HP Photosmart 428 User Manual

							*Q6377-90214*
*Q6377-90214*
Q6377-90214
Tri-color  North America, Latin America, Asia Pacific  #95 or #97
Tri-color Western Europe  #343 or #344
Tri-color  Eastern Europe, Russia, Middle East, Africa, Japan  #135 or #134
Tri-color  China, India  #855 or #857
Gray Worldwide  #100Print cartridge selection numbers
Printed in the U.S.A. 06/05 v1.0.0 • Printed on recycled paper

 2005 Hewlett-Packard Development Company, L.P.www.hp.com/support
HP Photosmart 420 series GoGo Photo Studio
Printer User ’s  Manual
 
						

							Copyrights and Trademarks
© Copyright 2005 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Development
Company, L.P. shall not be liable for
incidental or consequential damages
in connection with, or arising out of
the furnishing, performance, or use of
this document and the program
material which it describes.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a
trademark of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by
Hewlett-Packard Company is under
license.
PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).
Other brands and their products are
trademarks or registered trademarks
of their respective holders.
The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos
within this document are retained by
the original owners.
Regulatory Model
Identification Number
VCVRA-0501
For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
VCVRA-0501. This regulatory number
should not be confused with the
marketing name (HP Photosmart 420
series GoGo Photo Studio) or product
number (Q6366A).
Safety Information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
WarningTo prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
● Read and understand the setup
instructions that came in the
box with the printer.
● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
● Observe all warnings and
instructions marked on the
product.
● Unplug this product from wall
outlets before cleaning.
● Do not install or use this product
near water or when you are wet.
● Install the product securely on a
stable surface.
● Use only the listed power
adapter.
● Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
● If the product does not operate
normally, see the
troubleshooting information in
the onscreen Printer Help.
● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.
● Use in a well-ventilated area.
Environmental Statements
Hewlett-Packard Company is
committed to providing quality
products in an environmentally sound
manner.
Protecting the Environment
This printer has been designed with
several attributes to minimize impact
on our environment. For more
information, go to HPs Commitment
to the Environment website at
www.hp.com/hpinfo/globalcitizenship/
environment/ .
Ozone Production
This product generates no
appreciable ozone gas (O
3).
Paper Use
This product is suited for the use of
recycled paper according to DIN
19309.
Plastics
Plastic parts over 24 grams
(0.88 ounces) are marked according
to international standards that
enhance the ability to identify plastics
for recycling purposes at the end of
the printer life.
Material Safety Data sheets
Material Safety Data Sheets (MSDS)
can be obtained from the HP website
at  www.hp.com/go/msds . Customers
without Internet access should
contact Customer Care.
Recycling Program
HP offers an increasing number of
product return and recycling programs
in many countries, and partners with
some of the largest electronics
recycling centers throughout the
world. HP conserves resources by
reselling some of its most popular
products.
This HP product contains lead in the
solder, which may require special
handling at the end of its life.
Disposal of Waste Equipment by
Users in Private Households in the
European Union
 
						

							This symbol on the product or on its
packaging indicates that this product
must not be disposed of with your
other household waste. Instead, it is
your responsibility to dispose of your
waste equipment by handing it over to
a designated collection point for the
recycling of waste electrical and
electronic equipment. The separate
collection and recycling of your waste
equipment at the time of disposal will
help to conserve natural resources
and ensure that it is recycled in a
manner that protects human health
and the environment. For more
information about where you can drop
off your waste equipment for
recycling, please contact your local
city office, your household waste
disposal service or the shop where
you purchased the product.
For more information regarding return
and recycling of HP products
generally, please visit: www.hp.com/
hpinfo/globalcitizenship/environment/
recycle/index.html.
 
						

							Contents
1 Welcome................................................................................................................3
Finding More Information .......................................................................................4
Printer Parts ...........................................................................................................5
Available Accessories ..........................................................................................11
Battery Information ..............................................................................................12
GoGo Photo Studio Menus ..................................................................................13
2 Getting Ready to Print........................................................................................17
Loading Paper .....................................................................................................17
Choosing the Best Paper for the Job ............................................................17
Loading Your Paper ...................................................................................... 18
Inserting Print Cartridges .....................................................................................19
Connecting the Camera .......................................................................................21
3 Printing Basics...................................................................................................23
Printing from the Docked Camera .......................................................................23
Viewing Images to Print ................................................................................23
Viewing images .....................................................................................23
Viewing images on a TV ........................................................................23
Improving the Quality of Your Images ..........................................................24
Printing Images ............................................................................................24
Printing from Other Devices .................................................................................25
Computer ......................................................................................................26
About HP Image Zone and HP Instant Share ........................................26
Transferring to a Computer ...................................................................26
PictBridge-certified Camera ..........................................................................27
Printing from a PictBridge-certified Camera ..........................................27
Bluetooth Wireless Devices ..........................................................................27
Making the Bluetooth Connection .......................................................... 27
Printing from a Bluetooth Device ...........................................................27
4 Maintaining and transporting the printer..........................................................29
Cleaning and Maintaining the Printer ...................................................................29
Cleaning the Outside of the Printer ............................................................... 29
Cleaning the Print Cartridge .........................................................................29
Cleaning the Print Cartridge Contacts ..........................................................30
Printing a Test Page .....................................................................................30
Aligning the Print Cartridge ...........................................................................30
Updating the HP Photosmart Software ................................................................31
Storing the HP Photosmart GoGo Photo Studio and Print Cartridges .................32
Storing the HP Photosmart GoGo Photo Studio ...........................................32
Storing the Print Cartridges ..........................................................................32
Maintaining the Quality of Photo Paper ...............................................................33
Storing Photo Paper .....................................................................................33
Handling Photo Paper ..................................................................................33
Transporting the HP Photosmart GoGo Photo Studio .........................................33
5 Troubleshooting.................................................................................................35
Printer Hardware Problems .................................................................................35
HP Photosmart 420 series GoGo Photo Studio Printer Users Manual 1
 
