 45 •“ Change the print speed or quality” on page 46 •“ Print using Maximum dpi” on page 53 •“ Change copy speed or quality” on page 73 Cause: The paper type or...
Page 134
Solution 4: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. The text edges are jagged Try the following solutions if the text in your printouts is not sharp and the...
Page 135
•Envelopes print incorrectly • Borderless printing produces unexpected results • The product is not responding • The product prints meaningless characters • Nothing happens when I try to print • The pages in my document came out in the wrong order • The margins are not printing as expected • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside of the product when I print a photo Envelopes print incorrectly Try the following solutions to...
Page 136
If this did not solve the issue, try the next solution. Solution 3: Tuck the flaps to avoid paper jamsSolution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The flaps might get caught in the rollers. Borderless printing produces unexpected results Solution: Try printing the image from the photo imaging software that came with the product. Cause: Printing a borderless image from a non-HP software application produced unexpected results. The product is not responding Try the following...
Page 137
If this did not solve the issue, try the next solution. Solution 3: Select the correct printerSolution: Make sure you have selected the correct printer in your software application. TIP: You can set the product as the default printer to ensure that the printer is automatically select ed when you select Print in the File menu of your different software applications. Cause: The product was not the selected printer. If this did not solve the issue, try the next solution. Solution 4: Check the printer...
Page 138
From your computer, open the printer folder and see if the cancelled job remains in the print queue. Try to delete the job from the queue. If the print job remains in the queue, try one or both of the following: •Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to the product. • Shut down the product, restart the computer, and then restart the product. Cause: A deleted print job was in the queue. If this did not solve the issue, try the next solution....
Page 139
If the connections are secure, and nothing has printed several minutes after you sent a print job to the product, check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. Cause: The computer was not communicating with the product. If this did not solve the issue, try the next solution. Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the...
Page 140
Cause:The document was corrupt. Nothing happens when I try to print Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product...