HP Photosmart 7520 User Manual
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If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 Telephone wall jack 2 Parallel splitter 3DSL/ADSL filter 4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer. You might need to connect the supplied phone cord to the adapter provided for your country/region. 5 DSL/ADSL modem 6 Computer 7 Telephone NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. Set up faxing (parallel phone systems) 89
To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL filter from your DSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls. 2.Using the phone cord supplied in the box with the printers, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the DSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from phone cords you might already have in your home or office. 3.If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the printer, and then connect a phone to this port. 4.Connect the DSL filter to the parallel splitter. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section. Back view of the printer 1 Telephone wall jack 2 Use the phone cord provided to connect to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/region. 3Answering machine 4 Telephone (optional) Chapter 12 90 Additional fax setup
To set up the printer with a shared voice/fax line with answering machine 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the printer. NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending fax machine might be recorded on your answering machine, and you might not receive faxes with the printer. 3.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 4.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 5.Turn on the Auto Answer setting. 6.Set your answering machine to answer after a low number of rings. 7.Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.) 8.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The printer monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up the printer as described in this section. NOTE:Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet. •Shared voice/fax line with computer dial-up modem and answering machine •Shared voice/fax line with computer DSL/ADSL modem and answering machine Shared voice/fax line with computer dial-up modem and answering machine There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. NOTE:If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Set up faxing (parallel phone systems) 91
Example of a parallel splitter To set up the printer on the same phone line as a computer with two phone ports Back view of the printer 1 Telephone wall jack 2 IN phone port on your computer 3 OUT phone port on your computer 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2- EXT on the back of the printer. 3.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled OUT on the back of the computer (the computer dial-up modem). 4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. Chapter 12 92 Additional fax setup
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 6.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 7.Turn on the Auto Answer setting. 8.Set your answering machine to answer after a low number of rings. 9.Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings varies by country/region.) 10.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The printer monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax line with computer DSL/ADSL modem and answering machine 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/region. 5 DSL/ADSL modem 6Computer 7 Answering machine 8 Telephone (optional) Set up faxing (parallel phone systems) 93
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls. 2.Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the DSL/ADSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3.Connect the DSL/ADSL filter to the splitter. 4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the printer. NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending fax machine might be recorded on your answering machine, and you might not receive faxes with the printer. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Set your answering machine to answer after a low number of rings. 8.Change your Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE:The maximum number of rings varies by country/region. 9.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then play your recorded greeting. The printer monitors the call during this time, “listening” for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Chapter 12 94 Additional fax setup
Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing if you are using your computer dial- up modem to send an email or access the Internet. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. •If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Example of a parallel splitter •If your computer has two phone ports, set up the printer as follows: Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for yourcountry/region. 3 Computer with modem 4 Telephone To set up the printer on the same phone line as a computer with two phone ports 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2- EXT on the back of the printer. 3.Connect a phone to the OUT port on the back of your computer dial-up modem. Set up faxing (parallel phone systems) 95
4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6.Turn off the Auto Answer setting. 7.Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Serial-type fax setup For information on setting up the printer for faxing using a serial-type phone system, see the Fax Configuration web site for your country/region. Austriawww.hp.com/at/faxconfig Germanywww.hp.com/de/faxconfig Switzerland (French)www.hp.com/ch/fr/faxconfig Switzerland (German)www.hp.com/ch/de/faxconfig United Kingdomwww.hp.com/uk/faxconfig Finlandwww.hp.fi/faxconfig Denmarkwww.hp.dk/faxconfig Swedenwww.hp.se/faxconfig Norwaywww.hp.no/faxconfig Netherlandswww.hp.nl/faxconfig Belgium (Dutch)www.hp.be/nl/faxconfig Belgium (French)www.hp.be/fr/faxconfig Portugalwww.hp.pt/faxconfig Spainwww.hp.es/faxconfig Francewww.hp.com/fr/faxconfig Irelandwww.hp.com/ie/faxconfig Italywww.hp.com/it/faxconfig Chapter 12 96 Additional fax setup
Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following: •Tests the fax hardware •Verifies the correct type of phone cord is connected to the printer •Checks that the phone cord is plugged into the correct port •Checks for a dial tone •Checks for an active phone line •Tests the status of your phone line connection The printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1.Set up the printer for faxing according to your particular home or office setup instructions. 2.Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray before starting the test. 3.From the Home screen, touch Fax, and then touch Settings. 4.Touch Tools, and then touch Run Fax Test. The printer displays the status of the test on the display and prints a report. 5.Review the report. • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to fix any problems found. Test fax setup 97