						

							Printing Problems ................................................................................................40
Bluetooth Printing Problems ................................................................................44
Error Messages ...................................................................................................44
6 Specifications ....................................................................................................47
System Requirements .........................................................................................47
Printer Specifications ...........................................................................................47
7 HP Customer Care .............................................................................................51
HP Customer Care by phone ...............................................................................51
Placing a call ................................................................................................52
Return to HP Repair Service (North America Only) .............................................52
Additional Warranty Options ................................................................................52
Index...........................................................................................................................53
2 HP Photosmart 420 series GoGo Photo Studio
 
						

							1Welcome
Thank you for purchasing an HP Photosmart 420 series GoGo Photo Studio! The
HP Photosmart GoGo Photo Studio is an innovative pairing of camera and printer in
one easy-to-use device. The HP Photosmart 420 series uses HP Real Life
technologies, such as red eye removal, to make it easy for you to get better prints with
or without a computer.
NoteIn this manual references to the printer mean the part of the GoGo
Photo Studio other than the camera.
This manual explains how to print from the HP Photosmart GoGo Photo Studio
without connecting it to a computer. To learn how to print from your computer, install
the HP Photosmart software and view the onscreen HP Photosmart Printer Help on
your computer. For more information on installing the software, see the setup
instructions that came in the box with the HP Photosmart GoGo Photo Studio.
Among other things, youll learn how to:
Create beautiful borderless prints at the touch of a
button. See Printing Images.
Improve the quality of your images with HP Real Life
technologies such as automatic red-eye removal. See
Improving the Quality of Your Images.
HP Photosmart 420 series GoGo Photo Studio Printer Users Manual 3
 
						

							Finding More Information
Your new HP Photosmart 420 series GoGo Photo Studio comes with the following
documentation:
●Quick Start or Setup Guide: The HP Photosmart 420 series GoGo Photo Studio
comes with setup instructions that explain how to set up the HP Photosmart
GoGo Photo Studio and install the HP Photosmart software. The Quick Start also
includes basic camera operation. The name of the document varies by country/
region.
●HP Photosmart 420 series GoGo Photo Studio Printer Users Manual: The
Printer Users Manual is the book you are reading. This manual describes the
basic features of the HP Photosmart GoGo Photo Studio, explains how to use it
without connecting it to a computer, and contains hardware troubleshooting
information. In some countries/regions the Users Manual is provided in online
format on the HP Photosmart Users Manual CD.
●HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help
describes how to use the HP Photosmart GoGo Photo Studio with a computer
and contains software troubleshooting information.
●HP Photosmart 420 series GoGo Photo Studio Camera Users Manual: This
documentation explains how to use the HP Photosmart GoGo Photo Studio
camera to take pictures and includes troubleshooting and maintenance
information. In some countries/regions the camera documentation is provided
only in online format on the HP Photosmart Users Manual CD. In those countries/
regions the Quick Start includes basic printed instructions for both the camera
and the printer components.
After you have installed the HP Photosmart software on your computer, you can view
the onscreen Printer Help on your computer:
●Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs) > HP > HP Photosmart 420 series > Photosmart Help.
●Macintosh: Select Help > Mac Help in the Finder, then select Library >
HP Photosmart Printer Help for Macintosh.
Chapter 1
4 HP Photosmart 420 series GoGo Photo Studio
 
						

							Printer Parts
This section contains information only on the printer component of the HP Photosmart
420 series GoGo Photo Studio. For information on the camera, see the Camera
Users Manual.
Front View (Closed)
1Control panel: Control the basic functions of the printer from here.
2Camera dock cover: Open this to dock the camera on the printer.
3Output tray: Open this to print or to connect a PictBridge-certified digital camera or the
optional HP Bluetooth wireless printer adapter to the camera port on the front of the printer.
It should also be open if you want to use the remote control with the printer.
HP Photosmart 420 series GoGo Photo Studio Printer Users Manual 5