HP P2055 Manual

4.If no jammed paper is visible in the tray area,  open the print-cartridge door, remove the print
cartridge, and pull down the upper media guid e. With both hands, grasp the jammed paper and
slowly pull it out of the product.
5. Replace the print-cartridge, and  close the print-cartridge door.
Output bins
CAUTION:To avoid damaging the product, do not attempt to clear a jam in the top output bin by pulling
the paper straight out.
1. At the back of the product, open the jam-release door.
ENWW...

2.With both hands, grasp the jammed paper and slowly pull it out of the product.
3.Close the jam-release door.
240 Chapter 7   Solve problems ENWW 

Solve image-quality problems
Printed page is different from what appeared onscreen
Table 7-16  Printed page is different from what appeared onscreen
ProblemCauseSolution
Garbled,  incorrect,  or  incomplete  text The wrong printer driver might have been
selected when the software was
installed.Make sure that the appropriate printer
driver is selected.
If a specific file prints garbled text, there
might be a problem with that specific file.Try printing from another file.
If a specific program prints...

ProblemCauseSolution
Missing graphics or text, or blank pagesThe file may contain blank pages.Make sure that your file does not contain
blank pages.
The sealing tape might still be in the print
cartridge.Remove the print cartridge, and pull the
tab on the end of the cartridge until the
entire length of the tape is removed.
Reinstall the print cartridge. To check the
product, print a Demo page.
The graphic settings in the product
Properties might not be correct for the
type of job that you are...

Toner specks
●The media might not meet Hewlett-Packards media
specifications (for example, the media is too moist or too
rough).
● The printer might need to be cleaned.
● The print cartridge might be defective.
Dropouts
●
A single sheet of media might be defective. Try reprinting
the job.
● The media moisture content is uneven or the media has
moist spots on its surface. Try printing with new media.
● The media lot is bad. The 
manufacturing processes can
cause some areas to reject toner. Try a different...

Toner smear
●If toner smears appear on the leading edge of the media,
the media guides might be dirty. Wipe the media guides
with a dry, lint-free cloth.
● Check the media type and quality.
● The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
● Try installing a new HP print cartridge.
Loose toner
●
The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
● Clean the inside of the...

Page skew
●Make sure that the media is loaded correctly and the
media guides are not too tight or too loose against the
media stack.
● The input bin might be too full.
● Check the media type and quality.
Curl or wave
●
Check the media type and quality. Both high temperature
and high humidity cause media to curl.
● The media might have been in the input tray too long.
Turn over the stack of media in the tray. Also, try rotating
the media 180° in the input tray.
● Open the straight-through output door and...

Toner scatter outline
●If large amounts of toner have scattered around the
characters, the media might be resisting the toner. (A
small amount of toner scatter is normal for laser printing.)
Try a different media type.
● Turn over the stack of media in the tray.
● Use media that is designed for laser printers.
246 Chapter 7   Solve problems
ENWW 

Solve print-quality problems
You can prevent most print-quality problems by following these guidelines.
● Configure the trays for the correct paper-type setting. See 
Configure trays (HP LaserJet P2050
Series Printers only) on page 43.
● Use paper that meets HP specifications. See 
Supported paper and print media on page 32
.
● Clean the product as necessary. See 
Clean the paper path (HP LaserJet P2050 Series Printers
only) on page 70
.
Print-quality problems  associated with paper
Some print-quality...

Solve performance problems
ProblemCauseSolution
Pages print but are totally blank.The sealing tape might still be in the print
cartridges.Verify that the sealing tape has been
completely removed from the print
cartridges.
The document might contain blank
pages.Check the document that you are printing
to see if content appears on all of the
pages.
The product might be malfunctioning.To check the product, print a
Configuration page.
Pages print very slowly.Heavier paper types can slow the print
job.Print...