HP Photosmart 7520 User Manual
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Other equipment or services sharing your fax line Recommended fax setup DSL PBX Distinctiveringservice VoicecallsComputerdial-upmodem AnsweringmachineVoice mailservice Case A: Separate fax line(no voice calls received) Case B: Set up the printerwith DSL Case C: Set up the printerwith a PBX phone system oran ISDN line Case D: Fax witha distinctive ring service onthe same line Case E: Shared voice/faxline Case F: Shared voice/faxline with voice mail Case G: Fax line sharedwith computer modem (novoice calls received) Case H: Shared voice/faxline with computer modem Case I: Shared voice/faxline with answering machine Case J: Shared voice/faxline with computer modemand answering machine Case K: Shared voice/faxline with computer dial-upmodem and voice mail Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the printer as described in this section. Back view of the printer Set up faxing (parallel phone systems) 79
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with a separate fax line 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Turn on the Auto Answer setting. 3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4.Run a fax test. When the phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer. The DSL filter removes the digital signal that can interfere with the printer, so the printer can communicate correctly with the phone line. (DSL might be called ADSL in your country/region.) NOTE:If you have a DSL line and you do not connect the DSL filter, you cannot send and receive faxes with the printer. Back view of the printer 1 Telephone wall jack 2 DSL (or ADSL) filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. Chapter 12 80 Additional fax setup
To set up the printer with DSL 1.Obtain a DSL filter from your DSL provider. 2.Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the DSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. As only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3.Connect an additional phone cord from the DSL filter to the telephone wall jack. 4.Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case C: Set up the printer with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: •If you are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. NOTE:Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled multi-combi or something similar. •If you are using a PBX phone system, set the call waiting tone to off. NOTE:Many digital PBX systems include a call-waiting tone that is set to on by default. The call waiting tone interferes with any fax transmission, and you cannot send or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. •If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. •Make sure you use the supplied cord to connect from the telephone wall jack to the printer. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler from your local electronics store and extend it. You might need to connect the supplied phone cord to the adapter provided for your country/region. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up faxing (parallel phone systems) 81
Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the printer as described in this section. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with a distinctive ring service 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Turn on the Auto Answer setting. 3.Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number. NOTE:By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the printer might answer both voice calls and fax calls or it might not answer at all. TIP:You can also use the Ring Pattern Detection feature in the printer’s control panel to set distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls. For more information, see Change the answer ring pattern for distinctive ring. 4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 5.Run a fax test. The printer automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax. Chapter 12 82 Additional fax setup
If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the printer as described in this section. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Telephone (optional) To set up the printer with a shared voice/fax line 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Do one of the following: • If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the printer, and then connect a phone to this port. • If you have a serial-type phone system, you might plug your phone directly on top of the printer cable which has a wall plug attached to it. 3.Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer calls automatically, it answers all incoming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. • If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto Answer setting. 4.Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. Set up faxing (parallel phone systems) 83
If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with voice mail 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. You might need to connect the supplied phone cord to the adapter provided for your country/region. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Turn off the Auto Answer setting. 3.Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Chapter 12 84 Additional fax setup
Case G: Fax line shared with computer modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up the printer as described in this section. NOTE:If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the printer. You cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet. •Set up the printer with a computer dial-up modem •Set up the printer with a computer DSL/ADSL modem Set up the printer with a computer dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Computer with modem To set up the printer with a computer dial-up modem 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2- EXT on the back of the printer. 3.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 4.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5.Turn on the Auto Answer setting. Set up faxing (parallel phone systems) 85
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 7.Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel splitter 3DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1-LINEport on the back of the printer. Connect the other end of the cord to the DSL/ADSL filter. You might need to connect the supplied phone cord to the adapter provided for your country/region. 4 Computer 5 Computer DSL/ADSL modem NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. Chapter 12 86 Additional fax setup
To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL filter from your DSL provider. 2.Using the phone cord provided in the box with the printer, connect one end to the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the DSL filter to the back of the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3.Connect the DSL filter to the parallel splitter. 4.Connect the DSL modem to the parallel splitter. 5.Connect the parallel splitter to the wall jack. 6.Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case H: Shared voice/fax line with computer modem There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. NOTE:If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) •Shared voice/fax with computer dial-up modem •Shared voice/fax with computer DSL/ADSL modem Shared voice/fax with computer dial-up modem If you use your phone line for both fax and telephone calls, use these instructions to set up your fax. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. NOTE:If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Example of a parallel splitter To set up the printer on the same phone line as a computer with two phone ports Set up faxing (parallel phone systems) 87
Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. 3 Parallel splitter 4 Computer with modem 5 Telephone 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2- EXT on the back of the printer. 3.Connect a phone to the OUT port on the back of your computer dial-up modem. 4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6.Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer calls automatically, it answers all incoming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. • If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto Answersetting. 7.Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. Chapter 12 88 Additional fax setup