HP Photosmart 428 User Manual

Computer
You will need to transfer your images to the computer before you can use them with
the HP Photosmart software that lets you print from a computer. For more information,
see Transferring to a Computer.
For information on installing the HP Photosmart software, see the setup instructions
that came in the box with the printer. The HP Photosmart software includes the
interface that appears whenever you print from a computer.
Be sure to download the latest software update every couple of months to...

PictBridge-certified Camera
You can print images by connecting a PictBridge-certified digital camera directly to the
camera port of the printer with a USB cable. When you print from a digital camera, the
printer uses the settings that you selected on the camera. For more information, see
the documentation that came with the camera.
Printing from a PictBridge-certified Camera
Using a PictBridge-certified camera with the printer is easy and fast.
NoteMake sure the GoGo Photo Studio camera is not docked...

Chapter 3
28 HP Photosmart 420 series GoGo Photo Studio
 

4Maintaining and transporting
the printer
The HP Photosmart 420 series GoGo Photo Studio requires very little maintenance.
Follow the guidelines in this chapter to extend the life span of the printer and printing
supplies, and to ensure that your prints are always of the highest quality.
For information on maintaining the HP Photosmart 420 series camera, see the
Camera Users Manual.
Cleaning and Maintaining the Printer
Keep the printer and print cartridges clean and well maintained using the simple...

If you complete all three levels of cleaning using this procedure and you still notice
white streaks or missing colors on the test page, you may need to clean the print
cartridge copper-colored contacts. For more information, see Cleaning the Print
Cartridge Contacts.
NoteIf the cartridge or printer has been recently dropped, you may also see
white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.
Cleaning the Print Cartridge Contacts
If you use the...

does not print correctly when you installed a new print cartridge, use the following
procedure to align the print cartridge.
1. Press OK to display the menu tabs.
2. Select Align cartridge, then press OK.
3. A message appears on the camera Image Display reminding you to load plain
paper. Load paper so the printer can print a calibration page. Use plain paper or
index cards to conserve photo paper.
4. Press OK to begin aligning the print cartridge.
When the printer finishes aligning the cartridge, it...

2. Click Check Now. HP Software Update searches the HP website for software
updates. If the computer does not have the most recent version of the
HP Photosmart software installed, a software update appears in the HP Software
Update window.
NoteIf the computer has the most recent version of the HP Photosmart
software installed, the following message appears in the HP Software
Update window: “No updates are available for your system at this time.”
3. If a software update is available, click the checkbox...

CautionMake sure the printer completes its power-down cycle before you
unplug the power cord or remove the internal battery. This allows the printer to
store the print cartridge properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print
quality:
●When you remove a print cartridge from the printer, store it in a print cartridge
protector to prevent the ink from drying out.
In some countries/regions the cartridge protector is not included with the printer,
but comes with...

2. Remove the camera from the camera dock and close the camera dock door.
3. Remove all paper from the In and Output trays, close the Output tray, and then
close the In tray.
NoteMake sure the printer completes its power-down cycle before you
unplug the power cord. This allows the printer to store the print cartridge
properly.
4. Unplug the power cord.
5. If the printer is connected to a computer, disconnect the USB cable from the
computer.
6. Always carry the printer upright.
NoteDo not remove the print...

5Troubleshooting
The HP Photosmart 420 series GoGo Photo Studio is designed to be reliable and
easy to use. This section answers frequently asked questions about using the printer
and printing without a computer. It contains information about the following topics:
●Printer Hardware Problems
●Printing Problems
●Bluetooth Printing Problems
●Error Messages
For troubleshooting information about using the HP Photosmart software and printing
from a computer, see the onscreen HP Photosmart Printer Help. For...